CRM, Data Analytics & Customer Experience Executive
3800 - 4200 SGDPeople Profilers Pte Ltd
Responsibilities:
The Executive, CRM, Data Analytics & Customer Experience supports customer engagement initiatives across the Group brands by managing CRM programs, customer feedback, NPS performance, and data quality.
This role plays a key part in enhancing customer satisfaction, loyalty, and overall customer experience through structured programs, analytics, and cross‑functional coordination.
Manage and support ownership benefits and loyalty programs, including partner coordination and customer sign‑ups.
Support NPS and mystery shopping programmes, identify gaps, and follow up on improvement actions with dealers.
Manage Customer Relationship Management (CRM) and Customer Feedback Management (CFM), ensuring timely acknowledgement, tracking, escalation, and closure of customer cases in Salesforce.
Act as a coordination point for customer feedback across Sales, Service, Parts, Management, Legal, and Brand Principals.
Maintain and manage customer databases, ensuring data accuracy, PDPA compliance, and effective use of CRM systems.
Support CRM and customer experience process improvements through data review and analysis.
Provide administrative and operational support for marketing, customer service activities, and events.
Perform other ad‑hoc duties as assigned.
Requirements:
Diploma or Degree in Business, Marketing, Communications, Data Analytics, or a related field.
Experience in CRM, customer experience, data analysis, or customer service operations is an advantage.
Comfortable working with data, systems (e.g. Salesforce), and multiple stakeholders.
Strong coordination, communication, and organisational skills.
5 days week.
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word/pdf format to View email address on mycareersfuture.gov.sg
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
Tel : View phone number on mycareersfuture.gov.sg
EA Registration Number: R1111375
EA licence number 02C4944
EA Personnel: Lee Hui En Ashley
3500 - 4500 SGD
...Perm with VB Experience in data analytics within Sales & Marketing / Customer Service will be advantageous. Preferably with prior CRM, customer experience, customer service operations experience. Comfortable working with data, CRM systems (e.g., Salesforce), and cross...4000 - 4200 SGD
...including partner coordination and customer sign‑ups Support NPS and... ...Relationship Management (CRM) and Customer Feedback Management... ...customer databases, ensuring data accuracy, PDPA compliance, and... ...systems Support CRM and customer experience process improvements through...4000 - 4400 SGD
...Position: Executive, CRM, Data Analytics & Customer Experience Working Hours: Monday: 8:30am – 6:30pm Tuesday to Friday: 8:30am – 6:15pm Salary: $4,000 – $4,400 The Executive, CRM, Data Analytics & Customer Experience supports customer engagement initiatives across...3600 - 4200 SGD
...including partner coordination and customer sign ups. • Support NPS and... ...Relationship Management (CRM) and Customer Feedback Management... ...customer databases, ensuring data accuracy, PDPA compliance, and... ...• Support CRM and customer experience process improvements through data...4000 - 4400 SGD
...programs, including partner coordination and customer sign‑ups. Manage Customer Relationship Management (CRM) and Customer Feedback Management (CFM),... ...Principals. Support CRM and customer experience process improvements through data review and analysis. Provide...4000 - 4400 SGD
...Job Summary: Support customer engagement, CRM operations, and customer experience initiatives to enhance customer satisfaction, loyalty, and service quality.... ...resolution Maintain customer databases and ensure data accuracy and compliance Support data analysis and...- ...affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to... ...tomorrow. As a Customer Experience Executive, you will be the go-to person for our... ...insights to Team Leader early through data collection and an 'eye for details' Audit...
