IT Business Analyst (Public Sector Projects)
4000 - 5700 SGDSearch Index Pte Ltd
- IT Business Analyst
- Business Requirements Gathering & Process Analysis
- Stakeholder Management & Solution Delivery
- User Stories, UAT & Digital Application Projects
- Government project
Job Scope:
Gather, analyse, and document business requirements from stakeholders
Facilitate workshops, meetings, and discussions to understand business needs and objectives
Analyse current business processes and identify opportunities for improvement and optimisation
Prepare business requirement documents (BRD), user stories, process flows, use cases, and functional specifications
Work closely with developers, testers, project managers, and business users throughout project implementation
Support solution design, system testing, User Acceptance Testing (UAT), and implementation activities
Track issues, risks, dependencies, and change requests to ensure smooth project delivery
Generate reports, dashboards, and analysis to support business decisions
Ensure project deliverables align with business objectives, timelines, and compliance requirements
Any other ad-hoc duties as assigned
Requirements:
Degree/Diploma in Business, Information Technology, Computer Science, or related discipline
Minimum 3 years of experience as a Business Analyst or in a similar role
Experience in requirements gathering, process mapping, and documenting user stories/use cases for transactional or customer-facing systems
Strong communication and stakeholder management skills with the ability to collaborate across business and technical teams
Strong analytical, problem-solving, and documentation skills
Ability to work independently and manage multiple priorities effectively
Exposure to Agile methodologies (Scrum/Kanban) and tools such as Jira, Confluence, and ServiceNow is preferred
Familiarity with mobile application projects, UX/UI collaboration, and customer journey design for digital platforms is advantageous
Other Information:
Location: CBD
Working Hours: 5 Days, Office Hour
To apply please click on the APPLY NOW button or email your resume to View email address on mycareersfuture.gov.sg for faster processing:
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Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076
3000 - 5700 SGD
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