Sign up to access all features of our service
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Officer

2400 - 3600 SGD
Full-time

S.E.De Beaute

Customers Service Officer

De Beaute, a high-end Aesthetic Beauty, slimming, TCM, certified Category One Wellness & Massage Spa, is looking for professional, customer-focused representatives to join our team.

Salaries: $2300-$3500

Key Responsibilities:

  • Customer-oriented with a positive and professional attitude, including handling incoming calls, emails and online chats promptly and professionally.

  • Retaining customer satisfaction and retention by rebooking customer enquiries, appointments, orders, feedback and complaints.

  • Provide accurate information about our aesthetic facial, slimming, TCM, wellness & massage spa services.

  • Proficient in MS Office and POS systems.

  • Strong problem‑solving and organisational skills to date with customers and assist with basic troubleshooting or service-related concerns.

  • Manage high-end priority or VIP customer cases and escalate matters when necessary.

  • Assist in supporting the smooth daily operation of the call centre and outlet's customer service function.

  • Prepare customer service reports and share insights to improve.

  • Proficient in MS Office and POS systems.

  • Work closely with outlet operations teams to ensure a seamless customer experience.


Benefits :

  • Attractive salary and commission packages

  • Attendance or punctuality incentives

  • Overtime pay or time-off in lieu

  • Performance or annual bonus

  • Annual leave, medical leave, and public holidays 

  • Career progression paths


Requirements

  • Diploma/Degree in Customer Service, Call Centre or related field.

  • Minimum 1–3 years of relevant working experience.

  • Able to communicate in English & Mandarin to assist Mandarin-speaking customers. 

  • Excellent communication and interpersonal skills.

  • Pleasant, courteous and professional telephone manner.

  • Good organisational, follow-up and problem-solving skills.

  • Experience in a call centre; if in the beauty, wellness, slimming, TCM wellness or aesthetic industry, it will be an advantage.

Working Hours & Location

  • Mon-Friday: 10.30 am - 8pm , Sat : 10 am - 6pm (off on Sunday & PH)

  • Full-Time basis

  • Sun and PH off

Interested candidates please contact to : View phone number on mycareersfuture.gov.sg
Only shortlisted candidates will be contacted.

Vacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Customer Service Officer in Singapore vacancy
  • 2000 - 2500 SGD

     ...a 100% Singaporean on-demand car-sharing service with over 1000 convenient locations. Members...  ...You will provide prompt, empathetic customer support by responding to inquiries via email...  ...be an advantage · Basic proficiency in office computing applications to assist with... 

    TRIBECAR PTE. LTD.

    Singapore
    3 days ago
  • 2200 - 2500 SGD

     ...We are seeking a highly organized and proactive Customer Service Officer to manage our e-commerce operations across platforms like Lazada, Shopee, and Shopify. If you have a knack for multitasking, customer service, and managing online orders, we want you as our team. ~ Handle... 

    ATAS DISTRIBUTION PTE. LTD.

    Singapore
    4 hours ago
  • 3000 - 3500 SGD

     ...Responsibilities: Process and manage customer orders in the WMS/ERP system. Ensure orders...  ...Experience in a customer service role or logistic industry preferred Basic...  ...knowledge of WMS/ERP systems and Microsoft Office (Excel, Word) Able to work in a fast-paced... 

    IDEALS RECRUITMENT PTE. LTD.

    Singapore
    4 hours ago
  • 2500 - 3200 SGD

     ...Process and verify documents to ensure accuracy and completeness. Prepare, organize, and maintain documentation. Coordinate with customers and internal departments on documentation matters. Follow up on outstanding documents and requests. Update and maintain... 

    TALENT FIRST PTE. LTD.

    Singapore
    7 hours ago
  • 1800 - 2500 SGD

     ...Manager with day-to-day operations & functions. - Attend to all customers’ issues and provide accurate, appropriate, and immediate...  ...redirect them or take down messages. - Maintain knowledge of all services, products, and prices. - Daily monitoring of appointment bookings... 

    PAPILLA HAIR PTE. LTD.

    Singapore
    2 days ago
  • 2500 - 3800 SGD

     ...Job Description Promptly follow up on customer inquiries, appointment bookings, requests, confirmations, and phone calls. Deliver exceptional customer service and ensure a positive customer experience at all times. Perform accurate daily data entry for customer and... 