1 SGD
...Job Title: Customer Operations & CRM Manager Location: Singapore (On-site) About the Company... ...breakdown points Refine SOP Based on real data. Track conversion rates, response time,... ...hire (for a junior customer service executive) that can follow and onboard easily....10000 - 20000 SGD
...career. About the Role We are seeking a Customer Experience Manager to design, build, and optimize... ...‑functional teams to deliver seamless, data‑driven experiences that improve customer... ...research platforms) Exposure to MarTech, CRM, or digital product environments...8500 - 9000 SGD
...digital platforms, is looking for a data driven, client solutions... ...engagement strategies using data analytics. This is an 8-months... ...messaging, automation, and AI-enabled customer engagement tools. Lead... ...solutions. Ensure successful execution of strategies while...5050 - 8580 SGD
Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity. We are committed...3500 - 4000 SGD
...business needs, they are now recruiting a CRM Executive to be part of their team for ongoing... ...campaign execution, including segmentation, data extraction, deployment, and performance... ...systems to deliver personalised and dynamic customer communications Collaborate with...3000 - 3500 SGD
...-marts to 20 outlets island-wide, it is the largest family-owned supermarket chain offering a wide range of products to meet diverse customer needs. Job Summary To serve as the main contact between customers and the company, building and maintaining professional relationships...2500 - 3200 SGD
...Job Description We are seeking a CRM & Partner Engagement Executive to support patient communication, lifecycle... ...patient relationships through data-driven communication, supporting engagement... ..., or related field ~2–4 years of experience in CRM, marketing, events, or...3000 - 4500 SGD
...engagement Handle parent queries with professionalism, empathy, and solution-oriented communication Ensure a seamless and high-quality experience throughout the parent journey Maintain accurate tracking of leads, engagement activities, and enrolment progress Collaborate...3500 SGD
...Responsibilities ~ Assist in driving Customer Experience (CX) initiatives across APAC, with emphasis... ...~ Ensure accuracy and integrity of CX data through data gathering, verification, and... ...-functional teams to facilitate project execution and stakeholder communication ~...3500 - 6000 SGD
...media content creation, maintaining websites and tracking data analytics. Organize and manage customer events. Ad-hoc duties assigned by the company.... ...Marketing or a related field. Minimum of 2 years of experience in marketing or a related role. Good interpersonal...2500 - 4000 SGD
...at competitive private sector prices. We are now looking for a customer service representative to ensure our visitors and patients needs... ..., transport and medical appointments. Creating good experience for the patients and visitors during their time in the centre....- ...win-win relationships for the long-term by having a customer obsession. As a Executive, Customer Experience you are the first line of support and engagement... ...Manage backend tasks such as account updates, data entry, and ticket tracking in a timely and accurate...
3300 - 4000 SGD
...evidence-informed practice and data from wearables and lifestyle inputs... ...Reports To: Membership Experience Manager Role Overview As a MORROW Experience Executive, you will be the first point of... ...This role goes beyond standard customer service — you will act as a brand...4000 - 6000 SGD
...For more information, visit us at: Customer Experience & Gen UI Designer We are seeking a forward... ...ecommerce UX experience, understands data-driven experimentation, and is passionate... ...generation workflows. Work closely with CRM, personalization, and onsite teams to deliver...11500 SGD
...cross-functional partners and executive audiences. ~ Uncover and... ...automated pipelines, and scalable data science operating models. ~... ...decisions when randomized experiments are infeasible. ~ Embed AI... ...solutions across the sales and customer lifecycle—enhancing sales...4500 - 6000 SGD
...provider of power system solutions to customers from various industries not limited to... ...etc in search of Component Engineer (Data & Analytics) Overview Be thego-to expert for component... ..., or related field Minimum 3 years’ experience in component engineering, master data,...3500 - 4500 SGD
...established FMCG retailer, to look for a CRM Executive to complement the existing team. Job... ...execution, including requirement gathering, data extraction, execution, communication,... .... Provide timely insights and analytical support to evaluate CRM channel effectiveness...16830 - 25250 SGD
...As a Data Engineer at Meta, you will shape the future of people-facing and business-facing... ..., Threads). Your technical skills and analytical mindset will be utilized designing and building... ...large-scale data sets, helping to craft experiences for billions of people and hundreds of...- ...next chapter. We’re looking for a Data Analytics Lead who's a practical problem-solver... ...Leadership and offer high exposure to the executive leadership team , working on strategic... ...help us to pre-emptively engage with customers at critical junctures. Conducting price...
5200 - 6200 SGD
...new solutions. Modify existing programs, prepare test data and functional specifications. Troubleshoot issues and... ...minimal supervision. Requirement ~2-3+ years of relevant experience in data engineering/analytics space. ~ Expertise in SQL and data analysis and strong...4000 SGD
...: Support clinical departments in identifying and applying data analytics for operational insights Assist in analysing financial and... ...Proficient in SQL, Python, and Microsoft Excel (advanced level) Experience with data visualisation tools such as Tableau or similar...2200 - 3000 SGD
...Love music, people, and creating great customer experiences? Join an established music education group with centres islandwide across Singapore! We are looking for a friendly, energetic, and service-oriented Customer Experience Officer to support daily centre operations,...6500 - 8500 SGD
...Project Manager to lead enterprise-level Data & Analytics, Business Intelligence, and Data... ...resources, and budget. Drive project execution and ensure milestones are achieved according... ...related field. At least 5 years of experience in Data Management, Enterprise Business...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CRM, Data Analytics & Customer Experience Executive. Be the first to apply!
