Technical support agent jobs in Home based

Portcast is a venture-backed, Singapore-based logistics technology startup helping freight forwarders turn data into better decisions and measurable business impact. Portcast uses AI to surface shipment exceptions, cost risks, and the right actions, helping teams focus on the...

 ...by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues,... 

 ...and analyze telemetry for both humans and agents, so they can build what’s next. We’re one...  ...Engineer, you'll get to flex your technical chops and storytelling skills by helping...  ...customer questions during initial sales calls - Support customers during proof of concept sessions... 

 ...Success & Operations Engineering team to support and scale the enterprise post-sales support...  ...management, Omnichannel routing, and agent productivity tools. You will work on active...  ...Engineering Workstream Execution: Deliver technical enhancements across key workstreams,... 

 ...product requirements and manage cross-team technical dependencies through proactive and clear...  ...Incident Response: Direct experience supporting production systems (on-call rotations, incident...  ...Model) platforms and automated AI agents. Micro-Frontend Architecture: Experience... 

 ...production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay...  ...- Manage business and track opportunities through CRM and other supporting tools - Collaborate on and improve all aspects of the sales... 

 ...ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real...  ...someone who's built real AI systems for production and can defend the technical tradeoffs within them. KEY RESPONSIBILITIES - Advising: Agent... 

 ...Responsibilities Build and operate agents across the testing lifecycle, including test design, generation, maintenance, execution, and...  ...remote and flexible work with home-office budget, coworking-space support, and flexible time off. Annual Kickoff, team offsites, Camundi... 

 ...flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing...  ...Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building... 

 ...observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all...  ...databases are OSS projects that we also offer as a Cloud service supporting Grafana Cloud, and as an on-premise solution. They are multi-tenant... 

 ...teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform , empowering AI engineers to ship high-performing, reliable agents and applications.... 

 ...experience with demonstrated growth in previous roles, showing both technical depth and leadership in infrastructure engineering. You will...  ...best versions of themselves.   A great candidate is excited to support our infrastructure initiatives across multi-regional... 

 ...source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises... 

 ...Specialist, Market Operations, you'll provide frontline operational support across two exchanges: the Coinbase Derivatives Exchange (CDE)...  ...environments. What you'll do: - Own real-time functional and technical support for electronic trading, clearing systems, and exchange applications... 

 ...prioritize product backlogs based on business value, customer needs, technical dependencies, and development capacity. Work closely with...  ...and ensure requirements remain aligned across stakeholders. Support product demonstrations, client discussions, and internal product... 

 ...wallet infrastructure. Design flexible signing infrastructure supporting MPC, HSMs, secure enclaves, TEEs, and emerging cryptographic...  ...transaction infrastructure with reliable developer-facing APIs. Set technical direction for wallet security, threat modeling, policy engines,... 

 ...risk management and validation of non-product software tools. Support investigations and resolutions for software nonconformances,...  ...Requirements Bachelor’s or advanced degree in a relevant scientific or technical field such as Computer Science, Engineering, or Bioinformatics.... 

 ...building deep partnerships across product management, finance, support, and operations. Responsibilities In this role, you’ll: - Manage...  ...solutions consulting. - Comfortable working with business and highly technical leaders, while influencing their understanding and building... 

 ...architecture that powers that experience is one of the most important technical bets the company is making right now. Today, much of Canva’s...  ...a hybrid architecture built around React and React Native, supported by native iOS and Android capabilities, portable libraries and... 

 ...clients. • Develop and implement local submission strategy. Provide technical expertise and coordination oversight for projects in...  ...contract in a timely manner and advise relevant functions. • Support the coordination of feasibility activities, as required, in accordance... 

 ...and infrastructure. - Participate in architecture reviews and technical design discussions. - Conduct code reviews and establish...  ...highly available backend systems. You will work on core services supporting financial and blockchain products, including APIs, transaction... 

 ...GovTech's Artificial Intelligence Tech Practice, seeks to develop technical capabilities to ensure AI systems are safe, trustworthy, and...  ...the opportunity to finetune new models for safety alignment to support internal safety needs. In addition, you will work closely with... 

 ...improvements. The ideal candidate combines a tinkerer's mindset with technical rigor, balancing innovation with production excellence to drive...  ...to roadmap milestones and ensure successful GA launches across supported environments. - Own the full ML lifecycle for Misdirected Email... 

 ...will be responsible for implementing the go to market plan with support from various parts of the organization to prospect, solution...  ...software companies, telcos, system integrators or resellers Technically savvy and good understanding of CPaaS solutions Demonstrated... 

 ...Sales, Product Management, R&D, and Technology teams to secure technical specifications at engineering lead levels. 4. Translate deep Voice...  ...with Marketing to ensure consistent market communication. 7. Support business case development, pricing strategy, and product... 

 ...scalable software features. Use AI tools such as Cursor, Copilot, and Claude to accelerate development. Make autonomous product and technical decisions in ambiguous environments. Rapidly deploy MVPs, gather user feedback, and iterate without over-engineering.... 

 ...maintain reliable, fault-tolerant applications and services Collaborate proactively with a globally distributed team Display technical leadership internally and within our external communities Debug issues and produce high-quality solutions to resolve them Contribute... 

 ...are critical. This is not just an implementation-focused role. We expect Senior Engineers to participate in system architecture, technical decision-making, code reviews, production troubleshooting, performance optimization, and engineering standards. You'll collaborate... 

 ...and maintain automated test suites for web applications, APIs, and backend services. - Validate new features against product and technical requirements. - Test complex transaction workflows across multiple services and external integrations. - Perform API testing for... 

 ..., with the monitoring and release discipline to catch problems before members do. Raise the engineering bar through code review, technical mentorship, and clear written specs. Requirements ~7+ years of professional iOS development experience, with strong proficiency...