Customer Service Executive (Unit Handover & Defects Management)
2500 - 3200 SGDFull-time
KNIGHT FRANK PROPERTY & FACILITIES MANAGEMENT PTE. LTD.
At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.
We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.
Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.
About the Role
As a Strata Management Customer Service Executive , you’ll play a crucial role in ensuring a seamless experience for property owners during both unit handover and defects management. Your ability to communicate effectively and prioritize customer satisfaction will be key in delivering exceptional service to our clients
What You Will Be Doing
- Pre-Handover Inspections: Conduct detailed inspections of units before handover, identify defects, and work closely with contractors to ensure prompt resolution. Keep the developer updated on progress and prepare comprehensive handover kits for owners.
- Handover Process: Coordinate handover schedules with the developer, guide owners through the handover, and address any inquiries about unit interiors. Maintain accurate handover records and provide daily updates to the developer.
- Defects Management: Act as the liaison between owners and contractors, ensuring timely defect resolutions. Oversee rectification sign-offs and monitor progress to meet agreed timelines. Maintain logs for keys, access cards, and other critical details during defect rectifications.
What we’re looking for someone who’s
- Experienced in unit handover and defects management, with at least 2 years of relevant experience.
- Diploma-qualified or holds an equivalent certification.
- Able to work under pressure and manage tight deadlines.
- Detail-oriented and organized, capable of juggling multiple tasks.
- A strong communicator with a customer-focused, able to navigate complex situations with ease.
- Comfortable working independently, yet a team player with a collaborative attitude.
Why Knight Frank?
- Lots of opportunities for growth and career development.
- A supportive, collaborative team that values what you bring to the table.
- Continuous learning and development to help you advance.
If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!
Vacancy posted 23 days ago
Similar jobs that could be interesting for youBased on the Customer Service Executive (Unit Handover & Defects Management) in Singapore vacancy
2800 - 3100 SGD
...Job Description: Defect submission and tracking Unit readiness inspections Conducting key handover sessions with homeowners Managing defect reporting Requirement: Minimum GCE 'N' / 'O' Levels or ITE Certificate Experienced in unit handover defects management...1800 - 3000 SGD
...Are you a passionate Customer Relation Officer with a strong commitment looking for your... ...challenge? Ultimately Chambers Property Management Services Pte Ltd offer you a competitive... ...What you'll be doing Comprehensive Unit Inspections Conduct thorough and systematic...3000 - 3800 SGD
...beprovided. Key Responsibilities l Manage the leasing of units within our commercial and... ...leasing enquiries. l Coordinate the handover and takeover of units with tenants.... ...occupancy. l Provide professional customer service to existing and prospectivetenants...2700 - 3100 SGD
...Customer Service Manage appointment bookings and customer registrations. Attend to enquiries from sellers and buyers. Deliver excellent... ...process. Operations & Administration Coordinate vehicle handover and collection. Perform Land Transport Authority (LTA)...2500 - 3600 SGD
...Key Responsibilities Handle customer enquiries and provide sales... ...progress to ensure smooth order execution. Coordinate freight arrangements... ...sales coordination, customer service, or sales administration.... ...organizational skills with the ability to manage multiple tasks and prioritize...2000 - 2400 SGD
...includes: Able to commit on weekends and public holidays Maintain excellent guest services through standardized operations Support operations with staff movement - rostering, leave managment, etc Assist with schedule/reschedule of appointment for guests Managing...2200 - 2800 SGD
1. JOB DESCRIPTION Job Title Customer Service Executive Description & Requirements Job Description. a) To attend to customer... ...Microsoft Word and Excel and other Customer's Resource Management (CRM). c) experience in handling customers is an added...2200 - 3000 SGD
...provider of self-storage and related services in Singapore with multiple branches offering customers 24/7 access convenience, secured... ...as a Customer Service Executive to support customers in selecting storage solutions, managing rental agreements, resolving service...3000 - 4500 SGD
...RESPONSIBILITIES Perform sales order management for customers. Perform allocation of stocks and arrange delivery for customers’ orders. Provide quality customer service support to customers over e-mail and phone. Handle customer enquiries efficiently and escalate...2200 - 2800 SGD
...Responsibility 1 Client experience & scheduling Greet clients and manage check in/check out. Book / confirm and/or reschedule... ...receipts settlement. 3. Client retention & Communication Post service follow-up of clients Send reminders for upcoming appointments....2800 - 3300 SGD
...Today it has grown into one of Singapore's leading logistics management service providers and a highly regarded company with a broad-... ...from large local companies to multinational companies. The Customer Service Executive will be responsible to process shipping documentation and...2500 - 5000 SGD
...Responsibilities Handle customer inquiries, complaints, and refund requests via phone,... ...satisfaction. Review daily vending machine service records submitted by service technicians... ...or exceptions to the Account Manager for investigation and follow-up. Monitor...3500 - 4000 SGD
...valuable cargo with seamless port-to-door services from our Changi Airfreight Centre base.... ...TIC Traffic International Consortium as a Customer Service Executive to deliver exceptional service in airfreight logistics, managing bookings, documentation, shipment tracking,...2500 - 3000 SGD
...Customer Service Executive (Operations Support) Employment Type: Full-Time Location: Potong Pasir (Walking distance from MRT) Salary:... ...enquiries, coordinating operational activities, supporting lead management, and ensuring smooth communication between internal teams....2000 - 3500 SGD
...product quality and faster time-to-market in next-gen technologies. Job Summary As a CS Assistant, you will manage daily operations and shipments to meet customer requirements, handling all aspects of order shipment documentation and liaising with customers to ensure...3000 - 3500 SGD
...Customer Service Executive • Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively... ...potential issues and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented...- ...together physical activity, nutrition, restorative sleep, stress management, avoidance of risky substances, and social connection... ...Membership Experience Manager Role Overview As a Customer Service Executive, you will be the first point of contact for our members and...
