Admin Officer (Operations)
karooooo management company pte. ltd.
Job Summary
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Operations Administrator to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive iResponsibility
. Handle customers' enquiries via inbound calls and email correspondences
. Escalates enquiries or issues to relevant departments and ensure proper follow-up
. Ensure quality customer service and maintaining good phone etiquette
. Provide customer support activities
. Manage and process sales agreement
. Schedule of all IoT device installation
. Assist with any administrative duties and perform any ad-hoc duties, as and when required.
Requirements
. Experience in scheduling is a plus
. Familiar with Microsoft Office applications
. Comfortable leveraging digital tools and rapidly adapting to new software and systems
. Excellent communication and interpersonal skills
. A great team player with a high level of energy
. Able to work independently.
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