IT Support & Service Administrator
Full-time
Flintex Consulting Pte Ltd
Objectives of this position:
As a key member of the IT Service & Support team, the IT Support & Service Administrator ensures seamless daily IT operations by serving as the primary point of contact for all end user enquiries. This role is responsible for troubleshooting and resolving hardware, software amongst IT assets/ vendors management to maintain a stable environment with minimal downtime.
What will you do?
• Act as the first point of contact for all user support related queries at the Service Desk
• Responsible for taking internal and external calls regarding IT incidents or service requests, as well as resolving and escalating user requests for Google Workspace
• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request via ticket management system
• Support new joiners by preparing the required IT hardware/ software packages and access credentials
• Conduct weekly checks on meeting room AV equipment.
• Support with user communications regarding system updates, scheduled maintenance or new rollouts
• Collaborate with cross-functional teams/ global IT on issues and system integration
• Manage full inventory lifecycles for hardware and software and perform regular asset tracking and store room organization
• Manage vendors for hardware maintenance, repairs, quote requests and warranty claims
• Regularly compile and present statistical reports on ticket volumes, resolution times and recurring incidents
What will you need?
• At least 2 years of experience in IT Service Desk, System Support or Service Administration
• Technical skills: Google Workspace, Windows/ MacOS/ iOS troubleshooting, networking basics and AV room setups
• Familiarity with ITIL framework/ IT Service Management is a bonus
• Soft skills: Strong communication, time management and customer service skills
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the IT Support & Service Administrator in Central, Singapore Country vacancy
- ...JD for System Administrator (6 Months Contract) The main purpose of the role is to support the system administration part to carry out day... ...reports into the Local SHE IT manager and Global ITS workplace... ...1/L2 support for handling all service request and Incidents raised in...
- ...Responsibilities: Provide administrative support to the office and various departments. Handle incoming calls, emails, and other correspondences... ...us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us....
- ...Responsibilities: Provide administrative support to the service team in the HVAC industry. Coordinate and schedule service appointments with customers. Receive and process service requests and inquiries from customers. Prepare and maintain service documentation...
- ...Responsibilities: Provide sales support and coordination for the automotive sales... ...campaigns and promotions. Provide administrative assistance to the sales team as needed.... ...experience in sales support or customer service role, preferably in the automotive industry...
- ...infrastructure issue resolution Support facility maintenance... ...incidents and anomalies IT Operations Monitor IT systems... ...basic troubleshooting and system administration tasks Support backup operations... ...procedures Process service requests and support incident...
- ...enhance Microsoft 365 solutions to support business and operational needs... ...reliable and high-performing services. Maintain and support... ...operational checks. Coordinate IT hardware deployment,... ...Practical knowledge of Microsoft 365 administration, Microsoft Intune, Microsoft Defender...
- ...Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets... ...routine maintenance, monitoring and administration on IT systems, hardware, network, and... ...support organisations to ensure their service meets company business requirements e...
- ...Job Summary Responsible for supporting the day-to-day administration and coordination of building and facilities operations, including preventive... ...risk assessments, permits, purchase orders, job sheets and service reports. • Maintain updated records of building plans,...
- ...Objectives of this position: This role is a part of the IT internal Application Support team with the task of supporting the internal ERP... ...from the users regarding Application related incidents or service requests • Ensure proper documentation, notification, escalation...
- ...meet designated deadlines, and handled administrative paperwork. • Assisted the Outdoor Sales... ...including operations, finance, and customer service. • Collaborated with international... ...assigned by the Manager, including providing support to Inside Sales team members or...
- ...Job Summary Warehouse Support is responsible for receiving, storing, and distributing finished goods and raw materials. This role... ...assist in conducting periodic physical inventory counts. 8. Administration: a. To ensure proper documents have been received and...
- ...Arrange preventive maintenance, breakdown support, contractor visits, and minor workplace... ...completion. Administer facilities service requests by coordinating vendors or technicians... ..., and equipment tracking. Provide administrative coordination for WSH, ISO, audit,...
- ...and performance improvement plans. Support the performance management process, including... ...programs. Handle general administrative tasks, including office supplies procurement... ...your personal information for purpose in connection with the services provided by us....
- ...This role is responsible for managing and growing a portfolio of IT vertical accounts on the commercial side, covering relationships,... ...growth opportunities through new lanes, geographies, and value-added services (e.g., IOR/EOR, ITAD). • Maintain strong margin discipline by...
- ...Responsibilities: Provide sales support and administration for the SAP system. Assist sales team... ...Diploma or degree in Business, IT, or related field. Prior experience... ...Knowledge of sales processes and customer service principles. Interested candidates...
- ...Responsibilities: Provide secretarial and administrative support to the office. Manage and maintain executives' calendars, schedules... ...us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us....
- ...Processing (JOP). • Schedule and prioritize service request from customers. • Liaise and... ...service planning and communication. • Support customer audits, inspections and provide... .... Or - Diploma Holder in Business Administration with 1-2 years of related working experience...
- ...Responsibilities • Provide technical support for computers, networks (LAN/WiFi), and business... ...professionally. • Troubleshoot and fix IT problems. • Maintain and monitor IT... .... • Manage external IT providers (e.g., service desk). • Answer tech-related questions and...
- # Compile and upkeep accounting records, payment files and supporting finance documentation. # Execute supplier invoices, staff claims... ...operations, covering facilities, supplies, equipment, access administration and vendor relationships. # Book flights, accommodation, ground...
- ...Responsibilities: Assist in the coordination and administration of training programs and initiatives.... ...reports. Provide administrative support for training activities, such as... ...your personal information for purpose in connection with the services provided by us....
- ...Responsibilities: Provide technical support to customers regarding various technical issues. Serve as the first point of contact... ...~ Ability to provide technical support and excellent customer service skills. Interested candidates who wish to apply for the...
- ...At TechBiz Global, we provide recruitment services to top clients from our portfolio. We are currently looking for a Technical Support Representative to join one of our client’s teams in Singapore. Our client is a global payment technology company that helps online businesses...
- ...information, please visit About the Team Customer & Product Support (C&PS) sits at the intersection of sales, customer success and R&D... ...curious engineer with 2 - 4 years in technical support, IT operations, cloud operations or a related field. A clear communicator...
- ...urgency. • Experience in the Freight Forwarding industry, including Freight Bill Audit and Payment (FAP) processes. • Prior customer service experience will be a plus • Able to perform effectively both independently and as part of a collaborative team environment. •...
- ...Summary This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction... ...Supervisor’s Instruction · Perform stock take · Provide support and guide new colleagues · Attend trainings Requirements...
- ...Develop and implement sales strategies to drive revenue growth in the IT and security industry. Manage and lead a team of network... ...to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us....
- ...Responsibilities: Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment... ...Ensure customer satisfaction and provide excellent customer service. Requirements Bachelor's degree in Mechanical Engineering...
- ...? Then come in and join our global team as Senior/ Customer Service Engineer to be involved in delivering and managing healthcare projects... ...Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a...
- ...regulations and compliance requirements. Assist in other HR administrative tasks as required. Requirements Diploma or degree... ...to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us....
- ...business continuity exercises. Provide support for all large-scale activities like system... ...to seek approval and secure funds for Service Delivery Operations. Requirements... ...environments or supporting complicated health IT solutions are preferred Relevant Project...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Support & Service Administrator. Be the first to apply!
