Average salary: SG$5,572 /monthly
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4500 - 7300 SGD
...Job Summary: We are seeking a seasoned and results-oriented Contact Centre Project Manager to spearhead the implementation and optimization of our contact centre projects. The successful candidate will bring a wealth of experience in contact centre operations, project management...- ...logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics... ...design and implementation of change requests which impact the contact centre. Ensure effective and consistent communication throughout...
2000 - 3500 SGD
...insurance policies. Job Summary You will support clients by managing their insurance needs, coordinating with insurers to obtain... ...experience Manage insurance renewal processes by proactively contacting clients and coordinating with insurers to maintain continuous coverage...2800 - 3600 SGD
...Oversee the day-to-day contact centre operations and maintenance to ensure Service Level as well as relevant Key Performance Indicators are met. Manage resource planning, forecasting and scheduling to drive optimum productivity and utilization. Analyze data and prepare...1900 - 2500 SGD
Duties: ~ Answer emails from external clients ~ Reply email enquiries in relation to employment benefit, claims referral and other administration Working hours: Mon-Fri office hours Requirements: - Min Dip in any field of study Janeve wa.me/6588183965 ...3000 - 4500 SGD
...We are seeking a capable and confident Contact Centre professional who can bring valuable experience and sound judgement to our team. In this... ...protocols. · Support the Contact Centre Team Leader and Management with any other assigned duties. Skill and Experience: ·...4000 - 5000 SGD
...duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the... ...with 3 years of working experience in a training role within a contact centre or similar customer service setting, thorough understanding of...4200 - 5500 SGD
...review the work of Business Analysts, ensuring quality, consistency, and capability uplift within the team. Collaborate closely with management to shape analytics roadmaps and contribute to continuous improvement initiatives that enhance operational excellence and the Quality...2600 - 3600 SGD
...step guidance and support will be provided for you to handle the management systems and how to communicate with customers. Key... ...Minimum GCE ‘N’ Level qualifications. Preferably 1-year of contact centre experience. Good telephone etiquette and customer service skills...2500 - 3500 SGD
...all the interactions accurately in the designated interaction management system. - Maintain good soft skills throughout their interactions... ...: - Good communication skills in English - 2 years of contact centre experience - Proficiency in other languages/dialects may be...2800 - 3300 SGD
...ensuring that any existing confusion is clarified. Ensure first contact resolution and effective follow-up with service partners and... ...duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the...3000 - 3700 SGD
...transaction one of the largest insurance deals in Southeast Asia. Contact Centre Operations consist of Customer Service Hall manned by... ...customers Perform any other duties or projects assigned by Manager / Team Leads Key Responsibilities Attend to outbound calls...- ...from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at ****@*****.***....
- ...Hospital Family Group: Administration JOB SUMMARY Support the Assistant Manager/Manager in overseeing the daily operations and system projects of the Contact Centre. Collaborate with management to develop and implement resource planning strategies that...
- ...leader to drive the transformation of OCBC’s contact center into a forward-looking, technology... .... Key Responsibilities Contact Centre Transformation Lead the design and... ...financial services, customer journeys, complaint management, and service delivery models. ~...
- ...professional to support the implementation of Amazon Connect cloud-based contact center solutions. This role involves working closely with... ...summarization Collaborate with senior engineers and project managers to deliver solutions aligned with customer requirements...
- ...customer focus. Job Description Oversee the operations of the contact centre to ensure efficiency and high-quality service delivery.... ...metrics and drive continuous improvement initiatives. Lead and manage a team to achieve operational goals and objectives. Collaborate...
2200 - 3400 SGD
...integrity to join us. About the Role: Join our Call Centre team to be the first point of contact for our organization. You will be responsible for... ...inbound and outbound calls. Key Responsibilities: · Manage inbound and outbound communications (calls) promptly and...- Our client is recruiting for a Contact Centre Solutions to join their business in Singapore. Position Title: Consultants- Contact Centre Solutions Position Type: Permanent Start Date: ASAP Location: India Contact: Shreela Rajnish | +49 (0) 89 23 88 98 81 Job description: We...
4500 - 7000 SGD
...recording from various systems and details from Customer Relationship Management system (CRM). Performs Day-2 checks on customer requests... ...reports on a regular basis based on checks performed, for Contact Centre Management reviews. Uses quality monitoring data to track...4000 - 6000 SGD
...The Contact Centre is responsible for driving service and sales excellence and providing the best-in-class experience for all UOI customers... ...As a Contact Centre Team Lead, you will play a crucial role in managing and leading the contact centre teams. In addition to providing...2600 - 4000 SGD
...Responsibility: ~ Call centre environment and handle customer calls. Inbound call handling for Bank's Accounts servicing, campaigns... ...within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational...4000 - 4500 SGD
...Aureus the first brand/activity of choice in any market or segment we operate in. About the Role Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to...2800 - 3000 SGD
...Tuition Centre Manager (Sembawang) We are looking for a dedicated and driven Centre Manager to oversee the daily operations of our tuition centre in Sembawang. Job Responsibilities: Manage day-to-day centre operations and ensure smooth running of classes Handle customer...- ...T&T Director - Deloitte Digital (Service/Contact Centre Transformation) - SG Date: 20 Mar 2026 Service Line / Portfolios: Customer... ...and integrated customer platforms. We are seeking a Senior Manager or Director to lead this practice—someone who combines...
3500 - 3800 SGD
...About Us AGrader Learning Centre is an established tuition and enrichment chain with... ...platforms Serve as the main point of contact for teachers and HQ on centre matters... ...retention, coordinating teacher schedules, or managing programme rollouts Engage with students...2600 - 4000 SGD
...accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational... ...the information posted in the Contact Centre’s knowledge management system. · Keeps abreast with current issues in the banking...3800 - 4800 SGD
...Reporting to the Centre Director on administration matters This role is a dedicated internal and external client service position involving... ...Centre Director Job Requirements: Ø Diploma in Business Management with minimum of 2 years of working experience in a preschool...5000 - 8000 SGD
...Position: Service Centre Business Manager Location: Orchard Working hours: Monday to Friday (9am - 6pm) Salary (commensurate with experience... ...is 3 working days. Only shortlisted candidates will be contacted for further consideration. If you do not receive communication...4000 - 6000 SGD
...competitions and offer discount packages to attract new customers Requirements and skills Proven work experience as a Beauty Salon Manager or similar role Good knowledge of beauty treatments and products (e.g. for skin care) Basic bookkeeping knowledge Excellent...