(Contract) Call Centre Admin (email/phone call)
3200 - 3800 SGDPERSOL SINGAPORE PTE. LTD.
- Location: near to MRT Eunos
- Working Hours: Mon to Fri, 9am to 6pm
- Contract Duration: 12 Months
- Completion Bonus : 1 Months
Job Purpose
You will attend to phone/email enquiries from our customers , effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.
The Job
Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
Ensure effective and timely follow-up as promised to customers.
Alert management of issues and concerns that require escalation for complete resolution.
Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
Work closely with stakeholders on the service request requirements.
Deliver service requests within stipulated service standards.
Undertake projects or other responsibilities as assigned.
Requirements
- Min ’A’ Levels or Diploma holder
- Good interpersonal and communication skills
Interested candidate please click "APPLY" to begin your job search journey and submit your CV. We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd ("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations.
For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at View email address on mycareersfuture.gov.sg
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)
1800 - 3000 SGD
-Handle high volume of incoming calls (enquiries) -admin work All Interested candidates are invited to email your resume in MS Word format to: ****@*****.*** Please include your full working experience, education background, notice period,...2000 - 4000 SGD
...Job Summary Perform inbound and outbound calls to schedule outpatient appointments and surgeries, manage patient enquiries and complaints... ...standard operating procedures Follow up on patient calls and emails to ensure issues are addressed Perform other duties as...2760 - 3000 SGD
Job Responsibilities: Answering incoming carpark's intercom and general hotline pertaining to customer's inquiry Identify and escalate any carpark issue. Provide information to customers for any carparks enquiries like pricing, availability etc Research, identify...2400 - 2600 SGD
...Ang Mo Kio Mon to Fri, Office Hours 1 Year Contract, Renewable Basic Salary + Performance Incentives To deliver personalized... ...customers’ feedback or complaints in a timely manner. To handle calls within the First Call Resolution and only to escalate complex cases...2500 - 2800 SGD
...Role: Servicedesk Engineer /Call Centre(12hrs Shift job) Location: Depot Road Job Description: The 1st Level Remote Support... ... Provide First Call Resolution (FCR) technical support via phone and email Ensure calls are answered and emails are responded in a timely...4000 - 4800 SGD
...discipline Preferably with 3 to 5 years of relevant experiences Preferably with some supervisory experiences Interested candidates please send in your resume to: Topaz Liang Huimin (CEI No. R1104500), email to: ****@*****.*** EA License No:99C4599...3000 - 3500 SGD
• Manage customer interactions across phone,email, and other customer contact channels. • Process bookings and provide accurateinformation on products, services, shipment status, transit times, customsrequirements, and pricing. • Deliver professional and empathetic service...2500 - 3000 SGD
...Reply to all emails sent by prospective patients to the company’s general enquiry email addresses in a professional, courteous and timely manner. Call or text message prospective patients where a phone number has been provided to make appointments and follow up with an...2600 - 2900 SGD
...About the Role We are looking for a customer-focused and composed Call Centre Executive to join a fast-paced contact centre team. You will be the first point of contact for customers reaching out via phone — handling enquiries, troubleshooting issues, and delivering timely...2100 - 3000 SGD
...and are in full compliance with the tough and rigorous regimentation of the regulators. Job Summary Handle inbound and outbound calls to recover overdue accounts for clients from the banking sectors, telecom support service providers, healthcare, and commercial portfolios...2000 - 3000 SGD
...Job Responsibilities: · Making outbound calls to follow up on payment related to hospital bills · Receivables management · General customer service duties · Handle patient enquiries, provide billing information to patients · Sending statement of accounts...3500 - 4800 SGD
Greenwich (Company transport provided at Serangoon, Kovan, Woodlands) 8:30am to 6:15pm (Monday to Friday) Weekly rotate 10:30am to 8:15pm 830am to 6pm 230pm to 12mn • Support the execution of daily channel operations, ensuring smooth handling of inquiries, escalations...3200 - 3300 SGD
...exceptional and personalized service across phone, email, chat and social media channels. You will... ...: Handle inbound and outbound calls, emails, chats and social media enquiries... ...client servicing, retail, hospitality or call centre environments. Excellent spoken and...- ...Responsibilities Respond promptly to customer enquiries via email and phone calls. Provide accurate information and resolve customer issues... ..., Diploma, or equivalent. Prior customer service or call centre experience is an advantage. Good verbal and written communication...
