Average salary: SG$5,005 /monthly
More stats ...Conrad Hotels and Resorts maintains frequent contact with Guests by welcoming them on arrival, assisting with departures, overseeing delivery and safe keeping of luggage, and providing other services for all Guests as required.
What will I be doing?
As a Concierge, you...
...cleaning duties in designated areas of the kitchen and outlet to maintain their cleanliness and hygiene, achieving efficient service delivery.
What will I be doing?
As the Steward, you will be responsible for performing the following tasks to the highest standards:...
...Ensure proper and accurate filing of correspondence and records.
Manage Direct Bill documentation with Front Office.
Support delivery of exceptional guest service delivery through working with all stakeholders.
Support upselling opportunities.
Identify new account...
...and follow up with TMs across department in the hotel.
Ensuring self is well groomed at all time. Luxury in self-image and service delivery is to be applied at all time.
Works with CRM systems to ensure that customer feedback is properly logged, monitored and addressed....
...birthday post, recognition, team member activities and any hotel updates.
Raise purchase request on CheckSCM, follow up on approval and delivery.
Apply and timely renewal of work pass of team members.
Coordinate interview for shortlisted candidates with hiring manager....
...support in linen selection, floral theme and wedding favour, issue Banquet Event Order and Weddings Resume and ensure exemplary service delivery and guest satisfaction.
Support Hilton Honors program and opportunities in members’ enhanced revenue contribution while ensuring...
...reasonable requests, and training all team members to see these things before guests ask.
• Ensure that all standards for service delivery as identified in the Guest Satisfaction Manual and the Standard Operating and Procedures Manual are consistently delivered throughout...
...events.
Proactively assist guests with reasonable requests and train team members to anticipate guest needs.
Ensure consistent delivery of service standards as outlined in the Guest Satisfaction Manual and the Standard Operating Procedures Manual.
Familiarize the team...
...boxes left to inform CSM/CE
Wow resume
Consolidating and Revising Event Order and Floor Plan for weddings
Key Contact on wine delivery / storage prior to the event
Draft Letter of Agreement for weddings and Salesforce booking for Wedding Sales Managers
Updating...