Specialist - Marketing Communications
4200 - 4500 SGDFull-time
ARCELIK HITACHI HOME APPLIANCES SALES (SINGAPORE) PTE. LTD.
Key Responsibilities
1. eCommerce Operations
- Compile daily eCommerce sales performance summary
- Upload and update product listings (SKU, descriptions, images)
- Monitor stock levels and proactively flag replenishment needs
- Track competitor pricing and promotions (simple weekly check)
- Assist in campaign setup (e.g., double-digit sales, payday sales)
- Consolidate and organize data from internal and external sources
- Conduct basic analysis to identify trends, gaps, and issues, and present insights clearly
2. Social Media & Engagement
- Monitors social media platforms for engagement, trends, and customer feedback
- Compiles simple weekly reports on engagement metrics and audience insights
- Proposes ideas to improve engagement and reach based on observed trends
3. Creative & Visual Support
- Resize and adapt existing artwork for eCommerce platforms (Shopee, Lazada, and brand.com) as well as social media posts and banners.
- Ensure consistency with brand identity guidelines (premium consumer electronics brand positioning)
- Support localization of assets for promotions and distributor needs
3. Online Enquiries & Customer Support
- Check, filter and disseminate enquiries to the relevant team members
- Monitor reviews and highlight key feedback or issues
4. Operations Support
- Maintain digital asset libraries and product content database
- Liaise with agencies and vendors for creative production support
- Any other duties which may be assigned by superior from time to time.
- Take ownership of assigned tasks and ensure timely and accurate execution.
Requirements
- Diploma in Marketing, Design, Communications, or related field
- Basic proficiency in design tools (e.g., Canva, Adobe Photoshop)
- Proficiency in Microsoft Excel and PowerPoint
- Strong written communication skills
- Strong attention to detail (important for product accuracy)
- Interest in consumer electronics and e-commerce retail
- Comfortable working with structured product information
- Detail-oriented, organized and able to follow structured workflow
- Team player with strong coordination skills
- Preferably with exposure to e-commerce retail environment (Shopee/Lazada/TikTok Shop)
Vacancy posted 2 days ago
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