Search Results: 3 vacancies
The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.
The CSS will be the primary contact for customers using the client...
Provide timely support to customers through available communication channels (email and chat)
Identify and escalate priority issues through proper channels when necessary
Follow up with customers to ensure their technical issues are resolved
Work with other team members...
The Customer Success Specialist (CSS) will povide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company
The CSS will be the primary contact for...