Customer Service Officer (Call Center Agent)
2500 - 4500 SGDTemporary
Helius Technologies Pte Ltd
Role: Customer Service Officer (Call Center Agent)
Sector: Banking
Work Location: Jurong or Changi Business Park (Depending on preferred location and proximity from residence)
Training : First 2 months of training will be conducted at Changi Location.
Work Timings:
Afternoon Shifts: 1pm to 10 pm || 2 pm to 11 pm || 3 pm to 12 pm (1 week day off and 1 weekend off)
Job Requirements:
1. Comfortable with using computer applications and tools.
2. Background in customer-facing roles (front or backend) is preferred.
Job Role and Responsibilities:
- Achieve set Customer Centertargets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.
- Uphold professional standards when interacting with customers
- Demonstrate flexibility in work deployment as needed.
- Assist Operations in managing customer requests and transactional follow-ups.
- On the job training will be provided.
If you are keen to explore the above role, please send across your updated resume to View email address on mycareersfuture.gov.sg and we can discuss to proceed further.
EA Personnel Registration Number: R1112410
Singapore Employment Agency Licence No: 11C3373
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Officer (Call Center Agent) in Singapore vacancy
2500 - 3500 SGD
...Degree in any major or equivalent • Must have minimum 1 year of call center experience • Must know how to handle incoming contacts (via... ...Requests). • Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role. • Excellent...1000 - 2000 SGD
...to provide accessible, engaging, and effective educational services. We pride ourselves on creating a supportive environment... ...students can thrive. About the role We are seeking a Customer Service Executive (Call Centre) to join our team at Achievers Dream Learning Centre...2500 - 3200 SGD
...Responsibilities: Serve as the first point of contact for walk-in customers at the service center Handle customer requests related to RMA , including... ...Service Center environment. Proficient in Microsoft Office Suite with advanced expertise in Excel functions. Strong...1800 - 2400 SGD
...part of our Central Monitoring Command Center team, respond to all calls and alarm signals promptly and... ...Performance Bonus Friendly environment Office next to Havelock MRT Station (TE16)... ...fault call reported to achieve the Service Level Agreement (SLA) Handle customers...2800 - 3300 SGD
...Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences Follow-up on all outstanding incidents/cases Logged all calls reported into the...2500 - 2800 SGD
...are an ambulance company that provides services for Accident & Emergency (A&E) cases, medical... ...to ensure timely deployment Handle customer calls and inquiries professionally to provide... ...Proficiency in Microsoft Office (Word, Excel, Outlook) Work permit holders...3000 - 4000 SGD
...A bank customer service representative shift role handles remote account inquiries, processes transactions... .... Meet performance targets for call resolution, service quality, and adherence... ...shift patterns. Prior banking or call center experience is an advantage, though entry-...2000 - 2600 SGD
...~5 days Office Hours ~ Competitive bonuses ~ Central Responsibilities... ...Handle incoming and outgoing calls in a professional and... ...and clarification on services. Provide relevant service information... ...in a call centre or customer service environment. Customer...3000 - 4000 SGD
...internal and external users. - Monitoring of application/alerts - Processing calls/emails from external users Required Skills & Qualifications: - Experience/background in customer service. Thanks, and Best Regards Lini Recruitment Consultant R2210...2300 - 3500 SGD
...Customers Service & Call Centre Representative: De Beaute, a high-end Aesthetic Beauty, slimming, TCM, certified Category One Wellness & Massage... ..., TCM, wellness & massage spa services. Proficient in MS Office and POS systems. Strong problem‑solving and...3000 - 4000 SGD
...Our client is an established local bank, they are looking to hire a customer service officer to join their contact center. Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and...2500 - 2800 SGD
...This is a call center position for a medical specialist clinic. Will need a professional that can provide friendly and helpful customer service. Must be able to speak fluently and type in English and Chinese. Key Responsibilities: Answering Patients Inquiries on phone...2000 - 2500 SGD
...taken for collections. Arrange and negotiate payment plans with customers. Adopt collection best practices and apply relevant... .../O Levels. Strong communication and interpersonal skills. Service-oriented and results-driven mindset. Enjoy working in a fast-...2000 - 3300 SGD