    FRESVER BEAUTY PTE. LTD.

    Singapore
    2 days ago
  • 2200 - 2500 SGD

     ...A Front Counter Crew focuses on customer service and operations, including greeting and assisting customers, taking orders, processing payments, maintaining cleanliness, and ensuring customer satisfaction. Key responsibilities involve efficient and accurate order handling,... 

    JUMBO GROUP OF RESTAURANTS PTE. LTD.

    Singapore
    7 hours ago
  • 2200 - 2700 SGD

     ...Customer Service Officer ~ Basic Salary up to: SGD 2,400 ~ West, Jurong (Transport at Jurong East) ~5 days work week.   Responsibilities: Replies to customers' email enquiries on shipments. Generate picking list. Update and manage warehouse inventory system... 

    TALENT FIRST PTE. LTD.

    Singapore
    3 days ago
  • 2500 - 2700 SGD

     ...Are you a people person who enjoys sales and building relationships? We are looking for a confident and results-driven Customer Service Officer (CSO) to join our clinic team. This is more than a traditional customer service role —you will play an active part in growing the... 

    VLIFE (JP) PTE. LTD.

    Singapore
    4 days ago
  • 2000 - 2500 SGD

     ...To attend and reply to customer's enquiries and email. To attend promptly to customers' in-coming calls and issue orders. To prepare the quotation and lease and supply agreement. Check data entry, filing and scanning of documents. Accept other clerical duties... 

    REFRESH WATER TRADING PTE LTD

    Singapore
    3 days ago
  • 2700 - 3000 SGD

     ...We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect... 

    TELE-CENTRE SERVICES PTE LTD

    Singapore
    4 days ago
  • 2600 - 3300 SGD

    1. Responsible for processing and managing customers’ orders with timely deliveries. 2. Timely keying in orders and acknowledgement of customer purchase orders. 3. Ensure no overdue customer orders; work closely with the sales team and business development team to clear... 

    WE COMPONENTS PTE. LTD.

    Singapore
    3 days ago
  • 2500 - 3000 SGD

     ...section till completion of delivery. Deliver prompt and efficient service to order processing via call centre hotline, email, sales order....  ...to. Manage and co-ordinate the flow of information between customers, principals, warehouse and delivery team concerning status of... 

    E-PLOYMENT CONSULTANCY

    Singapore
    6 days ago
  • 2200 - 2600 SGD

     ...Duties: Manage the Information Counter and professionally handle customer enquiries, feedback, and complaints with a courteous and service-oriented approach. Adhere to standard operating procedures, including housekeeping, opening and closing duties, stock-taking, and... 

    REVUP PROSERVICES PTE. LTD.

    Singapore
    6 days ago
  • 3300 - 3600 SGD

     ...Job Description Provide excellent customer service, liaise with clients through e-mail and phone. Using SAP system to key in Sales Order...  ...Basic computer literacy and good knowledge in Microsoft office. Proficiency in SAP, Microsoft Excel and Word etc. Min 1... 

    PERFORMANCE MICRO INTERNATIONAL PTE LTD

    Singapore
    4 days ago
  • 2600 - 3200 SGD

     ..., social media enquiries, and other patient enquiries in a timely and professional manner. Provide accurate information on clinic services, treatments, products, pricing, and appointment availability where appropriate. Schedule, manage, amend, and confirm patient appointments... 

    AETAS AESTHETICS PTE. LTD.

    Singapore
    7 days ago
  • 2000 - 2700 SGD

     ...email enquiries on training course Front counter duties handling customer query on training course Any adhoc duties assign Job...  ...Knowledge, digital website knowledge (i.e SkillsFuture) Microsoft Office Skills (Excel, PPT, Word, etc) Candidates who are bi-lingual... 

    COMFORT TRANSPORTATION PTE LTD

    Singapore
    7 days ago
  • 2200 - 2700 SGD

     ...About the role The Customer Service Officer serves as the first point of contact for shoppers and tenants, delivering exceptional customer service and ensuring a positive shopping experience. The role supports the daily operations of the Customer Service Counter, executes... 

    XIAOHONG PROPERTY MANAGEMENT PTE. LTD.

