MARKETING AND SALES REPRESENTATIVE (FOOD & BEVERAGE SERVICES)
3200 - 4800 SGDFull-time
RAFFLES EMPLOYMENT PTE. LTD.
Marketing duties
- Develop and execute marketing strategies : Create and implement marketing plans for restaurant openings, menu changes, and promotions.
- Manage campaigns and promotions : Plan and execute campaigns through digital, social media, and traditional advertising channels.
- Oversee brand visibility : Utilize various channels to enhance brand visibility and manage brand-aligned content.
- Analyze market trends : Study the target market and competitors to craft strategic engagement plans.
- Track performance : Analyze the return on investment (ROI) of marketing activities, social engagement, and guest feedback.
Sales duties
- Achieve sales targets : Meet and exceed monthly and quarterly sales goals.
- Develop sales leads : Prepare action plans for finding and pursuing sales leads and prospects.
- Build and maintain relationships : Foster strong relationships with repeat guests, VIPs, concierges, and walk-in customers.
- Upsell products : Promote premium menu items or packages to increase average spend per guest.
- Handle inquiries and reservations : Manage reservations and respond to customer inquiries and special requests in a timely and professional manner.
- Identify new opportunities : Pursue new business opportunities, partnerships, and market segments.
Customer service and relations
- Provide proactive customer service : Ensure information is accessible and responsive to client needs.
- Build guest loyalty : Ensure a consistent brand experience and deliver service excellence to build guest loyalty.
- Manage reservations : Handle reservations across phone, email, and online booking platforms.
Vacancy posted 6 days ago
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