Patient Service Executive (Pharma MNC, Office hours, Central -Up $3200) #HAC
2600 - 3200 SGDFull-time
Recruit Express Pte Ltd
Requirements
• NITEC / Diploma in relevant fields
• Healthcare or customer service experience preferred
• Patient Service Associate (PSA) / Clinic experience is highly preferred
Job Responsibilities
• Provide personalised patient case management and ensure patients submit required documentation on time
• Conduct scheduled outbound calls and manage inbound calls from enrolled patients
• Respond to patients' enquiries and FAQs
• Accurately update and maintain patient information in the Patient Care Management System
• Ensure patient care programmes follow established SOPs, service levels and quality standards
• Handle patient information with strict confidentiality
• Provide appropriate health guidance based on established medical best practices and protocols
• Identify and report Adverse Events (AEs) disclosed or observed during patient interactions
• Prepare periodic programme reports and support audit and compliance activities
• Perform other duties assigned by the Operations / Programme Manager
Interested candidates please APPLY HERE
Email: View email address on mycareersfuture.gov.sg
Tele: @axxa_c
WhatsApp: wa.me/View phone number on mycareersfuture.gov.sg
Anna Chen jiaxin
CEI No: R25157621
Recruit Express Pte Ltd
EA License: 99C4599
Vacancy posted 19 days ago
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