3000 - 3800 SGD
...Customer Service ● Responsible for delivering high level of Customer Experience in a Showroom... ...Providing exceptional customerservice and managing the clients journey ● Handle customer... ...that store opening andclosing process are executed according to SOP ● Working with other...3000 - 5000 SGD
...Responsibilities: Reply to email enquiry and ensure smooth running of daily operations Prepare quotation to customer Arranging and Liaising of import/export shipments Ensure smooth running of daily operations Basic accounting job such as creating invoices and...4000 - 5500 SGD
...Role ▪ Provide excellent administration service to all internal departments,... ..., AML/ KYC and remediation to understand customer’s Source of Wealth (SOW) journey and corroboration... ...intermediaries and clients ▪ Preparation of management reports ▪ Assist in special projects...3500 - 6500 SGD
...booths, and five-star private chef dining for unforgettable events. Job Summary Provide excellent customer service by engaging new and existing clients, managing bookings, and ensuring customer satisfaction to uphold the brand’s reputation. Responsibilities Identify...2500 - 3500 SGD
...offering world-class courts, exceptional service, and a thriving community in Singapore... ...us. Job Description: As a Customer Service Executive , you will be the face of Prime Padel... ...experiences while learning the ropes of managing operations. This role is perfect for a...3000 - 6000 SGD
...Description: Coordinate and process administrative activities for customer service parts ordering. Supporting MA group internal, ASEAN, US,... ..., response and lead time. Assist in spare parts pricing management and to provide weekly / monthly quotation, purchasing, sales...2800 - 3200 SGD
...We are looking for a friendly, organized and customer-focused Customer Service Executive to join our beauty salon team. If you enjoy interacting with people... ...other communication channels. Schedule, confirm and manage customer appointments. Provide excellent customer service...3000 - 4500 SGD
...delivering high-quality products and exceptional customer service. We pride ourselves on building strong, long... .... Job Summary As a Customer Service Executive, you will be the frontline ambassador of the company. You will manage customer inquiries, resolve issues...2500 - 3000 SGD
...Job Summary We are seeking a proactive Customer Service Executive to manage customer communications, process orders, resolve issues, and support office administration in a fast-paced SME environment. Responsibilities Respond to customer enquiries via phone, email,...2500 - 3800 SGD
...Job Description: 1. Provide quality customerservice support to customer over email and phone 2. Perform Sales OrderManagement for... ...Customer website 10. Update price in Costing List 11. Quote management for customers Preferred competencies and qualifications...3000 - 3500 SGD
...Key Responsibilities Handle customer enquiries via phone, email, live chat, TikTok Shop... ...years of relevant experience in Customer Service or E-commerce Customer Support. Proficient... ...Centre operations. Knowledge of order management systems and online marketplace operations...3500 - 4200 SGD
...local business partners, ensuring the smooth execution of administrative support, enhancing the... ...awareness and loyalty of current and new customers. Responsibilities Support... ...understanding customer needs across different services and assisting them. Network with...2500 - 3000 SGD
.../ Organization Type: Freight Forwarding Position Title: Customer Service Executive Working Location: Changi Airfreight Centre (Transportation... ...the Customer Service Department and report to the Team Manager Manage bookings for both air and sea shipments Coordinate...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Executive (Unit Handover & Defects Management). Be the first to apply!
