Average salary: SG$3,136 /monthly
More statsSearch Results: 37,083 vacancies
2000 - 2400 SGD
...solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events, problems, and their resolution in logs
• Follow-up and update customer status and information
• Pass on any...
2500 - 3000 SGD
...groups as per work instructions.
3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant...
4000 - 6000 SGD
...years of IT experience
· Proficiency in leading both physical and virtual teams
· Experience with dealing with third party provided services
· Exceptional customer-facing skills
· In-depth knowledge of escalation procedures, incident management, and other disciplines...
2500 - 3000 SGD
...groups as per work instructions.
# Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
# Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant...
2400 - 2900 SGD
...groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information...
3900 - 5000 SGD
...installations
· Printers and mobile devices support for enterprise services
· Problem diagnosis and resolution on computers and Enterprise... ...: Day shift : 8:30am to 6pm
Night shift : 2:30pm to 12am - Engineer will be rostered on night shift duty for 2 weeks or 10 days per...
4000 - 6000 SGD
...Microsoft Office 365
Experience configuring and maintain Windows Server
Excellent working knowledge of Active Directory, Azure Cloud services, End point management and Intune
Good working knowledge and experience of managing backup systems
ITIL experience would be an...
Desktop / Service Desk Engineers
Date: 13 May 2024
Location:Singapore, Singapore
Company: Singtel Group
Are you looking for value adding and impactful work?
Do you want to make a difference with your expertise?
With us, you’ll be able to make...
1800 - 2300 SGD
...Role:Service desk Engineer
JD:
Responsibilities:
· Provides 24x7 Service Desk support as defined by first response/Tier 1 support.
· Provides phone , e-mail. First point of contact for troubleshooting all IT related problems,
including hardware/software, passwords...
2500 - 3600 SGD
...resolution of incidents escalated
Liaise with support vendors for maintenance, support or issues resolution
Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project • Any ad-hoc duties...
...emails etc
Escalation, tracking and resolution of all incident/service requests/ problems in a professional and timely Manner (SLA... ...600 - 2200
JOB REQUIREMENT
1 year of experience in a service desk environment
Relevant technical IT expertise and skills in latest...
Singapore
Singapore
9 days ago
2400 - 2600 SGD
...Key Responsibilities
Deliver excellent and consistent level of customer service via various touch points i.e. email and phone calls.
Ensure all emails and calls are recorded, logged and cases followed through promptly and within the expected turnaround time.
Collate...
2400 - 3800 SGD
...NCS is a leading technology services firm with presence in Asia Pacific and partners with... ...offerings in application, infrastructure, engineering and cyber security. NCS also believes in... ...fully vaccinated.
As an IT Service Desk Support, you will be providing 1st Level...
2400 - 3000 SGD
...status of outstanding issues within targeted Service Level
· Maintain ownership of cases and... ...Certification in Computer/Electronic Engineering or equivalent discipline
· At least 1-year... ...experience, desktop or technical service desk.
· To have the relevant Technical...
2500 - 4000 SGD
...clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making... ...3 team for remediation.
Requirements
Diploma in IT or Engineering (Electrical & Electronic, Computer Science, Telecommunication,...
1800 - 2800 SGD
...and emails
Escalation, tracking and resolution of all incident/service requests/ problems in a professional and timely Manner
May be... ...Requirements:
Preferably minimum 6 months of experience in IT service desk environment
Relevant technical IT expertise and skills in...
5000 - 10000 SGD
...IT Service Desk:
• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary
• Take ownership of critical...
3000 - 3700 SGD
..., you will
ensure that software, licenses and operations comply with standards.
Responsibilities:
Performed Desktop Support services to users
This includes receiving, prioritizing, documenting and actively resolving end user help requests
and escalating incidents...
2500 - 2650 SGD
...troubleshooting to users queries/incidents received.
1. Min Higher Nitec in IT related fields
2. Min 1 year End user support experience, Desktop or Technical Service Desk.
3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support....
Understanding of desktop, laptop and printer and TCP /IP networking
· Knowledge of Windows 10, Office 0365 applications
· Vendor interaction (laptops / desktops) for repair and replacement of parts
· Knowledge in basic networking and troubleshooting
· Knowledge...
