Customer Service Officer - Emails and Calls | Bishan | up to $2700/mth
2500 - 2700 SGDFull-time
REVUP PROSERVICES PTE. LTD.
Working Hours: 9am to 6pm , 4 weekdays 1 weekend
Basic Salary: up to $2700/mth
Location: Bishan
Duties:
- Handle customer enquiries via phone, email, and live chat in a professional and timely manner.
- Assist customers with booking issues, payment enquiries, account matters, and service-related concerns.
- Resolve customer complaints effectively while maintaining high customer satisfaction.
- Escalate complex issues to relevant departments and follow up until resolution.
- Maintain accurate records of customer interactions and case updates.
- Support daily customer service operations and ensure service standards are met.
Requirements
- Prior experience in customer service, call centre, or front-line support will be an advantage.
- Good communication and interpersonal skills.
- Customer-oriented with strong problem-solving abilities.
- Able to work in a fast-paced environment and handle multiple tasks.
Interested Applicants, Please click apply now !!
Ellen Lee Wei XinR2198644
Revup Proservices Pte Ltd
EA.24C2366
Vacancy posted 7 days ago
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