Average salary: SG$2,815 /monthly
More statsSearch Results: 27,869 vacancies
2000 - 2600 SGD
Responsibilities:
~ Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests...
2200 - 2600 SGD
...escalations of requests and adequate technical support where necessary.
Ensure daily and monthly KPIs are met and exceeded.
Be the key contact for all members of public using the phone as your main communication tool, apart from emails and live chats.
Manage all incoming...
6000 - 8500 SGD
...Provide leadership and regular coaching to Team Leaders and Agents.
Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved
Work closely with HR to ensure fast, effective...
6000 - 9000 SGD
...Provide leadership and regular coaching to Team Leaders and Agents.
Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved.
Work closely with HR to ensure fast, effective...
7500 - 9500 SGD
...:
Our healthcare client is looking for Assistant Director, Contact Centre to be responsible for the overall performance of the Contact Centre... ...-task and work in a stressful environment
Proficient in MS Office applications
HOW TO APPLY:
If you are interested in the...
...complete customer engagement experience through its omni-channel contact centre (outbound calls, online chat, social, inbound and others). The... ...(value added services fulfilment team, counsellors and office managers) in managing telephone, online chat and social media enquiries...
4500 - 7000 SGD
...implementation of digital solutions to provide convenience to customers
What You'll Need:
At least 5 years of experience in contact centre or similar environment
At least 3 years of managerial or supervisory experience
Good people management skills and able to work...
2500 - 3200 SGD
...time
What You’ll Need:
Minimum 2 years of experience in contact centre or similar environment
Possess excellent interpersonal, communication... ...initiative to respond to customer’s needs with a commitment towards service excellence
Proficient in MS Office applications...
2000 - 4000 SGD
Handling inbound calls from customers with professionalism and courtesy.
Assisting customers with inquiries, troubleshooting, and problem resolution.
Providing accurate information about our products/services and promotions.
Documenting customer interactions accurately...
3000 - 4500 SGD
What You'll Do:
Monitor social media channel for customer inquiries and ensure prompt and professional response.
Handle inbound and outbound calls, addressing customer inquiries and concerns in a professional and timely manner
Meeting customers face-to-face to provide...
2200 - 2800 SGD
Job Description:
Process letters and emails correspondences to customers upon request
Attend to incoming General Hotline calls
Manage customer enquires via livechats
Handle customer enquiries on payment arrangement and reconnection
Process instalment plan and...
3000 - 3800 SGD
...good closure
Perform any other duties that may be assigned by the supervisor
Requirements
~2-4 years of experience in a call centre environment and/or insurance industry is preferred
~ Passion for service, and the right aptitude and attitude to deliver excellent service...
...renowned Private Bank with global footprints.
about the job
First contact for regional clients regarding the bank's digital platform... ...banking experience
~ Prior experience in client service or call centre
~ Good understanding of banking and financial products
To...
3500 - 4500 SGD
...projects to promote service standard and quality improvement of the contact centre with Institution Lead.
Prepare monthly performance report... ...and work under a stressful environment
Proficient in MS Office applications
Candidates with supervisory role are preferred...
3300 - 5000 SGD
...Job Description
Our client is an established local bank, they are looking to hire a customer service officer to join their contact centre.
• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective...
2600 - 3500 SGD
Job Description:
Handle web-chat queries and inbound calls.
Respond to customer emails.
Update and record customer information in CRM.
Investigate complex cases or complaints submitted by clients and provide solutions to the cases/complaints.
Communicate effectively...
2800 - 3800 SGD
...products and services whenever the opportunity arises.
Key Accountabilities & Responsibilities
To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
To ensure accuracy and compliance for all customers’ requests...
3800 - 4000 SGD
...Job Responsibilities:
Lead a team of Customer Experience Officers to achieve KPI
Respond to survey enquiries via inbound calls and emails
Conduct survey interviews via outbound calls
Reach out to the respondents to assist them to complete the survey
Organize...
...As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment...
People Profilers Pte Ltd
Singapore
22 days ago
...results everyday.
Responsibilities
Act as the first point of contact for the customers
Make effort to understand both internal and... ...future problems
Requirements
PC literate, proficient in MS Office
Strong customer service and good telecommunication skills...
