Average salary: SG$5,437 /monthly
More statsSearch Results: 57,296 vacancies
5000 - 7000 SGD
...What You’ll Do:
Operations
Manage and supervise team of call / chat agents and provide leadership and mentoring
Ensure that... ...customers
What You'll Need:
At least 5 years of experience in contact centre or similar environment
At least 3 years of managerial or...
3000 - 3800 SGD
...information on customer interaction in the Customer Relationship Management (CRM) system
Ensure effective and timely follow-up with... ...supervisor
Requirements
~2-4 years of experience in a call centre environment and/or insurance industry is preferred
~ Passion for...
2000 - 2800 SGD
...explaining possible solutions and ensuring that clients feel supported and valued.
Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
Maintain complete knowledge of departmental policies, procedures and...
3000 - 6000 SGD
...The Opportunity:
# Contact Centre Environment, MNC Bank
# Candidates with strong relevant years of experience can be considered for senior... ..., and implementing process enhancements
Providing management support to customer service officers by reviewing and resolving...
2200 - 2800 SGD
...Service Team operates from 9AM to 9PM daily and is the key point of contact for our customers on their queries with regards to the company’s... ...escalate query trends or potential issues to team lead/manager
Perform other assigned duties and/or project work
Requirements...
2200 - 3200 SGD
Summary
· Location: West (NTFGH/CCK Polyclinic/The Synergy) interchangeable
· Working hour: 3 Rotating Shifts including midnight shift
Job Responsibilities
· Deliver excellent customer service to callers by understanding caller's needs
· Provide timely, accurate...
...complete customer engagement experience through its omni-channel contact centre (outbound calls, online chat, social, inbound and others). The... ...the contact centre, whilst building and maintaining the leads management database.
General Activities
Making outbound customer...
2000 - 2600 SGD
Responsibilities:
~ Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests...
2200 - 2600 SGD
...escalations, technical support and on-going customer relationship management.
Deliver high quality customer care service at all times.... ...Ensure daily and monthly KPIs are met and exceeded.
Be the key contact for all members of public using the phone as your main communication...
3800 - 4000 SGD
...timeline to ensure project’s success
Provide fair, constructive, and timely feedback towards performance expectations and goals
Manage escalated cases and maintain public relations including any complaints
Provide assistance, guidance, and coaching support to officers...
3000 - 3800 SGD
...informationon customer interaction in the Customer Relationship Management (CRM) system
Ensure effective and timely follow-up with internal... ...supervisor
Requirements
~2-4 years of experience in a call centre environment and/or insurance industry is preferred
~ Passion...
2500 - 3200 SGD
...centric attitude
Any other tasks that may be assigned from time to time
What You’ll Need:
Minimum 2 years of experience in contact centre or similar environment
Possess excellent interpersonal, communication and customer service skills
Able to work independently...
...logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics... ...design and implementation of change requests which impact the contact centre.
Ensure effective and consistent communication throughout...
3000 - 3500 SGD
...with Both Alexandra and Maple Tree Business Centre
Shift Timing:
5 working days, 1 rest... ...towards process optimization to ensure Contact Centre work with efficiency in the providing... ...include:
• Monitor real time call Q and manage real time adherence in different hotlines...
4200 - 5000 SGD
...Assistant Manager, Group Contact Centre
Overview and purpose of the position
NUHS provides healthcare delivery through the National University Hospital (NUH), Ng Teng Fong General Hospital (NTFGH), Jurong Community Hospital, Alexandra Hospital (AH) and the National University...
2200 - 3200 SGD
Job Description
Deliver excellent customer service to callers by understanding caller's needs
Provide timely, accurate and appropriate information and assistance to address caller's enquiries
Book or reschedule appointments based on caller's request
Handle any other...
...renowned Private Bank with global footprints.
about the job
First contact for regional clients regarding the bank's digital platform... ...banking experience
~ Prior experience in client service or call centre
~ Good understanding of banking and financial products
To...
3300 - 5000 SGD
...Job Description
Our client is an established local bank, they are looking to hire a customer service officer to join their contact centre.
• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective...
3000 - 3700 SGD
...experiences are maintained at the professional level set by the management of Client Bank.
Major responsibilities include:-- To extract the... ...with a minimum 2 years experience preferably in a customer centre or financial services environment.
· A strong customer service...
As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing...
