Desktop Engineer - Shift Based
2800 - 3500 SGDFull-time
Itcan
Primary Purpose
The Desktop Support Engineer serves as the first pointof contact for end users requiring IT assistance. The role is responsible forproviding timely and effective desktop support services, resolvinghardware/software issues, and ensuring compliance with IT operational standardsand service level agreements (SLAs).
The engineer will support daily IT operations acrossmultiple locations and participate in rotational shift coverage to supportbusiness operational requirements.
Key Responsibilities
- Provide onsite and remote desktop support services to end users
- Receive, prioritize, troubleshoot, document, and resolve end-user incidents and service requests within agreed SLA timelines
- Escalate unresolved incidents to appropriate resolver groups or third-party vendors where necessary
- Perform desktop/laptop imaging and re-imaging activities
- Support device deployment, replacement, and technology refresh exercises
- Conduct asset inventory verification and asset management activities
- Update and maintain accurate incident and service request records within the ticketing system
- Create, update, and maintain work instructions, operational procedures, and technical documentation
- Ensure compliance with IT policies, security standards, and operational procedures
- Provide support for Microsoft Windows and Microsoft Office 365 related issues
- Support users across different customer sites and locations as required
- Participate in operational standby, shift rotations, and extended support coverage when required
Requirements
Education & Experience
- Minimum ITE or Diploma qualification in Information Technology, Computer Engineering, or related discipline
- Minimum 1 year of experience in desktop support or IT helpdesk environment
- Minimum 1 year of hands-on experience supporting:
- Microsoft Windows 10/11
- Microsoft Office 365
Technical Skills
- Demonstrated knowledge in supporting desktops, laptops, printers, and related peripherals
- Familiarity with ticketing systems and ITSM processes is preferred
- Experience performing remote support using remote access tools will be advantageous
- Knowledge of basic networking and troubleshooting concepts is preferred
Communication & Soft Skills
- Clear spoken and written English communication skills
- Good interpersonal and customer service skills
- Strong coordination and organizational abilities
- Ability to prioritize tasks effectively and work with urgency in a fast-paced environment
- Ability to communicate effectively with team members, management, and end users
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Desktop Engineer - Shift Based in Singapore vacancy
2500 - 3500 SGD
Job Description & Requirements Provide support and training to end-users on the use of computers and peripheral devices. Provide end-user training and administrative support to Google G Suite (Gmail, Google Drive, Calendar, Forms etc) Attended to daily IT support issues...2500 - 3750 SGD
...We are looking for a hands-on IT Support Engineer to provide onsite technical support for end... ...Windows, macOS, and Linux laptops and desktops Diagnose and resolve issues related to... ...supporting technical, engineering, or lab-based environments will be advantageous...2500 - 3200 SGD
Job Description & Requirements Job Summary Provide first-level technical support by resolving customer issues via phone and email, performing troubleshooting, escalating incidents appropriately, and maintaining clear communication until resolution. Responsibilities...3000 - 4500 SGD
...Job Overview We are looking for an experienced Senior Desktop Engineer to support and manage end-user computing environments in a structured... ...services Prepare technical documentation, SOPs, and knowledge base articles Support IT projects such as system upgrades, device...2300 - 2500 SGD
...Roles and Responsibilities • Perform Desktop Support services to users • This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations....1500 - 2500 SGD
...Responsibilities Job Responsibilities Provide L1/L2 desktop and technical support to end users. Install, configure, maintain... ...Degree in Information Technology, Computer Science, Computer Engineering , or a related discipline. ⭐ Preferred IT support certifications...2000 - 3000 SGD
...We are looking for motivated and customer-focused Level 1 Desktop and Network Engineer to provide technical support for our IT infrastructure. The... ...graduates are welcome to apply Other Information Rotational shift or after-hours support may be required Onsite support...2800 - 3500 SGD
...Provide Level 1 / Level 2 IT support via phone, email, chat, and ticketing systems. Diagnose and resolve issues related to desktops, laptops, printers, operating systems, applications, and network connectivity. Log, track, and update incidents and service requests in the ITSM...2800 - 3600 SGD
As an Ops Support Executive, End User Computing & Svc Desk, the broad area of your job responsibilities will cover the following: • Responsible for assigning, disposal, deploying, and managing IT assets • Perform asset management & update asset records. • Perform troubleshooting...2500 - 3200 SGD
Responsibilities: Maintenance of IT peripherals including backup & recovery Set-up, installation, re-installation or migration of IT peripherals Relocation of IT peripherals within premises Provide onsite support at client's premise, remote support by phone & email...4000 - 7000 SGD
...a weekly rotational basis amongst the team personnel. Duty Engineers on standby are to answer all incoming calls within 10 rings. In... ...and reconfiguration of Bank’s standard processor based desktops, notebooks, printers, iPads, scanners hardware components....2500 - 3000 SGD
...Job Description Summary The Desktop Engineer provides the IT/desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software...5500 - 8500 SGD
...We are seeking a highly skilled Application Engineer to lead the development, maintenance, and automation of our Virtual Desktop Infrastructure (VDI). The primary role of an Application... ...well-designed, testable, and efficient code based on the Product Backlog. 4. Operational...3000 - 3400 SGD
Provide technical support for Windows and macOS devices. Assist users with IT-related issues, including software installation, login issues, and connectivity problems. Troubleshoot hardware and software issues efficiently. Ensure software applications are properly ...3500 - 5500 SGD
...We are seeking a highly motivated and customer-focused Desktop Workplace Support Engineer to provide onsite and remote support for customer send point computing environments, including desktops, laptops, peripherals, and workplace technologies. The successful candidate will...- ...digital solutions that empower businesses and governments across the region. We are looking for a proactive and service-oriented Desktop Engineer cum Admin to join our IT team and ensure our internal technology environment operates efficiently, securely, and reliably. Responsibilities...
