...Office Managers. 12. Maintain effective service in line with the hotel’s Corporate Image: - Company’s Grooming Standard - Standard Operation Procedures - Departmental Policies - Corporate Policies 13. Cash/Bank Handling - Process all payment methods in accordance with Accounting...
...with the owners, understanding the priorities and strategic focus.
• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).
• Advises the GM and executive committee on existing and evolving operating/financial issues.
• Communicates financial...
...suites as per sequence of service and standard.
Collect, clear and remove trays and trolleys from corridors and guest rooms
Cash/Bank Handling
Record transaction in MICROS system at time of order.
Process all payment methods in accordance with Accounting procedures...
...To review all work orders submitted and ensure all orders are carry out in a timely manner.
To clearly understand the Company Corporate Standard, Core Standard and ensure service and cleaning job is carry out in accordance to standard expectation.
To monitor cost control...
...treated personally and recognized as an individual.
Liaise with Sales, Reservations and the Business Development teams to handle corporate guests.
Ensure a prompt and efficient departure, by settling guests’ accounts as per billing and reservation instructions, ensuring...
...daily/ weekly/ monthly reports and presentation slides.
Prepare proposals and contracts for groups, meetings and events.
Prepare corporate rate agreements and follow up on accurate rate loading upon receipt of signed agreements.
Quality check on accurate rate loading...
...Mainly focus on Accounts Payable, Cost Control and General Ledger function.
Ensure all reports are submitted promptly such as weekly bank reconciliation, balance sheet reconciliation and etc.
Conducts and track Hotel Outlet ’s beverage inventories on monthly basis....
...tools/techniques
Seek to grow social media followers and to enhance interaction with customers on these sites
With guidance from corporate communications, develop strong media links within the local markets to promote a positive image of the hotels
Drive growth of...