    Singapore
    7 days ago
  • 3000 - 4000 SGD

     ...WatchLabPte Ltd is a Singapore-based luxury watch service centre specializing in watchrepair, servicing, polishing, authentication...  ...continues togrow, we are looking for a dedicated and customer-oriented  Customer Service Officer tojoin our team. WhatYou’ll Do Attend to customer... 

    WATCHLAB PTE. LTD.

    Singapore
    9 days ago
  • 2800 - 3400 SGD

     ...and enhancements for skin conditions, focusing on client wellness and aesthetic care. Job Summary Join Lynn Medical as a Customer Service Officer to support client wellness by delivering attentive and professional customer care in the aesthetic industry.... 

    LYNN MEDICAL AND AESTHETIC CLINIC PTE. LTD.

    Singapore
    14 days ago
  • 2500 - 2800 SGD

     ...JobDescription .Handling of customer LCL / FCL bookingsand handle nomination accounts .Coordinate and arrange Import / Export shipment delivery .Closing / Finalizing of job files .Handle customers’ enquiries .Liase with customers’ and internal department to... 

    ASTRO PACIFIC PTE. LTD.

    Singapore
    14 days ago
  • 2000 - 4000 SGD

     ...Job Description Handle customer appointments booking, incoming call & register customers Handle check out transactions on the computer system Provide excellent customer service and treatment recommendation to customers Relationship building with existing and new... 

    REFRESH GROUP PTE. LTD.

    Singapore
    15 days ago
  • 2400 - 3200 SGD

     ...Descriptions: Receive, validate, and process customer orders, ensuring orders comply with...  ..., priority orders, and value added services (VAS) requirements. Support inventory...  ...and problem-solving skills Excellent MS office knowledge, particularly Excel spreadsheet... 

    WGT EHR PTE. LTD.

    Singapore
    15 days ago
  • 2200 - 2600 SGD

     ...Consulting, a leading Asian staffing firm specializing in recruitment for financial services and technology sectors with over 20 years of expertise. Job Summary Provide effective customer service by resolving queries promptly, coordinating with internal teams for... 

    TANGSPAC SEARCH PRIVATE LIMITED

    Singapore
    17 days ago
  • 3300 - 5500 SGD

     ...Job Description: • Maintains customer satisfaction by providing problems-solving resources. • Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews. • Identifies customer service trends and... 

    XSCEND RESOURCES GROUP PTE. LTD.

    Singapore
    16 days ago
  • 3000 - 5000 SGD

     ...Proven experience as customer service or relevant role · Familiarity with company policies and legal guidelines of the field · Ability to...  ...organizational and leadership skills · Good knowledge of MS Office, Xero, Quickbook · Perform administrative tasks under the guidance... 

    58 RECRUITMENT PTE. LTD.

    Singapore
    15 days ago
  • 2050 - 4000 SGD

    Provide patients a positive experience while they are being treated at our dental clinic and support the running of the practice. Duties and Responsibilities Manage all inbound telephone and email inquiries. Management of voice and handphone messages. Reminder...

    UBI DENTAL CLINIC PTE. LTD.

    Singapore
    18 days ago
  • 2100 - 2800 SGD

     ...Job Responsibilities Provide customer service through in-person and telephone interactions, assisting with enquiries, purchases, and general transactions. Handle membership registrations and respond to membership-related enquiries. Process sales transactions accurately... 

    BEST WORLD LIFESTYLE (S) PTE. LTD.

    Singapore
    16 days ago
  • 3200 - 4500 SGD

     ...Job Summary: In this role as a Customer Service Officer, you will be the first point of contact for parents, students, and visitors, providing exceptional service and support, as well as handling a variety of administrative responsibilities. Key Responsibilities:... 

    ULTRA DYNAMICS PTE. LTD.

    Singapore
    18 days ago
  • 2800 - 3300 SGD

     ...Job Description Industry/ Organization Type: Manufacturing (Home Appliances) Position Title: Customer Service Officer (Call Centre) Working Location: Ubi Working Hours: 5 days (Mon – Fri, 830am – 530pm) Salary Package: Basic salary up to $3,300 + Variable Bonus... 

    ANRADUS PTE. LTD.

    Singapore
    7 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Officer. Be the first to apply!