Average salary: SG$5,160 /monthly
More stats ...adherence to Hilton policies and procedures.HACCP
Prepare and plate accordingly to established Hilton guidelines and food standards.
Set up and complete mis en place for breakfast , lunch or dinner according to the schedule
Operate equipment at safety and properly in the...
...quality service to guests.
Perform daily room allocation; ensure the rooms are assign out according to business need.
Personally set up and inspect VIP rooms.
Offer personalized service and assistance for regular and long stay guests.
Ensure guests’ needs and...
...Manager on Duty and Security personnel
Connect and communicate with local businesses and tourist organizations to keep up to date with information in Singapore
The Management reserves the right to make changes to this job description at its sole discretion and without...
...revenue or reduce costs.
Monitor on movement and ensure short term and long term storage are well managing with a proper record.
Follow-up on other tasks assigned by the superior.
Understand local tourism culture and city profile to provide considerate service to guests....
...Chemical knowledge / cleaning supplies.
Area of cleanliness & floor mopping.
Setting of hot box & dishing out plates.
Setting up a decoy area.
Washing of pots & pans and sanitizing process.
Burnishing of silverware by using ball-bearing machine.
Manual silverware...
...Chef, you will be responsible for performing the following tasks to the highest standards:
People
Supervise all employees during set-up, service and breakdown for each meal period.
Ensure that sanitation standards as set forth by Hilton and local regulations are in...
...tasks to the highest standards:
Work with the Director of Culinary to plan, prepare and implement high quality food products, and set-ups in all areas in the restaurants.
Maintain all HACCP aspects within the hotel operation.
Focus on constant improvement of training...
...guest reservations details, preference and details.
Perform reservations quality control check on reservations made daily.
Follow up from previous day’s no show and late cancellation and activate charges accordingly.
Review and monitor Hilton Honors redemptions and...
...the checklist on preparing the restaurant for service.
Greet guests with a smile, offer assistance and introduce yourself.
Follow-up on any guest questions or queries immediately and if you don’t have the answers, check with your Manager.
Ensure that all service procedures...
...page i.e. weekly birthday post, recognition, team member activities and any hotel updates.
Raise purchase request on CheckSCM, follow up on approval and delivery.
Apply and timely renewal of work pass of team members.
Coordinate interview for shortlisted candidates...
...cleanliness and safety for all the guest, as expected in Conrad Singapore Orchard
To assist in the recruiting qualified people, to train... ...daily inspection, noting deficiencies and ensuring proper follow up procedures.
To coordinate engineering work orders for assigned...
...important guests and that their benefits are received.
Positively deal with and learn from guests’ complaints and comments with follow-up and feedback to the Chief Concierge.
Make sure all guest requests and queries are responded to promptly and effectively, adhering to...
...operation of the kitchen and prompt service at all times.
Plan, prepare and implement high quality food and beverage products and set-ups in the restaurant.
Work seamlessly with recipes, standards and plating guides.
Maintain cleanliness and hygiene according to safe...
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never ...
...ensure customer remains loyal and books future business with Conrad Singapore Orchard
Maximizes revenues, profitability and controls... ...ability to make telephone and personal sales calls on accounts. Follow up promptly with appropriate action to support telephone and...
...hotel by maintaining a sales attitude at all times.
Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Communications Manager / Duty Manager.
Follow-up with guests to ensure satisfaction with problem...
...ethics and integrity consistent with applicable HILTON and Conrad Singapore Orchard guidelines.
Command a presence of respect and humility... ...to motivate and readily communicate expectations and follow up with TMs across department in the hotel.
Ensuring self is well...
...complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager/ Assistant Manager, Front Office to follow-up where appropriate including all operational issues.
Follow-up with all guests to ensure satisfaction with problem resolution....
...empowered to take the necessary action, informing the Guest Experience Manager/ Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation...
...sales, face-to-face visits and other forms, achieving sales.
Produce quotations efficiently, send contracts to customers and follow-up promptly.
Show clients around the hotel.
Operate the hotel reservation system to book rooms, banquet venues, etc.
Send the team...
...the appearance, standards, and performance of Team Members with an emphasis on training and team work
Maximize sales revenues through up-selling and marketing program
Manage Guest requests, inquiries, and complaints promptly and completely
Support new team members in...
...performances of all Front Desk, Groups and Telephone staff at work and report findings to the head of the department concerned for follow up.
· Monitor and ensure the cleanliness of the Front Desk area.
· Assist and coach staff in dealing with special requests and...
...promptly and efficiently, empowered to take the necessary action, informing the Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
~ Develop and maintain relationship with VIP guest and special attention guests, recognizing their preferences and...
...lounge.
Confidently knowing the beverage menu contents and able to explain them in detail to guests.
Maintain proper and adequate set-up of the bar on a daily basis, including requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers,...
...implement actions to make improvements to customer service.
Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Outlet Manager.
Make sure all customer requests and queries are responded to promptly and effectively while...
...actions to improve customer service based on feedback.
Handle customer complaints and comments with a positive attitude, providing follow-up and feedback to the Food & Beverage Manager.
Respond promptly and effectively to customer requests and queries while assisting on the...
A Meetings & Events Manager manages the Meetings and Events Sales office to develop future and repeat business by converting customer enquiries into confirmed sales.
What will I be doing?
As Meeting Events Manager, you will manage the Meetings and Events Sales office to...
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never ...
A Junior Sous Chef is responsible for contributing to menu creation and managing and training the kitchen brigade to deliver an excellent Guest and Member experience while managing food cost controls.
What will I be doing?
As a Junior Sous Chef, you are responsible for...
...includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
Ensure to keep up to date on Competition analysis by keeping track of happening in the city and calling competition on regular basis to update on...