...other forms of feedback with staff and take corrective measures with staff concerned.
· Leverage on Artificial Intelligence (AI) / technology such as Kipsu, Stay Experience and Synergy to proactively meet customers’ needs while shape culture and processes for innovation and...
...or problem. - Follow up with guests to ensure their requests or problems have been met to their satisfaction. - Manage access to technological devices within public spaces (e.g., television, remote control, computer, Internet, games, etc.) and provide basic troubleshooting...
...with guests' needs.
Have complete knowledge of Hilton hotel SOPs and local policies.
Leverage on Artificial Intelligence (AI) / technology such as Kipsu, SALT and Synergy to proactively meet customers’ needs while shape culture and processes for innovation and...