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3500 - 4500 SGD
...Job Description: Lead and manage a remote customer service team (currently 3 team members based in the Philippines). Handle complex or escalated... ...Requirements ~2–4 years of customer service or customer experience, ideally with team leadership responsibilities ~...6000 - 7000 SGD
...Key Responsibility The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility...4000 - 6000 SGD
...About the Role We are looking for a dynamic and results-driven Customer Experience Operations Manager to lead our front-line service operations. In this role, you will be responsible for transforming the customer journey—from inquiry to fulfillment—by championing process...2500 - 4000 SGD
...Responsibilities: Customer Management – Build/Improve customer intimacy, perceptions & satisfaction level Proactively finding solutions... ...: Min. “A” level or Diploma Candidates without prior experience are also welcome to apply Relevant working experience in customer...3000 - 3500 SGD
...About the Role To deliver exceptional customer service in a dynamic and fast-paced... ...any issues or potential concerns to the management team to foster a collaborative and responsive... ...Hiring Criteria: At least 2-3 years’ experience in the customer service field Must be...3000 - 3200 SGD
...extensive product knowledge and excellent customer service in order to ensure that he/she... ...any other targets that may be set by the management in relation to centre growth Answer... ...Hiring Criteria: At least 1 - 2 years' experience specializing in customer service field...- ...Porsche Asia Pacific is hiring a Senior Specialist/Manager Customer Experience to be part of the regional Marketing team, who will report to the Senior Manager Brand & Customer Experience. Porsche Asia Pacific Pte Ltd commenced operations on October 1st, 2001 and was founded...
3000 - 4000 SGD
...stakeholders. • Provide preliminary findings and investigation to customer complaints received by SDEs. • Actively participate in... ...Studies or equivalent. • Preferably with ITIL 4/Process Management/ISO 20000 certification or knowledge. • Excellent analytical...3000 - 4000 SGD
...that exceptional service starts with passionate people . As a Customer Experience Executive, you won’t just be supporting our frontlines - you’... ...of the customer journey. Customer Engagement & Feedback Management Engage with customers proactively to identify service gaps...2800 - 3000 SGD
...a meaningful role. If you’re looking to build real-world experience in sales, customer experience, and business operations—this could be your perfect... ...-ready and prepped for customer handover Sales & Lead Management Manage inbound leads via WhatsApp, Carousell, and other...3500 - 5500 SGD
...specializing in artificial intelligence . As part of their growth, they are looking to hire a Customer Experience Associate to enhance user engagement, streamline feedback processes, and manage internal knowledge resources. Job Responsibilities: Handle daily user inquiries...3000 - 4000 SGD
...awareness, generating leads, and supporting customer retention through multi-channel campaigns... ...Marketing Create, schedule, and manage content across company’s digital channels... ...community outreach initiatives. Customer Experience Develop Service Excellence Standards...- ...welcome you to our team! You will be part of Scoot's Customer Experience team which drives customer satisfaction & loyalty through... ...will be exposed to survey design, dashboard design, and project management for our Scoot's chatbot automated feature. In your role, you...
- ...these tasks: To analyze “Voice of the customer” (VOC) and behavioural information to... ...encourage positive cultural changes to customer experience. To ensure that all evaluators are... ...that may be assigned to you by the management within your category of employment in the...
- ...win-win relationships for the long-term by having a customer obsession. As a Executive, Customer Experience you are the first line of support and engagement... ...general servicing. Operational Execution Manage backend tasks such as account updates, data entry,...
3000 - 6000 SGD
...homemakers, mid-career switchers, or anyone seeking flexible work arrangements. What We Offer: ~100% remote work with flexible hours ~ Training provided, no prior experience needed ~ Supportive team culture with room to grow ~ Attractive base pay + commission (up to $6,...3000 - 3500 SGD
...meaninful job. A compassionate, hands-on individual who can guide customers through emotional moments, craft simple yet thoughtful pieces,... ...-led environment ~(Bonus) Has retail, design, or jewellery experience Why Join Us? We don’t just sell jewellery — we help people...3500 - 4500 SGD
...mission? We are looking for an experienced quality assurance/customer experience professional to join our Project team. The specialist will be... ...to ensure alignment across different sites Dispute management, bridging the gap between Operations and External Auditors, providing...- ...About the team: The Customer Lifecycle Management (CLM) team at StarHub is dedicated to understanding, enhancing, and optimizing the customer... ...employs data-driven strategies to provide unparalleled customer experiences. Through a combination of data science, business...
2500 - 3200 SGD
...pm Salary: $2500 to $3000 depends on experience+$200 allowances Work life balance-Go back... ..., engage and/or respond directly to customers’ needs & requirements. Occasionally required... ...related issues such as ordering management, forecasting, pricing and so forth. Requirements...- ...operation in Singapore, carrying out various business development and customer relationship related initiatives across the organization. The... ...brand. ~ Serving on the front lines of the customer experience, serving as an “Official Host” of a few football games each...
3000 - 4000 SGD
...Coordinate with external partners to ensure timely and accurate execution of post-sales calls and email surveys. Review and assess customer feedback from post-sales interactions, including listening to call recordings and identifying issues. Escalate any adverse...- ...loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range... ...be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights...
2300 - 2500 SGD
...The Customer Experience Executive is responsible for ensuring the best customer service is rendered to the residents and members. About Core... ...experience for their clients at every touchpoint. We expertly manage the mundane but necessary tasks so that our residents can...2800 - 3500 SGD
...Customer Experience Specialist Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively... ...issues and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented...2200 - 3000 SGD
...Join our vibrant team at Changi Airport as a Customer Service Officer! If you enjoy meeting people, love fast-paced environments, and... ...stable role with great salary and bonuses, this is your chance. No experience needed – full training provided! &##129517; Key...4000 - 5000 SGD
..., operations-savvy Account & Partnership Manager to manage and grow relationships with both... ...SLAs. Requirements ~4+ years of experience in Account Management, Client Success, or... ...and Slack. ~ Bonus: Experience managing remote teams What Success Looks Like Growth...3000 - 4000 SGD
...field (preferred) · ITIL 4 / ISO 20000 certification or knowledge/experience (preferred) · Strong analytical skills, with the ability to... ...inform decision-making. · Passion for delivering exceptional customer experiences and driving positive change within the organization...3500 - 4200 SGD
...We are seeking a dynamic and detailed-oriented Customer Experience (Senior Executive/Executive) to join our team. The ideal candidate will play... ...Data Reporting and Analysis of Survey Results Project Management of Chatbot Supporting in User Testing and Portal Experience...2600 - 3300 SGD
...Job Responsibilities: Welcoming and attending to customers with a positive and friendly attitude. Managing the appointment booking and room reservations.... ...Job Requirements: At least 1 year of relevant experience. Strong language proficiency to correspond with...