...special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any...
Job Number 24059512
Job Category
Rooms & Guest Services Operations
Location
JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore
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Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Management JOB SUMMARY...
...projections.
• Reviews sales and catering guest satisfaction results to identify areas of improvement.
Ensuring Exceptional Customer Service
• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
•...