(Contract) Call Centre Admin (email/phone call)
3200 - 3800 SGDPERSOL SINGAPORE PTE. LTD.
- Location: near to MRT Eunos
- Working Hours: Mon to Fri, 9am to 6pm
- Contract Duration: 12 Months
- Completion Bonus : 1 Months
Job Purpose
You will attend to phone/email enquiries from our customers , effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.
The Job
Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
Ensure effective and timely follow-up as promised to customers.
Alert management of issues and concerns that require escalation for complete resolution.
Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
Work closely with stakeholders on the service request requirements.
Deliver service requests within stipulated service standards.
Undertake projects or other responsibilities as assigned.
Requirements
- Min ’A’ Levels or Diploma holder
- Good interpersonal and communication skills
Interested candidate please click "APPLY" to begin your job search journey and submit your CV. We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd ("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations.
For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at View email address on mycareersfuture.gov.sg
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)
2000 - 4000 SGD
...Job Summary Perform inbound and outbound calls to schedule outpatient appointments and surgeries, manage patient enquiries and complaints... ...standard operating procedures Follow up on patient calls and emails to ensure issues are addressed Perform other duties as...2800 SGD
...Responsibilities Respond promptly to customer enquiries via email and phone calls. Provide accurate information and resolve customer issues... ..., Diploma, or equivalent. Prior customer service or call centre experience is an advantage. Good verbal and written communication...2500 - 3000 SGD
...Reply to all emails sent by prospective patients to the company’s general enquiry email addresses in a professional, courteous and timely manner. Call or text message prospective patients where a phone number has been provided to make appointments and follow up with an...2000 - 3000 SGD
...Main Duties and Responsibilities As a Call Centre Executive at Mandai Rainforest Resort, you will be the voice of the property—creating... ...first impressions and delivering warm, attentive service over the phone. Your role is pivotal in ensuring that every guest interaction...2300 - 2800 SGD
...Job Details:- Contract Duration: renew every 4 months Salary: 15/hr - 16/hr Monday to Friday, 8:30 am to 5:30 pm (1 hour unpaid... .... Comfortable in following up with existing sales leads via phone call with the intention of making appointments for prospective students...- *Contract Call Centre Officer #HYNA**Job Description* Provide professional telephone support by handling customer enquiries and appointment scheduling... ...resume. Only shortlisted candidates will be contacted. ***email_hidden*** Ashley Loo Yan Ni | R2095115 | EA License Number:...
2200 - 3300 SGD
...Responsibilities Responsible for incoming and outgoing calls, assigned emails and other forms of communication Record communications and appointment... ...written communication skills Relevant experience in call centre, healthcare or customer service industry will be advantageous...3500 - 4500 SGD
...enable tools to support clients and projects Job Requirements: At least 3 years’ experience in customer service related field or call centre environment. Candidate with ACTA/ACLP will be an added advantage. Demonstrate clear and effective communication, both written...8000 - 10000 SGD
...Call Centre Manager/ IT Support Manager The successful incumbent will be handling application support for our clients as well as... ...Responsibilities: Provide Level 1 and Level 2 ticketing support via email and phone. Managed external clients support on application related...2700 - 3400 SGD
Job Responsibilities Serve as the primary point of contact for patients, external partners, and internal operations. Manage patient flow efficiently, including scheduling appointments and handling walk-in inquiries. Provide excellent customer service, addressing inquiries...3000 - 4500 SGD
...Main Duties and Responsibilities As the Call Centre Supervisor at Mandai Rainforest Resort, you will oversee the daily operations of the call centre team, ensuring all guest interactions reflect the highest standards of hospitality and personalized service. This role...2500 - 2800 SGD
...Responsibilities Manage ambulance bookings by scheduling and dispatching resources accurately to ensure timely deployment Handle customer calls and inquiries professionally to provide clear and accurate information about services Coordinate with operations staff to confirm...2000 - 2500 SGD
...understanding of our services. Job Summary We’re looking for a Call Centre Representative to manage a high volume of inbound and outbound... ...Perform daily administrative duties, including responding to emails, SMS messages and online enquiries. Assist with other operational...2000 - 3500 SGD