...* Attend and respond to incoming Calls, Emails and Call-Back requests, Live... ...to the supported Project), within Service Levels and to deliver pleasant Customer Experiences * Follow-up on all outstanding... ...leveraging shared model where CSOs/Agents support more than 1 project. *...2500 - 3000 SGD
...delivery. Deliver prompt and efficient service to order processing via call centre hotline, email, sales order.... ...the flow of information between customers, principals, warehouse and delivery... ...principals. Train new customer service agents and provide support / buddy system...1845 - 2180 SGD
...before OT calculation! Job Description Answer incoming calls from customers to take orders No selling of products, No cold call... ...questions, handle complaints Provide information to customers and service providers Verify data and entry into the system...2500 - 3200 SGD
...Deliver Exceptional Experiences in Private Aviation Are you passionate about customer service and thrive in a fast-paced, dynamic environment? Join our team as a Customer Service Agent and become the first point of contact for passengers, crew members, and visitors at...- ...offers a broad range of logistic services including air and ocean transportation, customs brokerage, distribution, cargo insurance... .... # Answer all incoming calls promptly and politely. # Handle... ...offloading to shippers and destination offices whenever occurs by using Workboard...
2000 - 2200 SGD
...passionate about delivering exceptional service and creating memorable... ...service-oriented Guest Service Agent to manage reception duties and provide excellent customer service to guests, members and stakeholders... ...Proficiency in Microsoft Office and hotel management systems...2500 - 3000 SGD
...Customer Service Communicate clearly with clients to provide information about company products Maintain good communication with customers Preferred competencies and qualifications Minimum GCE “O” Level qualification Willingness to learn and adapt through provided...2000 - 4000 SGD
...Job Description Handle customer appointments booking, incoming call & register customers Handle check out transactions on the computer system Provide excellent customer service and treatment recommendation to customers Relationship building with existing and new...- ...Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for a range of mid–senior opportunities across customer operations, sales/service performance, and service delivery. This is a multi-role opportunity covering...
3600 - 6100 SGD
...customer service job description outlines the duties required to support clients, answer questions... ...fast and accurate help through phone calls, emails, or live chats. [ 1 , 2... ...skills. Computer use : Ability to use office software and customer database tools....7000 - 7500 SGD
...Experience Quality Manager to lead a quality service team, drive service excellence, and ensure... ...and outbound survey services Manage customer escalations, investigations, and service... ...to align service expectations Conduct call audits, quality reviews, and identify process...2200 - 2600 SGD
...specializing in recruitment for financial services and technology sectors with over 20 years... ...expertise. Job Summary Provide effective customer service by resolving queries promptly,... ...internal teams to obtain resolutions when first call resolution is not possible, then...2500 - 3000 SGD
...Year Contract (Convertable) - Up to $3,000 - Office hours - Bukit Merah Responsibilities: Handling inbound calls on payment related to hospital bills... ...hospital bills Receivables management General customer service duties Handle patient enquiries, provide billing...2050 - 4000 SGD
...and Responsibilities Manage all inbound telephone and email inquiries. Management of voice and handphone messages. Reminder calls for appointment confirmation. Scheduling and rescheduling of appointments for patients. Registers patients by verifying that patient...3000 - 3400 SGD
...& Ticketing Support : Answer incoming calls to assist passengers with new flight bookings... ...according to company policy. Walk-In Customer Service : Greet and assist walk-in customers... ...skills, and proficiency in MS Office. Interested candidates are invited to...3800 - 5000 SGD
...(no one is expected to stay back after office hour but follow up require after office... ...holder is to handle all sales support and customer service activities of assigned Main Job Tasks... ...global supply team, as well as delivery agents Fulfill delivery requirements for...2600 - 2800 SGD
...About the Role We are looking for a customer-focused and composed Call Centre Executive to join a fast-paced contact centre team. You will be the first... ...supervisors to flag recurring issues and contribute to service improvements What We Are Looking For Minimum GCE O-Level...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Officer (Call Center Agent). Be the first to apply!
