Sales Operations Admin
2500 SGDTHINKING CUP LEARNING ASIA PTE. LTD.
Join the Chess at Three Singapore Team!
Chess at Three is New York City’s premier chess club for kids , and we proudly launched in Singapore in August 2023 . Our mission is simple yet powerful — to teach children aged 3 to 12 the timeless game of chess through fun stories, interactive games, and imaginative play . By turning complex chess concepts into engaging adventures, we help children learn, grow, and fall in love with chess in no time!
We are looking for a passionate, energetic, and organized individual to join our growing team at Chess at Three Singapore. This role is perfect for someone who loves working with families and children, thrives in a dynamic environment, and takes pride in creating seamless experiences for customers and tutors alike.
Key Responsibilities
Customer Experience & Sales Operations
- Serve as the first point of contact for customer enquiries v ia WhatsApp, calls, and walk-ins
- Support parents with class sign-ups, onboarding, billing, rescheduling , and other administrative needs
- Build lasting relationships with customers to ensure satisfaction and retention
Centre Operations
- Support the daily operations of our Centres — ensuring a welcoming, organized, and tidy environment
Manage inventory, supplies, and logistics to keep the Centres running smoothly - Manage inventory, supplies and logistics for holiday camps, workshops, and special events
- Manage maintenance and upkeep of our Centres as necessary
Tutor Operations
- Support coordination of our team of tutors on scheduling, staffing, and training sessions , track and confirm hours worked for payroll
- Ensure all tutor-related administrative processes run efficiently
Who You Are
- Friendly, proactive, and enjoys working with children and families
- Excellent communication and organizational skills
- Comfortable multitasking in a fast-paced, team-oriented environment
- Prior experience in education, customer service, or operations is a plus
Details
- Working Hours: Monday, Tuesday, Friday, Saturday, Sunday — 9:00 AM to 6:30 PM
- Location: United Square , Singapore, with flexibility for posting to Katong V or Bukit Timah Plaza as per team requirements
Join our small, passionate team and play a central role in bringing the joy of chess to children across Singapore!
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