AV Remote Operator

Job Duties and Responsibilities

• Remotely monitor autonomous vehicle operations in real-time using specialized software, dashboards, and control interfaces
• Intervene remotely to assist vehicles in complex or unexpected scenarios
• Log incidents, anomalies, and performance metrics for continuous improvement
• Follow safety protocols and escalation procedures during emergencies or system failures
• Conduct system checks to ensure remote interfaces and monitoring tools are functioning correctly before and during operations
• Communicate effectively with field teams, support staff, and engineering teams to resolve operational issues and coordinate interventions
• Maintain detailed records of interventions, system alerts, and operator actions for audit and analysis purposes
• Perform any ad hoc duties assigned

Job Requirements (add rows where required)

• A valid Class 3 driving license
• Minimum 3 years of driving experience
• Minimum 1 year of experience in operating multiple software applications simultaneously in a fast-paced or mission-critical environment
• Strong multi-tasking, situational awareness, and decision-making abilities under pressure
• Excellent verbal and written communication skills.
• Tech-savvy with the ability to quickly learn and operate new systems and interfaces related to autonomous vehicle technology
• Prior experience in remote operations, dispatch, or control room environments is a plus
• Willing to work rotating shifts, including weekends and public holidays.