...Outbound Call Associate • Proactive contact and engage customers to gather critical... ...prompt follow-up to customers over the phone and/or email • Listen to customers’ needs, probe to... ...to 2 years of working experience in call centre environment and/or service related industry...2600 - 2900 SGD
...About the Role We are looking for a customer-focused and composed Call Centre Executive to join a fast-paced contact centre team. You will be the first point of contact for customers reaching out via phone — handling enquiries, troubleshooting issues, and delivering timely...3500 - 4000 SGD
...understanding and meeting their expectations Handle and process calls and emails from guests, and ensure that bookings and requests are... ...applications Relevant customer service experience in call centre or hotel environment. Prior experience in Opera system is an advantage...2500 - 2800 SGD
...Job Responsibilities On the job training provided Attend to inbound calls most of the time Require to do outbound calls when needed Other ad hoc duties assigned Jessica Nguyen Huynh Thanh Truc CEI Reg. No. R23113787 EA License No. 99C4599 We regret...2600 - 3000 SGD
...maintain accurate records in a fast-paced office environment. Responsibilities Answer and manage incoming and outgoing customer calls to resolve inquiries and provide information promptly Enter and update customer data accurately in internal systems to maintain reliable...2800 - 4000 SGD
...to hire a customer service officer to join their contact center. • Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner. • Ability to understand customers' needs...1800 - 3200 SGD
...assistance. This role is ideal for someone who thrives in a fast-paced call centre environment, enjoys helping others, and is confident handling... ...Handle high-volume enquiries and appointment requests via phone, email, and live chat . Provide timely, accurate, and...2300 - 2800 SGD
...interpersonal and hearing skills Ability to work well in a team and independently Previous experience in a customer service or call centre role is preferred A positive attitude and a willingness to go the extra mile for our customers Willingness to work shifts...3000 - 4500 SGD
...We are seeking a resilient, adaptable, and customer-focused Call Centre Agents to join our dynamic 24/7 customer support team. In this... ...channel queues: Handle high volumes of inbound and outbound calls, emails, and live chats professionally across various time zones....2500 - 2800 SGD
...through provided training Salary: Up to $3,000 basic monthly salary + attractive monthly incentives based on performance Location: Near MRT station Interested candidates are welcome to email resume to ****@*****.*** and CC to ****@*****.***2400 - 2900 SGD
...JOB PURPOSE The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational... ...0am (3 - 4 working days/week) ~1 year Contract Role, renewable contract with progression... ...and provide assistance through both email and phone calls with informative and helpful...2000 - 2800 SGD
...You’ll Do Handle customer enquiries via phone and digital channels. Provide accurate... .... (Training provided) Customer service/call centre experience is an added advantage.... ...Reina Patricia Johan Outsourcing Team email to: ****@*****.*** EA License...1845 - 2180 SGD
...Salary up to $2180/month (inclusive of allowance and incentives) before OT calculation! Job Description Answer incoming calls from customers to take orders No selling of products, No cold call Answer inquiries and questions, handle complaints Provide information...2000 - 2300 SGD
...Responsibilities: Handle inbound and outbound calls related to stakeholder matters, visit bookings, policies, procedures and general... ...qualification or equivalent Minimum1 year experience in a call centre setting is advantageous Proficient in relevant computer applications...3000 - 3500 SGD
...Purpose of job: In this role as a Call Centre Agent, you will assist the Call Centre Manager and Team Leads to achieve the desired service... ...Handle and respond promptly to incoming customers’ enquiries (phone and live chat). Deliver a high-quality service experience to...5000 - 6000 SGD
...About the Role We are seeking an experienced CRM & Email Marketing Specialist to lead a strategic review and optimization of our email... ...independently. Additional Information Duration: 6-Month contract (Renewable/Extendable) Location: Haw Par Villa MRT Your Safety...2300 - 3500 SGD
...Customers Service & Call Centre Representative: De Beaute, a high-end Aesthetic Beauty, slimming, TCM, certified Category One Wellness &... ...positive and professional attitude, including handling incoming calls, emails and online chats promptly and professionally. Retaining...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to (Contract) Call Centre Admin (email/phone call). Be the first to apply!
