Average salary: SG$7,100 /monthly
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3500 - 4500 SGD
...Job Description: Lead and manage a remote customer service team (currently 3 team members based in the Philippines). Handle complex or escalated... ...Requirements ~2–4 years of customer service or customer experience, ideally with team leadership responsibilities ~...6000 - 7000 SGD
...Working hours: Mon to Fri, 8:30am to 5:30pm Key Responsibility The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the...4000 - 6000 SGD
...About the Role We are looking for a dynamic and results-driven Customer Experience Operations Manager to lead our front-line service operations. In this role, you will be responsible for transforming the customer journey—from inquiry to fulfillment—by championing process...3000 - 3500 SGD
...About the Role To deliver exceptional customer service in a dynamic and fast-paced... ...any issues or potential concerns to the management team to foster a collaborative and responsive... ...Hiring Criteria: At least 2-3 years’ experience in the customer service field Must be...3000 - 3200 SGD
...extensive product knowledge and excellent customer service in order to ensure that he/she... ...any other targets that may be set by the management in relation to centre growth Answer... ...Hiring Criteria: At least 1 - 2 years' experience specializing in customer service field...- ...initiatives to enhance the end-to-end digital and physical customer journey, from brand discovery to post-purchase,... ...excitement at each individual touchpoint. ▪Manage and drive regional market performance of Customer Experience KPIs to ensure continuous improvement and focus....
3000 - 4000 SGD
...that exceptional service starts with passionate people . As a Customer Experience Executive, you won’t just be supporting our frontlines - you’... ...of the customer journey. Customer Engagement & Feedback Management Engage with customers proactively to identify service gaps...3000 - 4000 SGD
...stakeholders. • Provide preliminary findings and investigation to customer complaints received by SDEs. • Actively participate in... ...Studies or equivalent. • Preferably with ITIL 4/Process Management/ISO 20000 certification or knowledge. • Excellent analytical...3500 - 5500 SGD
...specializing in artificial intelligence . As part of their growth, they are looking to hire a Customer Experience Associate to enhance user engagement, streamline feedback processes, and manage internal knowledge resources. Job Responsibilities: Handle daily user inquiries...3000 - 4000 SGD
...awareness, generating leads, and supporting customer retention through multi-channel campaigns... ...Marketing Create, schedule, and manage content across company’s digital channels... ...community outreach initiatives. Customer Experience Develop Service Excellence Standards...3500 - 4500 SGD
...mission? We are looking for an experienced quality assurance/customer experience professional to join our Project team. The specialist will be... ...to ensure alignment across different sites Dispute management, bridging the gap between Operations and External Auditors, providing...3000 - 3500 SGD
...meaninful job. A compassionate, hands-on individual who can guide customers through emotional moments, craft simple yet thoughtful pieces,... ...-led environment ~(Bonus) Has retail, design, or jewellery experience Why Join Us? We don’t just sell jewellery — we help people...- ...About the team: The Customer Lifecycle Management (CLM) team at StarHub is dedicated to understanding, enhancing, and optimizing the customer... ...employs data-driven strategies to provide unparalleled customer experiences. Through a combination of data science, business...
- ...loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range... ...be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights...
2800 - 3500 SGD
...Customer Experience Specialist Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively... ...issues and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented...2200 - 3000 SGD
...Join our vibrant team at Changi Airport as a Customer Service Officer! If you enjoy meeting people, love fast-paced environments, and... ...stable role with great salary and bonuses, this is your chance. No experience needed – full training provided! &##129517; Key...- ...operation in Singapore, carrying out various business development and customer relationship related initiatives across the organization. The... ...brand. ~ Serving on the front lines of the customer experience, serving as an “Official Host” of a few football games each...
2300 - 2500 SGD
...The Customer Experience Executive is responsible for ensuring the best customer service is rendered to the residents and members. About Core... ...experience for their clients at every touchpoint. We expertly manage the mundane but necessary tasks so that our residents can...3500 - 4200 SGD
...We are seeking a dynamic and detailed-oriented Customer Experience (Senior Executive/Executive) to join our team. The ideal candidate will play... ...Data Reporting and Analysis of Survey Results Project Management of Chatbot Supporting in User Testing and Portal Experience...3000 - 4000 SGD
...field (preferred) · ITIL 4 / ISO 20000 certification or knowledge/experience (preferred) · Strong analytical skills, with the ability to... ...inform decision-making. · Passion for delivering exceptional customer experiences and driving positive change within the organization...- ...The successful candidate will be part of the Customer Experience Culture and Design (CECD) section within the Customer Experience Department (CExD... ...as webinars for SIA staff as CX professionals Develop and manage internal CX resources such as toolkits, case studies, and best...
Confidential
Singapore26 days ago 6500 - 9830 SGD
...initiatives aimed at improving patient experience and building a patient-centric culture.... ...and are also accountable for the feedback management process, including service recovery and... ...least 8 years of working experience in customer / patientservice operations, including a...- ...Description Customer Experience Project Management Lead the planning and implementation of Customer Experience projects and related tasks, including developments, enhancements, and integration with MCST (Management Corporation Strata Title) objectives. Coordinate...
2000 - 4000 SGD
...child thrive, especially those who’ve been left behind by traditional systems. Our team is growing fast, and we’re looking for a Customer Experience & Sales Executive to be the warm, trusted voice for our parents. This isn’t your average front desk or admin role....9000 - 15000 SGD
...to take end-to-end ownership of our CRM, Customer Communication Platforms, Contact Centre,... ...Technology ecosystems. As Technology Delivery Manager, you will lead the delivery of scalable,... ..., and a high-quality customer experience. Work closely with stakeholders in marketing...2200 - 4000 SGD
...services in Southeast Asia. With a decade of experience and a startup mindset, we're enthusiastic... ...“推动金融包容，提升生活。” Job Overview: As a Customer Experience Ambassador, you're the warm... ..., promptly addressing their inquiries, managing and incorporating their feedback, and...- ...Responsibilities Address and resolve customer inquiries through phone, email, social media... ...service failures to the team lead or manager, ensuring corrective actions are taken to... ...work as assigned. Requirements: Prior experience in customer service, call centers, or...
People Profilers Pte Ltd
Singaporemore than 2 months ago 5800 - 9000 SGD
...JOB SUMMARY Reporting to the Director of Villa Services, the Guest Experience Manager will collaborate closely with all operating departments in and is responsible for leading and supervising the guest experience team in delivering a seamless and delightful stay experience...4500 - 6000 SGD
...seeking an enthusiastic and imaginative Events Content and Experience Manager to join our team in Singapore. As the Events Content and Experience... ...for event logistics. Analyse event performance and customer feedback to improve future activations. Develop event proposals...2800 - 4800 SGD
...strategies • Build strong relationships with customers through face-to-face engagement •... ...market trends to improve results • Lead and manage direct marketing campaigns &##128736;... ...• Real career advancement with hands-on experience &##128200; • A supportive, team-focused...
