Average salary: SG$3,132 /monthly
More stats2000 - 2400 SGD
...solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events, problems, and their resolution in logs
• Follow-up and update customer status and information
• Pass on any...
4000 - 6000 SGD
...years of IT experience
· Proficiency in leading both physical and virtual teams
· Experience with dealing with third party provided services
· Exceptional customer-facing skills
· In-depth knowledge of escalation procedures, incident management, and other disciplines...
2500 - 3000 SGD
...groups as per work instructions.
3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant...
2500 - 3000 SGD
...groups as per work instructions.
# Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
# Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant...
2500 - 2900 SGD
...groups as per work instructions.
3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant...
3900 - 5000 SGD
...installations
· Printers and mobile devices support for enterprise services
· Problem diagnosis and resolution on computers and Enterprise... ...: Day shift : 8:30am to 6pm
Night shift : 2:30pm to 12am - Engineer will be rostered on night shift duty for 2 weeks or 10 days per...
4000 - 6000 SGD
...Microsoft Office 365
Experience configuring and maintain Windows Server
Excellent working knowledge of Active Directory, Azure Cloud services, End point management and Intune
Good working knowledge and experience of managing backup systems
ITIL experience would be an...
2500 - 3600 SGD
...resolution of incidents escalated
Liaise with support vendors for maintenance, support or issues resolution
Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project • Any ad-hoc duties...
1800 - 2300 SGD
...Role:Service desk Engineer
JD:
Responsibilities:
· Provides 24x7 Service Desk support as defined by first response/Tier 1 support.
· Provides phone , e-mail. First point of contact for troubleshooting all IT related problems,
including hardware/software, passwords...
2400 - 2600 SGD
...Key Responsibilities
Deliver excellent and consistent level of customer service via various touch points i.e. email and phone calls.
Ensure all emails and calls are recorded, logged and cases followed through promptly and within the expected turnaround time.
Collate...
...emails etc
Escalation, tracking and resolution of all incident/service requests/ problems in a professional and timely Manner (SLA... ...600 - 2200
JOB REQUIREMENT
1 year of experience in a service desk environment
Relevant technical IT expertise and skills in latest...
Singapore
Singapore
10 days ago
2400 - 3800 SGD
...NCS is a leading technology services firm with presence in Asia Pacific and partners with... ...offerings in application, infrastructure, engineering and cyber security. NCS also believes in... ...fully vaccinated.
As an IT Service Desk Support, you will be providing 1st Level...
2400 - 3000 SGD
...status of outstanding issues within targeted Service Level
· Maintain ownership of cases and... ...Certification in Computer/Electronic Engineering or equivalent discipline
· At least 1-year... ...experience, desktop or technical service desk.
· To have the relevant Technical...
2500 - 4000 SGD
...clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making... ...3 team for remediation.
Requirements
Diploma in IT or Engineering (Electrical & Electronic, Computer Science, Telecommunication,...
1800 - 2800 SGD
...and emails
Escalation, tracking and resolution of all incident/service requests/ problems in a professional and timely Manner
May be... ...Requirements:
Preferably minimum 6 months of experience in IT service desk environment
Relevant technical IT expertise and skills in...
5000 - 10000 SGD
...IT Service Desk:
• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary
• Take ownership of critical...
3000 - 3700 SGD
..., you will
ensure that software, licenses and operations comply with standards.
Responsibilities:
Performed Desktop Support services to users
This includes receiving, prioritizing, documenting and actively resolving end user help requests
and escalating incidents...
Understanding of desktop, laptop and printer and TCP /IP networking
· Knowledge of Windows 10, Office 0365 applications
· Vendor interaction (laptops / desktops) for repair and replacement of parts
· Knowledge in basic networking and troubleshooting
· Knowledge...
2500 - 2650 SGD
...troubleshooting to users queries/incidents received.
1. Min Higher Nitec in IT related fields
2. Min 1 year End user support experience, Desktop or Technical Service Desk.
3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support....
2000 - 2500 SGD
...min 6months of experience into IT help desk support
End-to-End Ticket Lifecycle and monitoring relevant metrics
Incident Management... ...account)
Password Resets and Account unlock (including self-service)
Process Change & Service requests
Skillsets
Good communication...
2500 - 3600 SGD
..., you will
ensure that software, licenses and operations comply with standards.
Responsibilities:
Performed Desktop Support services to users
This includes receiving, prioritizing, documenting and actively resolving end user help requests
and escalating incidents...
2500 - 2900 SGD
...Pre-requisites
To have a minimum of 1-year end-user support experience,
desktop or technical service desk. This requirement does not
include those with Customer Service Experience in a non-
technical call center environment.
To have the relevant Technical skills...
1850 - 2498 SGD
Responsibilities
Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
Process all types of payment such as room charges, cash, checks, debit, or credit.
Process all check-outs including resolving any late and...
2300 - 2700 SGD
...to customers on the status of outstanding issues within targeted Service Level
Maintain ownership of cases and follow-up on reported issues... ...status
Skills Required:
Working experience as a Service Desk Analyst
Experience on Microsoft Exchange / Outlook,Microsoft...
...usability of desktop
computers, peripheral equipment and software within established standards and guidelines.
• Log and resolve all service desk calls along with keeping end users updated and informed.
• Works with vendor support contacts to resolve technical problems with...
3500 - 6000 SGD
...About Ferrari Group
As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.
Founded in Italy...
5000 - 7500 SGD
...Permanent role
Well-established global firm in the financial services industry
About Our Client
We are partnering with a well-established... ...Posses a minimum of 5 years experience in a Desktop or Service Desk role
Extensive knowledge and experience with first and second...
...degree in information technology or equivalent field.
Ideally possess 2-3 years of IT support experience within the financial services sector , with a preference for experience supporting traders on the trading floor.
Minimum of 3 years of robust trading floor...
4500 - 6700 SGD
...Service Desk Management:
• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary
• Take ownership...
2600 - 3600 SGD
...Rest 6 days per month, alt Sat
Location near MRT
Respond to customer messages, answer phone calls, and arrange appointments
Must have beauty salon front desk experience or customer service experience
Able to communicate in both Chinese and English with clients...