Centre Operations & Customer Service Executive (Education / Enrichment)
2800 - 4000 SGDSearch Personnel
Position : Centre Operations & Customer Service Executive (Education / Enrichment)
Location : Beauty World / Paya Lebar
Working hours : 5 Days 9am - 6pm (Fixed Off Wednesday & Thursday)
Salary (commensurate with experience) : Up to SGD4000 Basic + Performance Bonus + 7 Days Leave
Duration : Permanent
Industry : Education / Training & Development
Main Responsibilities:
Support customer acquisition by onboarding new parents
Promote and recommend suitable coding programmes
Drive customer engagement through special programmes, competitions, and community events
Build and maintain strong relationships with parents and act as their advocate
Plan and execute lead generation activities (e.g. parent sharings, trial classes) and ensure class payments are collected
Coordinate with teaching team on student assessments and follow up with parents for conversion
Handle general administrative tasks (onboarding emails, data entry, research, data management)
Maintain accurate and updated customer records in the CRM system
Track student progress and manage ongoing parent relationships
Other ad-hoc activities assigned
Requirements:
Strong communication and problem solving skills
Driven, fast learner, proactive and ability to work in a fast-paced environment
Email to: View email address on mycareersfuture.gov.sg or call me at: View phone number on mycareersfuture.gov.sg for more information.
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***We do not charge our candidates nor bind them with any contract.***
Diana Okta Tio
Deputy Consulting Director (APAC)
Reg no.: R2094678
EA No: 13C6684
Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.
If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.
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