Average salary: SG$4,425 /monthly
More stats2800 - 3100 SGD
...of orders based on customer requirements and wishes
Ensures that all relevant information is up to date, correct and complete in Zendesk/Navision
Follow up with customers after the quotations are sent
Ensures all documentation and information in Zendesk is complete...
6500 - 9400 SGD
...Job Summary
Zendesk is searching for a highly motivated Software Engineer to join our Messaging team based in our Singapore office. This team is dedicated to empowering our customers by delivering the best possible messaging experiences to their end users. The chosen...
5000 - 8500 SGD
...technical knowledge of IT systems, networks, and software applications.
Experience with helpdesk ticketing systems (e.g., ServiceNow, Zendesk, Jira Service Desk).
Excellent leadership, communication, and interpersonal skills.
Ability to prioritize tasks, manage...
4800 - 7300 SGD
...Zendesk is the world’s leading Customer Experience and Support Platform and we are growing quickly with a suite of products our customers love! Zendesk makes customer service better. We build software to meet customer needs, set teams up for success, and keep businesses in...
4300 - 5400 SGD
...team members with sufficient background information on the query;
● Collect and analyse feedback submitted by members to the team's Zendesk email address;
● Effectively follows up and close Zendesk tickets with proper notes;
● Uses Mailchimp and/or similar tools to...
500 - 1000 SGD
...this time.
Preferable to have experience in a similar role (candidates without prior experience will also be considered).
Able to work autonomously with little to no supervision.
Fluent with office software like: Google Suite, Quickbooks , Zendesk, Asana etc....
2500 - 3600 SGD
...problems while balancing the company's interest.
What a typical day-to-day looks like:
Replying and following up on tickets via Zendesk
Check for new orders and send orders to logistics
Follow up of delivery status with logistics
Assist customers with...
8300 - 11700 SGD
...Ability to work in an Agile environment at scale
Independent and self-driven
Experience with issue and bug ticketing systems; Zendesk, JIRA, GitHub
Preferred Qualifications
Experience in streaming media from an engineering perspective
Ability to work with...
...adept at resolving challenging customer escalations, and have a strong background in configuring CRM software such as Salesforce and Zendesk.
In this role, you will lead and manage a team of customer service agents to ensure a world-class customer experience. When there...
3000 - 4000 SGD
...and collaborate effective with cross-functional teams.
Languages: English, Indonesia Bahasa preferred.
Familiar with tools like Zendesk, Magento, ERP system is a plus.
Experience in SQL and proficient in Python/R for data analysis.
Experience with data modeling,...
...Job Description
At Zendesk, we are committed to building software that delivers seamless experiences to our customers. We are on the lookout for a visionary Senior Engineering Manager to lead our Agent Workspace Performance & Diagnostics Engineering Team in Singapore...
Remote job
4000 - 7000 SGD
...collaborate effectively with diverse teams
Conversational Korean is a plus (not mandatory
Experience managing Sprinklr, Salesforce, Zendesk, Genesys Cloud, or similar platforms will be advantageous
Working location: Mapletree Business City, Pasir Panjang
Please...
2400 - 2601 SGD
...inquiries for members and non-members. Handling Live chat from various online platforms. Handling inquiries or feedback from customers via Zendesk tickets. Resolve payment issues if customer-encountered after-sales online purchases.
Customer service Walk-in customer inquiries...
2500 - 3500 SGD
...multitasking abilities to manage multiple customer inquiries simultaneously. • Familiarity with CRM software and support ticketing systems; Zendesk is a plus. • Ability to work independently and collaboratively within a team, demonstrating a proactive and self-motivated attitude....
...develop their career through continuous professional development, and who are motivated by taking on increased responsibility within Zendesk.
You will
Be passionate about managing a growing team of incredibly ambitious and diverse sales professionals across the ASEAN...
Remote job
...A passion for technology and the local startup ecosystem
Experience upselling/upgrading services to current customers
Zendesk and Tableau experience preferred
Always looking for ways and opportunities to improve the client experience
Previous experience...
3000 - 5000 SGD
...part of a team
Strong communication skills, with the ability to explain complex financial concepts to clients
Experience with Zendesk, Livechat, and digital servicing channels is a valuable advantage
Proficiency in both spoken and written English and Mandarin
What...
5000 - 6500 SGD
...feedback.
Extensive experience in gathering and interpreting customer experience information and good to have an experience using Zendesk, Live Chat, Explore, or any other customer support/ticketing system
Good to have an experience using Camtasia or other video editing...
...for the session.
Ensure the teams are using the correct platforms and internal tools at all times HubSpot, Rise, and Trello. Slack, Zendesk, etc.
Ensure the HubSpot pipeline is updated, reviewed, and progressed throughout the week so that the pipeline is continuously up...
....
Understanding of Marketplace (Lazada & Shopee) operations.
Able to multitask and perform well under pressure
Knowledge of Zendesk Customer support software is a plus point
Benefits:
Opportunity to manage multiple campaign as our support team grows....
2700 - 3400 SGD
...of the following languages: Chinese, Malay, or Tamil.
Experience using computer applications relevant to customer support (e.g., Zendesk) is an added advantage
Singaporeans only
Interested candidates may apply via email to ****@*****.*** (indicating Job...
4000 - 6000 SGD
...inquiries promptly and professionally
Monitor and evaluate customer response times and service quality
Generate performance reports in Zendesk and 3CX to track team effectiveness
Enhance processes and procedures
Demonstrate the ability to consistently identify...
3000 - 3500 SGD
...part of a team
• Strong communication skills, with the ability to explain complex financial concepts to clients
• Experience with Zendesk, Livechat, and digital servicing channels is a valuable advantage
• Proficiency in both spoken and written English and Mandarin...
3000 - 6000 SGD
...configure, and maintain our tech stack including Shopify and various applications and platforms such as Braintree, PayPal, Stripe, Klaviyo, Zendesk, and more.
System Integration: Ensure seamless data flow by integrating the e-commerce platform with external systems like...
5000 - 10000 SGD
...environments.
Experience with the Agile/Scrum development methodology, source control (such as Git) and issue-tracking systems such as Zendesk and Atlassian JIRA for disciplined and communication-friendly development.
Ability to work independently as well as...
2400 - 3000 SGD
...Requirements:
Minimum GCE ‘N’ level or ‘O’ Level with relevant customer service experience.
Working knowledge in systems such as Zendesk or SAP is an advantage.
Independent, team player with good interpersonal and communication skills.
Proficient in excel.
Open...
...Duties:
Customer Success
Manage all incoming and outgoing enquiries from customers via various communication platforms. (e.g., Zendesk, Freshdesk, Qontak, Privyr, WhatsApp, SMS etc.)
Support in establishing automated standards in answering machines.
Build rapport...
...not limited to:
Regularly monitor and evaluate customer interactions with our various teams via phone calls, emails and chats on Zendesk, Social Media, Lazada, Shopee & Amazon
Analyse data and prepare weekly reports on quality assurance findings, identifying areas...
...or exceed sales targets.
Goals and Objectives:
Report to the assistant store manager
Essential Skills & Requirements:
Zendesk CRM ( Bonus)
High End / Furniture industry experience
To be successful in this role, you will need to have: .
Available to...
Casa Concetto Pte. Ltd.
Singapore
4 days ago
...Excellent verbal and written communication skills are a must
Familiar with customer support technology platforms such as Intercom, Zendesk preferred
Strong personal alignment with our GetGo Values:
Driven by Purpose
Stay Curious and Humble
Collaborate with...
GetGo Technologies Pte Ltd
Singapore
3 days ago