Average salary: SG$3,140 /monthly
More statsSearch Results: 37,162 vacancies
2300 - 3400 SGD
...standard operating procedures
Nitec / Diploma in computer engineering or equivalent
Ability to multi-task, take initiative and... ...center environment is preferred
Good working knowledge on service desk ticketing system, telephony system, email, online chat, service...
2000 - 2400 SGD
...solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events, problems, and their resolution in logs
• Follow-up and update customer status and information
• Pass on any...
4000 - 6000 SGD
...years of IT experience
· Proficiency in leading both physical and virtual teams
· Experience with dealing with third party provided services
· Exceptional customer-facing skills
· In-depth knowledge of escalation procedures, incident management, and other disciplines...
2500 - 2900 SGD
...groups as per work instructions.
3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant...
Desktop / Service Desk Engineers
Date: 30 May 2024
Location:Singapore, Singapore
Company: Singtel Group
Are you looking for value adding and impactful work?
Do you want to make a difference with your expertise?
With us, you’ll be able to make...
2400 - 3800 SGD
...NCS is a leading technology services firm with presence in Asia Pacific and partners with... ...offerings in application, infrastructure, engineering and cyber security. NCS also believes in... ...fully vaccinated.
As an IT Service Desk Support, you will be providing 1st Level...
1800 - 2300 SGD
...Role:Service desk Engineer
JD:
Responsibilities:
· Provides 24x7 Service Desk support as defined by first response/Tier 1 support.
· Provides phone , e-mail. First point of contact for troubleshooting all IT related problems,
including hardware/software, passwords...
2400 - 3000 SGD
...status of outstanding issues within targeted Service Level
· Maintain ownership of cases and... ...Certification in Computer/Electronic Engineering or equivalent discipline
· At least 1-year... ...experience, desktop or technical service desk.
· To have the relevant Technical...
2500 - 3600 SGD
...resolution of incidents escalated
Liaise with support vendors for maintenance, support or issues resolution
Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project • Any ad-hoc duties...
6000 - 9000 SGD
...Responsibilities
• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary
• Take ownership of...
2500 - 4000 SGD
...clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making... ...3 team for remediation.
Requirements
Diploma in IT or Engineering (Electrical & Electronic, Computer Science, Telecommunication,...
3000 - 4000 SGD
...Platform in South East Asia
Attractive Remuneration Package
Responsibilities:
Deliver professional customer service to hotline calls and front desk walk-ins.
Be the first point of touch with customers.
Handle and resolving customers enquires and feedbacks....
2500 - 2900 SGD
...groups as per work instructions.
3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant...
Understanding of desktop, laptop and printer and TCP /IP networking
· Knowledge of Windows 10, Office 0365 applications
· Vendor interaction (laptops / desktops) for repair and replacement of parts
· Knowledge in basic networking and troubleshooting
· Knowledge...
1800 SGD
...a track record of excellence. With over 50 prestigious awards under our belt, we have established ourselves as a trusted partner in servicing regional accounts across 13 countries in Southeast Asia.
Our success is rooted in our core values: PACT - professionalism, accountability...
2500 - 4300 SGD
...with the organization’s ethos, we invite individuals who share our service commitment and passion for the education industry to join us.... ...Ensure that queue management is being practiced at the front desk.
Assist with crowd management during the peak periods.
To work...
2000 - 2500 SGD
...min 6months of experience into IT help desk support
End-to-End Ticket Lifecycle and monitoring relevant metrics
Incident Management... ...account)
Password Resets and Account unlock (including self-service)
Process Change & Service requests
Skillsets
Good communication...
3000 - 3700 SGD
..., you will
ensure that software, licenses and operations comply with standards.
Responsibilities:
Performed Desktop Support services to users
This includes receiving, prioritizing, documenting and actively resolving end user help requests
and escalating incidents...
1800 - 2800 SGD
...and emails
Escalation, tracking and resolution of all incident/service requests/ problems in a professional and timely Manner
May be... ...Requirements:
Preferably minimum 6 months of experience in IT service desk environment
Relevant technical IT expertise and skills in...
2700 - 3300 SGD
...enterprise IT networks, server systems and commercial clouds.
• Single point of contact with customers/users, resolver groups, third party service providers and other departments
• Answer hotline calls and respond to e-mails within agreed timescales
• Take ownership of...
