Custom Program Manager
12000 - 15000 SGDFull-time
MTS Global Pte Ltd
Custom Program Manager
Location: Singapore
Salary: SGD 12,000–15,000 per month, depending on experience
Job Summary
We are seeking an accomplished Senior Infrastructure Project Manager to lead the end-to-end delivery of large and complex enterprise infrastructure projects.
The successful candidate should have a strong background managing network, data-centre, cloud and cybersecurity workstreams within a systems integrator, telecommunications provider or global technology environment. This is a senior client-facing role requiring strong project governance, commercial management and executive stakeholder engagement.
This is a project leadership position. Candidates are not expected to perform hands-on network configuration but must possess sufficient technical understanding to lead infrastructure teams, challenge delivery risks and communicate effectively with technical stakeholders.
Key Responsibilities
- Lead the complete project lifecycle, from initiation and planning through implementation, transition and closure.
- Manage large-scale infrastructure projects involving enterprise networks, data centres, cloud platforms, cybersecurity and related technologies.
- Develop and maintain the overall project plan, work breakdown structure, milestones, dependencies and critical paths.
- Coordinate infrastructure architects, technical leads, track project managers, engineers, vendors and business stakeholders.
- Manage project scope, schedule, budget, resources, quality and customer expectations.
- Track project financials, including budgets, forecasts, procurement, vendor costs and commercial performance.
- Maintain comprehensive risk, issue, action and dependency registers, ensuring appropriate mitigation and escalation.
- Lead project governance meetings and provide clear progress reports to senior management, steering committees and executive stakeholders.
- Manage external vendors, technology partners and service providers to ensure contractual and delivery commitments are achieved.
- Ensure that delivered solutions comply with technical, security, quality and governance requirements.
- Coordinate testing, implementation, migration, cutover and operational readiness activities.
- Oversee the transition and handover of completed services to operations and support teams.
- Manage project changes, escalations and competing stakeholder priorities in complex customer environments.
- Build strong working relationships with customers and serve as the primary point of accountability throughout project delivery.
Required Experience
- At least 12 years of overall experience in information technology, with a minimum of 8 years in infrastructure project or programme management.
- Proven experience delivering large, complex and multi-million-dollar IT infrastructure projects.
- Strong project exposure across two or more of the following areas: Enterprise networking, Data-centre infrastructure, Cloud infrastructure, Cybersecurity Infrastructure, migration or transformation
- Experience coordinating multiple technical workstreams and cross-functional delivery teams.
- Strong understanding of network and infrastructure project lifecycles, including design, build, testing, migration, deployment and operational handover.
- Demonstrated experience in project financial management, procurement and vendor management.
- Strong governance experience, including executive reporting, steering committee engagement and senior stakeholder management.
- Excellent communication, presentation, negotiation and problem-solving skills.
- Ability to manage complex dependencies, tight deadlines and high-profile customer escalations.
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering or a related discipline.
- PMP, PRINCE2 or an equivalent recognised project management certification is strongly preferred.
Preferred Background
Candidates from the following environments would be particularly relevant:
- Global networking or technology vendors
- Systems integrators and managed service providers
- Telecommunications companies
- Enterprise infrastructure consulting organisations
- Large government or regulated-enterprise transformation programmes
Experience managing Cisco-based infrastructure projects or working within the Cisco partner ecosystem would be a strong advantage.
Ideal Candidate
The ideal candidate is a confident and structured infrastructure delivery leader who can manage both the technical and commercial dimensions of a project. The person should be comfortable engaging executive stakeholders while also working closely with architects, engineers, operations teams and external vendors to achieve successful project outcomes.
Vacancy posted 5 days ago
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