Store Manager
3150 - 4000 SGDASEANET MANPOWER CONSULTING PTE. LTD.
Our client, a leading chain stores, is looking for a Store Manager to join their dynamic team. If you have a strong background in retail, keen attention to detail, proactive mindset. We encourage you to apply.
RESPONSIBILITIES
· Operate and run a chain of convenience stores.
· Manage a retail team.
· Sales, profit focused.
· Customer oriented.
· Compliant with all store policies and SOPs.
Customer Service and Personal Attributes
· Employ a positive approach to customer service, including politeness, promptness and identification of internal / external customer requirements and taking remedial action.
· Understand customer requirements and deal with them promptly.
· Deal with incidents involving customers appropriately and according to company policy.
· Maintain all company procedures for customers’ enquiries, complaints and other incidents promptly.
· Give accurate information appropriately to customers.
· Maintain compliance with contingency plans, emergency procedures, and appropriate health and safety regulations.
· Provide appropriate information and assistance to enquiries.
· Deal with unexpected situations appropriately.
· Maintain required personal deportment standard (posture, behaviour, bearing etc).
· Maintain required discipline standard (punctuality, self-restrain, compliance to orders and regulations etc).
· Maintain required hygiene standard (personal grooming, uniform, cleanliness etc).
· Maintain required standard of honesty and integrity.
· Maintain required punctuality, rostering, standard of commitment and sense of responsibility.
· Able to perform sales via POS modes
· Able to perform various sales categories and various modes of payments.
· Comply with legal requirements, such as Expiry, Legal Age, Food safety, Sales time-limit requirements, etc.
· Able to do promotion, up-sell, price checks and labelling.
· Able to do housekeeping and ensure high standards of store upkeep.
Logs operations, Inventory management and Storage
· Technology relating to Logs Operations, eg. PDA, PC, Logistics tracking system, Retail POS operation.
· Whole range of logs operations and supply chain related to retail business.
· Liaison with warehouse and suppliers.
· Online business and logs operations.
· Able to perform various forms of analysis – sales, inventory, ordering patterns, damage, wastage, losses, turn-over, etc.
· Able to perform physical receiving functions including storage, re-stacking, proper physical inspection against documentation/ correct quantity, expiry checks.
· Able to perform system receiving functions from various suppliers using diff modes.
· Able to perform packing functions including completion and/or updating of necessary paperwork and system requirements.
· Able to perform spot checks and to support stock-takes and to ensure inventory accuracy.
· Comply with all relevant health, safety and company regulatory rules and standards.
· Correct and appropriate use of Material Handling Equipment (MHE) and tools.
· Adequately apply store FIFO and other principles.
Ordering, Expiry & Inventory Management
· Able to analysis stock requirements and holding.
· Able to adequately support / perform various modes of ordering.
· Obtain information about products/materials to be procured by speaking with suppliers, making phone calls and reading brochures and trade publications.
· Obtain relevant information on regulations and standards and comply with all aspects relating to goods receipt, checking process of the Company.
· Search system and ordering databases to find quantities in stock, SKUs /parts numbers.
· Ability to communicate inventory management policies and procedures.
· Monitor inventory levels and inventory movement using manual or computerised inventory systems.
· Able to review inventory reports (quantity, type and pricing and stock on hand).
· Able to understand and process ordering.
· Comply with all relevant SOPS, health and safety standards.
· Strong understanding of company procedures.
REQUIREMENT
· Diploma, preferably in Business Studies, Hospitality, Logistics, Retail or Technical Studies.
· Strong in customer service.
· Strong confident leadership & Team builder
· With soft skills experience, including proficiency in Word & Excel
· Business oriented and self motivated to excel.
· Able to train and supervise new staff.
· Willing to work long hours and manage multiple stores across Singapore, work shift.
· Mandatory - willing to do night shifts
Chua Mui Khim
( EA Registration Number : R22104766)
ASEANet Manpower Consulting Pte Ltd
(Co Reg : 202141565E / EA License: 21C0866)
We regret to inform that only shortlisted candidates will be notified
3500 - 5500 SGD
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