Average salary: SG$7,100 /monthly
More statsGet new jobs by email
3500 - 4500 SGD
...Job Description: Lead and manage a remote customer service team (currently 3 team members based in the Philippines). Handle complex or escalated... ...Requirements ~2–4 years of customer service or customer experience, ideally with team leadership responsibilities ~...4000 - 6000 SGD
...About the Role We are looking for a dynamic and results-driven Customer Experience Operations Manager to lead our front-line service operations. In this role, you will be responsible for transforming the customer journey—from inquiry to fulfillment—by championing process...6000 - 7000 SGD
...Working hours: Mon to Fri, 8:30am to 5:30pm Key Responsibility The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the...3000 - 4000 SGD
...that exceptional service starts with passionate people . As a Customer Experience Executive, you won’t just be supporting our frontlines - you’... ...of the customer journey. Customer Engagement & Feedback Management Engage with customers proactively to identify service gaps...3000 - 4000 SGD
...stakeholders. • Provide preliminary findings and investigation to customer complaints received by SDEs. • Actively participate in... ...Studies or equivalent. • Preferably with ITIL 4/Process Management/ISO 20000 certification or knowledge. • Excellent analytical...- ...initiatives to enhance the end-to-end digital and physical customer journey, from brand discovery to post-purchase,... ...excitement at each individual touchpoint. ▪Manage and drive regional market performance of Customer Experience KPIs to ensure continuous improvement and focus....
3500 - 5500 SGD
...specializing in artificial intelligence . As part of their growth, they are looking to hire a Customer Experience Associate to enhance user engagement, streamline feedback processes, and manage internal knowledge resources. Job Responsibilities: Handle daily user inquiries...3000 - 4000 SGD
...awareness, generating leads, and supporting customer retention through multi-channel campaigns... ...Marketing Create, schedule, and manage content across company’s digital channels... ...community outreach initiatives. Customer Experience Develop Service Excellence Standards...2000 - 3000 SGD
...visitors in a friendly and professional manner. Understand customer needs and direct them to the appropriate sales consultant. Ensure... ...Customer-oriented mindset with a positive attitude. Prior experience in customer service or retail automotive expereince is a plus....3500 - 4500 SGD
...mission? We are looking for an experienced quality assurance/customer experience professional to join our Project team. The specialist will be... ...to ensure alignment across different sites Dispute management, bridging the gap between Operations and External Auditors, providing...3400 - 5100 SGD
...Job Responsibilities Enhance client’s experience by monitoring and analysing service... ...improvement initiatives. • Provide project management support for service improvement projects... ...least 5 years of working experience in customer service and/or quality service management...3000 - 4000 SGD
...meaninful job. A compassionate, hands-on individual who can guide customers through emotional moments, craft simple yet thoughtful pieces,... ...-led environment ~(Bonus) Has retail, design, or jewellery experience Why Join Us? We don’t just sell jewellery — we help people...- ...About the team: The Customer Lifecycle Management (CLM) team at StarHub is dedicated to understanding, enhancing, and optimizing the customer... ...employs data-driven strategies to provide unparalleled customer experiences. Through a combination of data science, business...
- ...loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range... ...be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights...
2800 - 3500 SGD
...Customer Experience Specialist Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively... ...issues and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented...3500 - 4200 SGD
...We are seeking a dynamic and detailed-oriented Customer Experience (Senior Executive/Executive) to join our team. The ideal candidate will play... ...Data Reporting and Analysis of Survey Results Project Management of Chatbot Supporting in User Testing and Portal Experience...- ...operation in Singapore, carrying out various business development and customer relationship related initiatives across the organization. The... ...brand. ~ Serving on the front lines of the customer experience, serving as an “Official Host” of a few football games each...
- ...The successful candidate will be part of the Customer Experience Culture and Design (CECD) section within the Customer Experience Department (CExD... ...as webinars for SIA staff as CX professionals Develop and manage internal CX resources such as toolkits, case studies, and best...
Confidential
Singapore21 days ago 2300 - 2500 SGD
...The Customer Experience Executive is responsible for ensuring the best customer service is rendered to the residents and members. About Core... ...experience for their clients at every touchpoint. We expertly manage the mundane but necessary tasks so that our residents can...3000 - 4000 SGD
...field (preferred) · ITIL 4 / ISO 20000 certification or knowledge/experience (preferred) · Strong analytical skills, with the ability to... ...inform decision-making. · Passion for delivering exceptional customer experiences and driving positive change within the organization...6500 - 9830 SGD
...initiatives aimed at improving patient experience and building a patient-centric culture.... ...and are also accountable for the feedback management process, including service recovery and... ...least 8 years of working experience in customer / patientservice operations, including a...- ...Description Customer Experience Project Management Lead the planning and implementation of Customer Experience projects and related tasks, including developments, enhancements, and integration with MCST (Management Corporation Strata Title) objectives. Coordinate...
9000 - 15000 SGD
...to take end-to-end ownership of our CRM, Customer Communication Platforms, Contact Centre,... ...Technology ecosystems. As Technology Delivery Manager, you will lead the delivery of scalable,... ..., and a high-quality customer experience. Work closely with stakeholders in marketing...2200 - 4000 SGD
...services in Southeast Asia. With a decade of experience and a startup mindset, we're enthusiastic... ...“推动金融包容，提升生活。” Job Overview: As a Customer Experience Ambassador, you're the warm... ..., promptly addressing their inquiries, managing and incorporating their feedback, and...5800 - 9000 SGD
...JOB SUMMARY Reporting to the Director of Villa Services, the Guest Experience Manager will collaborate closely with all operating departments in and is responsible for leading and supervising the guest experience team in delivering a seamless and delightful stay experience...- ...Responsibilities Address and resolve customer inquiries through phone, email, social media... ...service failures to the team lead or manager, ensuring corrective actions are taken to... ...work as assigned. Requirements: Prior experience in customer service, call centers, or...
People Profilers Pte Ltd
Singaporemore than 2 months ago 4500 - 6000 SGD
...seeking an enthusiastic and imaginative Events Content and Experience Manager to join our team in Singapore. As the Events Content and Experience... ...for event logistics. Analyse event performance and customer feedback to improve future activations. Develop event proposals...2200 - 2600 SGD
...assigned. Provide professional sales & products service to all customers' enquiries to convert to enrolment & sales. Assisting in... ...Requirements: - # Candidates must possess at least 1-2 years’ experience in retail industry. &##127800;Interested candidate may send...6000 - 7000 SGD
...continuous learning, and innovation to provide patients with the best experience in SLH. Job Role and Responsibilities: · Develop and... ...community care, involving staff and volunteers. · Create and manage volunteer engagement programs that enhance their role in improving...2800 - 4800 SGD
...strategies • Build strong relationships with customers through face-to-face engagement •... ...market trends to improve results • Lead and manage direct marketing campaigns &##128736;... ...• Real career advancement with hands-on experience &##128200; • A supportive, team-focused...
