Product Operations Specialist (AI & Data) | 12 Months Contract | Up to $6400
5800 - 6400 SGDTemporary
BGC Group - Recruitment & HR Outsourcing Agency for IT & Healthcare in Singapore
We’re Hiring: Product Operations Engineer
Join us in building and evolving the operational backbone that enables product teams to deliver mission-critical outcomes for government and defence stakeholders. If you are passionate about improving product delivery, leveraging AI tools, and driving operational excellence, this is an exciting opportunity to make a real impact.
Job Highlights
Contract Duration: 12 months Contract
Salary: Up to $6,400/month
Location: Depot Road, Singapore
Work Hours: Monday to Friday, Office Hours
Key Responsibilities
Operational Excellence & Process Improvement:
- Standardise and improve product planning cadences, roadmap rituals, and cross-team coordination
- Implement lightweight governance to ensure alignment while enabling team autonomy
- Enhance recurring workflows such as onboarding, incident handling, and release processes
- Introduce automation, tools, and documentation to reduce manual coordination
- Develop and maintain playbooks, templates, and operating standards
ProductOps Tooling & Internal Products:
- Maintain and improve internal ProductOps platforms (knowledge base, dashboards, AI copilot, design systems)
- Act as the main point of contact for user feedback, issues, and escalations
- Administer product tooling ecosystem within governance and security constraints
- Track user experience metrics and prioritise improvements
AI-Native Practices & Innovation:
- Leverage AI tools for productivity, reporting, documentation, and analysis
- Explore and pilot new AI tools and workflows for adoption across teams
- Identify opportunities to integrate AI into ProductOps processes
- Support upskilling of teams in responsible and effective AI usage
Data & Insights:
- Build dashboards and define metrics to support data-driven decision making
- Translate product usage data into actionable insights
- Automate reporting processes and ensure data accessibility with proper controls
- Maintain trusted metrics frameworks used across teams
Adoption & Change Management:
- Drive adoption of ProductOps tools and processes across stakeholders
- Coordinate rollout plans, onboarding, and training initiatives
- Gather and centralise feedback to inform product roadmap improvements
✅ Who We’re Looking For
- Bachelor’s or Master’s degree in Engineering, Computer Science, Information Systems, or related field
- Minimum 3 years of experience in Product Operations, Project/Program Coordination, or related roles
- Experience working in complex, multi-stakeholder environments
- Strong analytical skills with ability to translate data into actionable insights
- Familiarity with product delivery and tooling (roadmaps, issue tracking, analytics platforms)
- Strong communication skills with experience producing reports and documentation
- Ability to work within governance, security, and compliance environments
⭐ Preferred Qualifications
- Experience with AI tools, LLM-based workflows, prompt engineering, or automation
- Exposure to internal product platforms, developer tooling, or design systems
- Experience building AI-assisted workflows or agent-based solutions
- Understanding of ProductOps, DevSecOps, or MLOps practices
- Experience in defence, government, or regulated environments
- Knowledge of multi-agent orchestration (advantageous but not required)
How to Apply
Apply via MyCareersFuture. Only shortlisted applicants will be contacted.
Data Privacy Notice
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BGC Group Pte Ltd (Outsourcing)
EA License: 05C3053
Vacancy posted 26 days ago
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