Permanent Front Desk Assistant at Novena, $2,000-$3,500 + AWS
2000 - 3500 SGDFull-time
Success Human Resource Centre Pte Ltd
- Permanent
- $2,000-$3,500 + AWS
- Mon-Fri, 9am-6pm, Sat, 9am-1pm
- Novena
Job Responsibilities:
- Champion the patient experience from first enquiry through to the moment they leave; greet every visitor warmly, anticipate needs, and make every touchpoint smooth
- Handle patient enquiries, appointments and reminders across phone, email and messaging; with excellent etiquette and timely responses
- Handle billing, payment collection, and accurate submission and filing of dental claims via CHAS, Medisave and dental insurance portals
- Issue consent and Medisave forms to patients for completion when required
- Handle patient queries and complaints courteously and professionally
- Manage office supplies and handle incoming and outgoing deliveries and mail
- Maintain accurate patient and clinic records and file timely reports
- Work closely with Dental Assistants, the Clinic Manager and Dentists to ensure smooth patient flow and a consistently positive experience
Period:
- Permanent
Location:
- Novena
Working hours:
- Mon-Fri, 9am-6pm, Sat, 9am-1pm
Salary:
- $2,000-$3,500 + AWS
Job Requirements:
- Genuine, patient-first attitude
Customer service experience in a clinic or healthcare setting, preferably within the same industry
- Comfortable with clinic management software (such as Plato) and basic computer tools
- Excellent telephone etiquette and communication skills
- Strong organisation and attention to detail
- Calm and proactive; comfortable in a fast-paced clinical environment
- Professional appearance, in line with our clinic uniform and hygiene standards
- Be willing to aid in other roles if the situation requires it, for effective clinic workflows.
Interested applicants, kindly email your detailed resume ( MS Word format is preferred):
View email address on mycareersfuture.gov.sg (Reg No: R24124163)
Please ensure that applications sent through email are no bigger than 1Mb .
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
Vacancy posted a month ago
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