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2100 - 3000 SGD
...Responsibilities : Handle inbound and outbound collection calls in a call centre environment Communicate and explain breakdown of amount payable to customers in detail Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on...2800 - 3000 SGD
Roles & Responsibilities # Handle customer inquiries, complaints, suggestions, and commendations received via phone # Establish good relationships with customers through high-quality service, provide reasonable solutions to customers, and improve service quality and satisfaction...2580 - 2700 SGD
...As a Call Centre Agent, you’ll deliver exceptional guest experiences by handling hotel guest inquiries and room bookings through phone calls or emails promptly. A little taste of your day-to-day Every day is different, but you’ll mostly be: Addressing guest concerns...2000 - 3000 SGD
...Job Responsibilities: · Making outbound calls to follow up on payment related to hospital bills · Receivables management · General customer service duties · Handle patient enquiries, provide billing information to patients · Sending statement of accounts...2400 - 2900 SGD
...JOB PURPOSE The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily...- ...applications Ability to handle difficult interactions in a professional manner Job Qualifications: Must possess Higher NITEC/A-Level/Diploma/Degree At least 2 years of relevant working experience in contact centre, customer support and customer service functions...
2600 - 2800 SGD
...Call Centre Agents needed! Details: ~ Monday to Friday 8.30AM-5.30PM ~ Location: East ~1 year contract ~ Salary: $2,600-$2,800/month Responsibilities: ~ Handle customer enquiries via phone, email, or live chat in a professional and timely manner....3200 - 3500 SGD
...Handle inbound calls and enquiries related to healthcare benefits, eligibility, claims, and services. Assist members in navigating systems... ...cases, escalating issues when necessary. Follow contact centre procedures, service standards, and rotating shift schedules. Requirements...14 SGD per hour
...No Experience needed) Job Description . Provide excellent customer support across various communication channels, including phone calls, emails, and live chat platforms. . Understand customer enquiries and concerns by reviewing relevant information and delivering...- ...public-facing hotline and provide timely assistance to users through calls, emails, and chatbot channels. The role requires strong... ...Requirements • Prior experience in customer service or contact centre environment is an advantage • Strong verbal and written communication...
- ...The agent will act as the primary point of contact for inbound calls and service requests, operating in accordance with ITIL-aligned processes and the defined workflows, using Microsoft Teams Calling and ManageEngine ServiceDesk Plus (SDP). . Receive and handle inbound...
1800 - 2400 SGD
...Station (TE16) Description Manage all inbound and outbound calls in a timely and professional manner Attend alarm signals and fault... ...alarm/fault request and support purposes Candidate with Call Centre experience will have added advantage Training will be provided...- ...concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest...
- ...The Job You will support Call Centre Department in the answering and managing of calls, faxes and emails from members of the public, patients, staff from other government agencies and health institutions inclusive of internal staff pertaining to general enquiries and emergency...
2500 - 3000 SGD
...Call Centre Officer Your duties shall include, but not be limited to the following: Answering incoming and outgoing calls in a timely manner and in accordance with the clinic policy Maintaining confidentiality of caller and clinic information as directed Conducting...2000 - 2500 SGD
...of different treatments, this will give our customers a better understanding of our services. Job Summary We’re looking for a Call Centre Representative to manage a high volume of inbound and outbound calls, delivering excellent customer service and ensuring customer...2200 - 2400 SGD
...Job Description & Requirements Core Responsibilities: Answering inbound calls: Addressing customer inquiries Interactions: Recording details of calls and information pertaining to the vehicle breakdown location and contact number Documenting Orders: Draft out...3000 - 4500 SGD
...product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures....4000 - 4500 SGD
...Serangoon, Woodlands, and Tampines MRT on Mon – Fri, office hrs) Job Descriptions: Supervise, guide, and motivate a team of call centre agents. Conduct daily/weekly team huddles to communicate updates and performance expectations. Monitor agents’ productivity, call...- ...Summary We are looking for a confident Contact Centre professional with solid experience and sound judgement. As the first point of contact... ...duties. Job Requirements ~1 year of experience in a call/contact centre environment, preferably with exposure to healthcare...
2500 - 3000 SGD
...doctors in establishing and managing successful private medical centres. Drawing upon extensive industry knowledge, financial stability,... ...Responsibilities Manage inbound and outbound WhatsApp messages, phone calls, and emails promptly and professionally to maintain clear...- ...communication. Adhere strictly to client instructions during interpretation assignments. Provide cultural context when needed to avoid miscommunication, with prior client consent. Work remotely on a long-term basis, fully set up for virtual interpretation assignments....
- ...1 Year Contract Job Requirements: At least two (2) years of relevant working experience in handling contact centre cases in a call centreor service industry environment. O level/higher NITEC Comfortable in taking calls in English and 1 other language...
3500 - 4000 SGD
...understanding and meeting their expectations Handle and process calls and emails from guests, and ensure that bookings and requests are... ...applications Relevant customer service experience in call centre or hotel environment. Prior experience in Opera system is an advantage...- ...Roles & Responsibilities ~ Management of client accounts ~ Collection of over-due accounts via phone calls ~ Perform administrative duties, payment arrangements, prepare legal documents and accounts monitoring ~ Update and maintain the credit collection...
2000 - 3000 SGD
...Jobscope Handle customer interactions via phone and/ or emails within stipulated timeframe. Contribute actively to Contact Centre service quality KPIs for monthly & annual internal and external quality awards. Provide continuous feedback on workflow and productivity...5500 - 6500 SGD
• Lead the strategic design and operationalisation of the live chat service channel integrating WhatsApp with human agent support • Conduct comprehensive analysis of current customer service enquiry management operations and identify improvement opportunities • Design enhanced...2000 - 2400 SGD
...Monday to Friday Salary: 2000-2400 About the Role We are looking for friendly and confident individuals to join our Call Centre team . This role focuses mainly on handling customer enquiries and outbound follow-ups , with opportunities to recommend...- ...do Provide guidance to our Driver Partners on the onboarding process. Actively reach out to interested Driver Partners via phone calls to assist with any enquiries. Verify submitted documents and maintain accurate record of Driver database. Any other...
3000 - 4500 SGD
...hotline to support Relationship Managers/Assistant Relationship Managers & Branches Requirements: Must have at least 1 year call center agent experience in banking industry 1.Ability to multi-task and work independently. 2.Excellent written and communication skills....