5000 - 7000 SGD
...We are seeking an experienced Desktop Engineering professional with 8-10 years of experience to lead enterprise endpoint engineering, support, and continuous improvement initiatives across the APAC region. The role will act as the escalation point for complex desktop-related...3000 - 3500 SGD
...Title: Senior Desktop Support Engineer 5 day work week : Monday to Friday Location : Changi Airport About the Role We are seeking a... ...Document technical solutions, maintain support knowledge bases, and improve IT processes. Provide guidance, training, and...3000 - 6000 SGD
...Required Qualifications Diploma or Bachelor's Degree in Information Technology, Computer Science, Engineering, or related discipline. Minimum 3–5 years of experience in desktop support, endpoint engineering, or workplace services. Strong knowledge of: Microsoft...4000 - 4500 SGD
...,remediation may be from incidents, penetration tests, vulnerability scans,internal/external audits and other assessments Desktop Support Engineer Responsibilities: (DSS) Responding to client support requests. Contacting clients to find out thenature of the problem....3000 - 4500 SGD
...Job Title: Helpdesk and Desktop Support Engineer What We Offer Salary Range: $3000/month - $4500/month Full family medical benefits will be provided Qualification : Certificate/Diploma In IT related Disciplines Experience : 3 Years and above Full/Contract...3000 - 3200 SGD
...About the role Desktop Engineer providing technical assistance and support related to deskside support, mobile device management, and video... ...contribute for team success Support timing: Normal Shifts: 0900 to 1800 (rotate shift with team member for 0800 to 1700...- ...Responsibilities Build and maintain cross-platform desktop applications using Electron. Design responsive and scalable UIs for... ...macOS and Windows environments. Requirements Proven software engineering experience and hands-on experience building production Electron...
4600 - 5000 SGD
...Summary of Job The Desktop Support Engineer provides first-line IT support in a fast-paced trading environment, ensuring reliable operations of end-user devices, trading systems, and workplace technology. The role supports day-to-day IT operations, including incident resolution...3000 - 6000 SGD
...Job Responsibilities: Responsible for the build/ imaging of desktop PCs and laptops. Responsible for the physical installation of hardware(monitors, PC, webcam etc), as well as the handover of laptops to users. Perform troubleshooting for client platform related problems...3000 - 3500 SGD
...and Microsoft 365-related issues . Troubleshoot and support desktops, laptops, printers, peripherals, and basic network connectivity... ...support records. Escalate complex technical issues to senior engineers or relevant support teams when required. Provide basic IT training...3000 - 5000 SGD
...Maintaining currency of controlled copy SOPs inthe shopfloor - Manage shift scheduling, track working hours,and calculate shift allowances... ...support weekends &public holidays with make-up off days Contract Duration: 12 months, subject to renewal based on performance....4500 - 6500 SGD
...technical guidance to Technicians and junior Engineers, developing their capabilities in... ...troubleshooting. Prioritise maintenance activities based on production requirements, equipment... ...automation system ~12 hours rotating shift Account Manager: Kerwin Tan Kai...4000 - 6000 SGD
...365, etc. Hands-on experience with Exchange Online, Teams, SharePoint, OneDrive, Entra ID (AzureAD), etc. **Need to perform 24x7 shift work including night shifts and weekends/Public holidays Interested candidates may apply to ****@*****.*** (Reg IDL R1103695) for...3000 - 4200 SGD
YTL PowerSeraya Pte. Limited, a wholly owned subsidiary of YTL Power International Berhad, is in the business of producing, wholesaling, trading and retailing of energy; with a primary focus on electricity. As an established player in Singapore's energy sector, it supplies ...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop Engineer - Shift Based. Be the first to apply!
