Senior Executive (Operations)

Job Description:

Logistics and Delivery Coordination

. Plan, coordinate, and monitor inbound and outbound shipments for devices, equipment, accessories, and materials.

. Arrange local and overseas deliveries, courier services, and transports schedules to meet project and operational timelines.

. Liaise with freight forwarders, couriers, suppliers, and internal teams to ensure smooth movement of goods.

. Track shipment status and resolve delivery issues, delays, or discrepancies promptly

Inventory and Warehouse Management

. Maintain accurate inventory records for all operational stock, devices, spare parts, consumables, and accessories.

. Monitor stock levels and coordinate replenishment to avoid shortages or overstocking.

. Conduct regular stock checks, cycle counts, and inventory reconciliation.

. Ensure proper storage, labelling, tracking, and handling of all inventory items.

. Support the implementation of inventory control processes to minimize losses and wastage.

Operational Support

. Support business units and project teams by ensuring timely issuance and delivery of equipment and materials.

. Coordinate device preparation, packing, allocation, and deployment readiness for projects and service operations.

. Work closely with operations, engineering, procurement, project, and service teams to support daily operational requirements.

. Ensure logistics readiness for field deployment, maintenance, replacement, and return processes.

. Provide support in daily servicing operations such as replacement of AAS devices batteries, monitoring offline devices etc.

Vendor and Supplier Coordination

. Follow up on purchase orders, delivery notes, invoices, and outstanding items.

. Support evaluation of vendor performance in terms of delivery timeliness, quality, and responsiveness.

. Assist in sourcing logistics-related services and obtaining quotations where required.

Documentation and Compliance

. Maintain proper logistics and inventory documentation, including delivery orders, goods received notes, stock issuance records, and shipment documents.

. Ensure accuracy and completeness of records for audit and operational traceability purposes.

. Support compliance with internal controls, company procedures, and regulatory requirements related to logistics and storage.

. Prepare periodic logistics and inventory reports for management review.

Process Improvement

. Identify and recommend improvements to logistics workflows, inventory control, and operational coordination processes.

. Support initiatives to improve efficiency, cost control, turnaround time, and service quality.

. Assist in developing SOPs, work instructions, and best practices for logistics operations.