E-Commerce Officer
2500 - 3200 SGDSearch Index Pte Ltd
E-Commerce & Marketing
Marketplace Operations
East
Job Scope:
Manage daily operations across key e-commerce platforms such as Shopee, Lazada, and Shopify
Create and maintain product listings, pricing, and promotional setup
Plan and execute campaigns (e.g. mega campaigns, flash sales) to drive traffic and conversion
Work closely with platform account managers to maximise visibility and sales performance
Ensure online store content is accurate, updated, and aligned with brand guideline
Coordinate with internal teams and external partners on inventory, inbound shipments, and stock planning
Liaise with 3PL providers and logistics partners to ensure timely order fulfilment
Monitor order flow and resolve issues related to shipping delays, returns, and cancellations
Handle invoice verification, cost tracking, and operational documentations
Track and analyse sales performance, campaign results, and customer behaviour to identify trends and opportunities
Generate reports and provide actionable insights to optimise pricing, improve conversion rates, and drive overall sales growth
Any other duties as assigned
Requirements:
Minimum 2 years of experience in e-commerce / marketplace operations
Hands-on experience with Shopee, Lazada, or similar platforms is a must
Familiarity with Shopify or other CMS platforms
Experience working with 3PL / logistics / fulfilment processes is preferred
Strong analytical skills with the ability to interpret data and generate insights
Detail-oriented, organised, and able to manage multiple tasks independently
Good communication and coordination skills
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Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076
2000 - 3200 SGD
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