Systems Executive, Intelligent Platforms (Open to Fresh) (ref 120)
2800 - 3850 SGDTemporary
IT Consultancy & Services Pte Ltd
Systems Executive Intelligent Platforms
- Responsible to provide operational support to system infrastructure, support to the clients and resolution of technical issues.
- Provide Production Support & technical support to customer
- Identify and escalate priority issues as per Client specifications, Process client Service Request, Redirect problems to appropriate resource
- Provide support on documentation including procedural documentation
- Provide troubleshooting and technical support via phone, web based tools and email
- Advise customers regarding the product's proper use and address specific user issues
- Act as a liaison between customers and Tier 2 support regarding problem escalation
- Provide client support and technical issue resolution via E-Mail and phone
- Perform mailbox migrations between Exchange systems as well as from other vendors to Exchange for customers in accordance to procedure, to ensure seamless transitions
- Perform health checks and monitor availability and functionality of the systems
- Provide operational support to system infrastructures
Requirements:
- Diploma/ Degree in Computer Science or related disciplines
- Typically 0-2 years of experience/familiar with and troubleshooting the following technologies
- Redhat Linux, VMWare, Google Apps, Internet Mail routing protocol
- SMTP, DNS, OWA, and Message Transport / Mail Routing
- Willing to work on 12hour shift schedule and 24 x 7 standby
Interested applicants, please send your updated resume MS Word to View email address on mycareersfuture.gov.sg.
Please Indicate Job Code “120-Executive” on the email subject
We regret that only shortlisted candidates will be notified.
John Bryan (Reg No. R1106648)
IT Consultancy & Services Pte Ltd
EA No: 92C5311
Please visit to learn more information about ITC
Vacancy posted 9 days ago
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