Customer Service Executive (Childcare) | Punggol - YZ11

Title: Customer Service Executive
Location: Punggol
Salary: $3000 - $3800 (Depends on experience)
Working days and timing: Mon - Fri, 9am - 6.30pm

Responsibility:

Operations

• Increase enrolment through engagement of customers.
• Handle and ensure smooth fee collection.
• Answer all calls in a courteous manner, route calls, take messages and provide information to customers.
• Greet all visitors and ensure that all security procedures are upheld.
• Prepare and submit reports.
• Ensure safety and health of children at all times.
• Maintain a good administrative system for the centre, ensure all data, records and reports are updated and compiled timely.
• Responsible for registration and maintaining the waiting list as well as assisting the in the daily operations of the Centre.

Administration

• Ensures the centre administration functions smoothly.
• Coordinate and distribute Centre correspondence.
• Maintain appearance of reception and office and common areas.
• Update and maintain centre files in an orderly manner in accordance with regulations guidelines.
• Coordinate and ensure office equipment is in working order.
• Liaise with suppliers to ensure timely delivery of goods and services.
• Handle claims for petty cash accounts.

Communications

• Interface with parents on enrolment matters, school fee collections and operation enquiries.

• Maintain positive relationships with parents, children and co-workers.

Personal Development

• Attend training workshops, conferences in order to maintain and improve professional competence.

Requirement:

• Childcare customer service/admin experiences

Interested applicants, WA your resume to View phone number on foundit.sg or email your resume to [HIDDEN TEXT].

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279