Average salary: SG$2,477 /monthly
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2580 - 2700 SGD
...As a Call Centre Agent, you’ll deliver exceptional guest experiences by handling hotel guest inquiries and room bookings through phone calls or emails promptly. A little taste of your day-to-day Every day is different, but you’ll mostly be: Addressing guest concerns...2500 - 3000 SGD
...public-facing hotline and provide timely assistance to users through calls, emails, and chatbot channels. The role requires strong... ...Requirements • Prior experience in customer service or contact centre environment is an advantage • Strong verbal and written communication...2100 - 3000 SGD
...Location: Aljunied Responsibilities : Handle inbound and outbound collection calls in a call centre environment Communicate and explain breakdown of amount payable to customers in detail Follow up on overdue accounts to ensure timely action is taken to achieve...3200 - 3500 SGD
...Handle inbound calls and enquiries related to healthcare benefits, eligibility, claims, and services. Assist members in navigating systems... ...cases, escalating issues when necessary. Follow contact centre procedures, service standards, and rotating shift schedules. Requirements...2300 - 2500 SGD
...concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest...2400 - 2900 SGD
...JOB PURPOSE The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily...2800 - 4000 SGD
...to hire a customer service officer to join their contact center. • Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner. • Ability to understand customers' needs...2500 - 3800 SGD
...Weekend) Attractive Basic + Shift Allowance Job Description: Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Ability to understand customers’...1800 - 2400 SGD
...Station (TE16) Description Manage all inbound and outbound calls in a timely and professional manner Attend alarm signals and fault... ...alarm/fault request and support purposes Candidate with Call Centre experience will have added advantage Training will be provided...2200 - 2800 SGD
...Roles & Responsibilities ~ Management of client accounts ~ Collection of over-due accounts via phone calls ~ Perform administrative duties, payment arrangements, prepare legal documents and accounts monitoring ~ Update and maintain the credit collection system ~...3500 - 3800 SGD
...Summary We are looking for a confident Contact Centre professional with solid experience and sound judgement. As the first point of contact... ...duties. Job Requirements: ~1 year of experience in a call/contact centre environment, preferably with exposure to healthcare...2580 SGD
...Contract, Govt Agencies Job Scope: Perform reminder outbound calls to directors of companies Send follow-up emails to the... ...delivery experience such as in customer service, telemarketing, or call centres (preferred) Excel skills are required Interested candidates,...2500 - 3000 SGD
...doctors in establishing and managing successful private medical centres. Drawing upon extensive industry knowledge, financial stability,... ...Responsibilities Manage inbound and outbound WhatsApp messages, phone calls, and emails promptly and professionally to maintain clear...2000 - 2400 SGD
...Monday to Friday Salary: 2000-2400 About the Role We are looking for friendly and confident individuals to join our Call Centre team . This role focuses mainly on handling customer enquiries and outbound follow-ups , with opportunities to recommend...2200 - 2600 SGD
...* AWS & Performance Bonus * Medical, Dental & Insurance Benefits RESPONSIBILITIES: To receive and make inbound & outbound calls from/ to customers. To perform job order taking/ entry, related to vehicle breakdown. To accurately capture and submit job order...3500 - 4500 SGD
...Job Summary Support the Contact Centre management team in daily operations and improvement projects to ensure efficient service delivery... ...Support daily Contact Centre operations across calls, chat, and email Monitor service levels, staffing, and performance...2500 - 3500 SGD
...Answering incoming calls from both internal and external customers Log, dispatch and close callback tickets in SAP Update all tickets status in excel for record keeping Manage follow-up cases and liaise with respective Engineer on assignment of technician for mantrap...2000 - 2600 SGD
...Job Description: Handle inbound and/or outbound customer calls professionally and efficiently Respond to customer enquiries, complaints, and requests in a timely manner Provide accurate information about products, services, or policies Resolve customer issues at...3300 - 4000 SGD
...hotline and mailbox enquiries to resolve respondents’ issues if needed. • Handle escalations/complaints cases via service recovery calls. • Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future preventive measures. • Conduct...2300 - 2800 SGD
...Positions Available: 1. Email Agent - 6 months Working Hours: Monday to Friday: 830am - 6pm / 830am - 530pm Alt Saturday: 830am - 1pm 2. Call Centre - 1 year contract Working Hours: Any 5 days of the week ( 4 weekdays + 1 weekend) 830am - 6pm / 11am...4800 - 5800 SGD
...and develop Assistant Managers, Team Leaders, QAs, Trainers, and Agents. Drive employee engagement and foster a thriving workplace culture... ...skill development. Implement changes impacting the contact centre and ensure smooth communication. Embed performance frameworks...3000 - 3500 SGD
...matters in the shortest possible time Answer all incoming phone calls and emails; attend to customer enquiries and follow up... ...duties when necessary Requirements : Working experience in Call Centre preferably Experience in house hold appliances will be added advantages...2300 - 3500 SGD
...The candidate is required to: Handle extra coordination, reporting, and supervisory responsibilities. Preparing the monthly call statistics report. Managing staff work schedules and overtime forms. Maintaining and updating contractor and internal contact lists every...2500 SGD
To manage feedback received on alleged TCASA offences via specific hotlines and email addresses Shall respond to the feedback and assign enforcement teams for follow up. On social media platforms and keywords provided by the Authority. Compile reports for review when...- ...do Provide guidance to our Driver Partners on the onboarding process. Actively reach out to interested Driver Partners via phone calls to assist with any enquiries. Verify submitted documents and maintain accurate record of Driver database. Any other...
2000 - 2700 SGD
...Outbound Call Associate • Proactive contact and engage customers to gather critical information through survey activities • Meet and... ...• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry Special Knowledge or...2000 - 3000 SGD
...Jobscope Handle customer interactions via phone and/ or emails within stipulated timeframe. Contribute actively to Contact Centre service quality KPIs for monthly & annual internal and external quality awards. Provide continuous feedback on workflow and productivity...2400 - 3000 SGD
...Call Centre Officer (Automotive Industry) Salary: Basic $2,400 – $2,500 + OT Location: Ubi Working Hours: Mon – Fri: 8am – 5:30pm (OT required until 6:00pm) Alternate Sat: 8am – 12pm Benefits: Bonus, 14 days AL, Medical Allowance Key Responsibilities...3500 - 4000 SGD
...understanding and meeting their expectations Handle and process calls and emails from guests, and ensure that bookings and requests are... ...applications Relevant customer service experience in call centre or hotel environment. Prior experience in Opera system is an advantage...4500 - 5800 SGD
...up to 5800 Ubi Lead the strategic design and operationalisation of the live chat service channel integrating WhatsApp with human agent support Conduct comprehensive analysis of current customer service enquiry management operations and identify improvement opportunities...