Sales Consultant - Music & Instruments
3500 - 6000 SGDLVL MUSIC ACADEMY PTE. LTD.
About LVL Music
Founded in 2013, LVL Music is Singapore’s integrated music hub, bringing music lessons, instrument retail, rentals and professional luthier services together under one roof.
We are looking for a strong salesperson who knows how to understand a customer's needs, recommend the right solution and confidently close the sale.
This is not primarily an administrative position. Sales performance and customer conversion are at the heart of this role.
The Role
As a Music Sales Consultant, you will handle enquiries from walk-in customers, WhatsApp, phone and online leads for our music lessons, violins, cellos, bows, cases, accessories and other services.
You will guide customers through their options, build trust, follow up consistently and turn enquiries into sales.
Key Responsibilities
Handle and convert incoming sales enquiries
Consult customers and recommend suitable lessons, instruments and accessories
Follow up leads actively through WhatsApp, phone and other channels
Conduct instrument sales consultations and product demonstrations
Close sales confidently while maintaining a professional customer experience
Upsell and cross-sell relevant products and services
Build long-term relationships with students, parents and instrument customers
Maintain accurate customer and sales records
Work towards individual and centre sales targets
Assist with basic centre operations when required
Who We Are Looking For
We are looking for someone who is commercially minded, confident and comfortable asking for the sale.
You should have:
At least 2 years of sales experience
Proven ability to convert enquiries into paying customers
Strong communication and persuasion skills
Confidence dealing with customers face-to-face and through WhatsApp/phone
Good follow-up discipline
Ability to understand customer needs instead of simply taking orders
Strong personal accountability for sales results
Professional presentation and attitude
Ability to work weekends
Experience in retail, luxury products, education sales, high-value products, membership sales or consultative sales is highly relevant.
Music or instrument knowledge is an advantage, but strong sales ability is more important. Product training will be provided.
What We Offer
Competitive base salary + Sales incentives / commission
Product and instrument training
Established customer base and incoming leads
Opportunity to sell both music education and premium musical instruments
Clear opportunity to grow into a senior sales or management position
Apply
When applying, please tell us briefly:
1. What makes you a strong salesperson?
2. Give us an example of a difficult sale you successfully closed.
3. How would you sell a violin to a parent who originally planned to spend $1,000 but is considering a better $2,000 instrument?
We are looking for people who can demonstrate how they think and sell — not just submit a CV.
2400 - 3400 SGD
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