2500 - 2800 SGD
...Recruit Express headcount. What You’ll Do Assist customers via phone & digital channels Answer enquiries and provide accurate... ...in your resume to: Reina Patricia Johan Outsourcing Team email to: ****@*****.*** EA License No: 99C4599 Recruit...2000 - 3500 SGD
...Outbound Call Associate • Proactive contact and engage customers to gather critical... ...prompt follow-up to customers over the phone and/or email • Listen to customers’ needs, probe to... ...to 2 years of working experience in call centre environment and/or service related industry...3500 - 4400 SGD
*Contract Call Centre Officer #HYNA* *Job Description* Provide professional telephone support by handling customer enquiries and appointment scheduling. *Responsibilities* Handle inbound and outbound calls Schedule appointments Respond to customer enquiries Update...2500 SGD
...To manage feedback received on alleged TCASA offences via specific hotlines and email addresses Shall respond to the feedback and assign enforcement teams for follow up. On social media platforms and keywords provided by the Authority. Compile reports for review when...1700 SGD
...Contract / Employment Type: 3 Months Contract, Renewable Salary:... ...Handle inbound and outbound calls Follow up with customers on... ...handling customer enquiries over the phone All qualified applicants, please... ...resume to: Whatsapp: Email : ****@*****.***...2500 - 2900 SGD
...Job Description & Requirements: Respond to incidents, requests, enquiries, and alerts via Call, Email, Web Chat, EUP, IVR, and monitoring consoles. Provide Level 1 troubleshooting for Workplace, Server, Network, Microsoft 365, Secure Access Service Edge (SASE), and Point...4000 - 4800 SGD
...administrative support. Assist with preparing operational reports and metrics for internal reviews. Interested applicants may email resume to ****@*****.*** Chooi Kelly (CEI Registration No: R25136207) Recruit Express Pte Ltd (EA: 99C4599)...2000 - 2600 SGD
...CALL CENTRE OFFICER | 1-YEAR CONTRACT | GOV Location: Havelock Salary: $2,600/month Contract: 1 Year Working Hours: Monday – Friday | 8.30am – 6.00pm Key Responsibilities • Handle incoming calls and enquiries professionally • Provide accurate...3700 - 4700 SGD
...operational challenges. • Assist in preparing reports and metrics for internal reviews and meetings. Interested candidates, please email your resume to ****@*****.*** Anna See Sing Yee CEI Reg R25157535 Recruit Express Pte Ltd EA License No: 99C...2500 - 2600 SGD
...Job Description: Manage calls by other government agencies and provide correct advice... ...offences by member of public via call and email. Case reporting to Duty Manager for the... ...Requirements: Minimum 1 year of call centre/customer service experience. Minimum Nitec...2500 - 3500 SGD
...: ~ O level and above ~1-4 years of relevant experiences in Call Centre or Telesales environment ~ Possess good communication and interpersonal... ...data for AI-enabled recruitment activities and AI development activities, please email us at ****@*****.***....4500 - 6000 SGD
...customer touchpoints. You will manage incoming communications through calls, emails, social media and correspondence, handle complex customer... ...discipline with 5–7 years of relevant experience in a Contact Centre / Customer Service environment Prior experience in banking,...2800 - 4000 SGD
...to hire a customer service officer to join their contact center. • Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner. • Ability to understand customers' needs...1845 - 2180 SGD
...Salary up to $2180/month (inclusive of allowance and incentives) before OT calculation! Job Description Answer incoming calls from customers to take orders No selling of products, No cold call Answer inquiries and questions, handle complaints Provide information...2200 - 3300 SGD
...Responsibilities Responsible for incoming and outgoing calls, assigned emails and other forms of communication Record communications and appointment... ...written communication skills Relevant experience in call centre, healthcare or customer service industry will be advantageous...1800 - 3200 SGD
...assistance. This role is ideal for someone who thrives in a fast-paced call centre environment, enjoys helping others, and is confident handling... ...Handle high-volume enquiries and appointment requests via phone, email, and live chat . Provide timely, accurate, and...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to (Contract) Call Centre Admin (email/phone call). Be the first to apply!
