Search Results: 5 vacancies
...Knowledgeable with hotel product and work with all stakeholders to deliver the highest guest satisfaction.
Maintain accurate and updated database of accounts and contacts in Delphi fdc.
Comply to brand standards and maintain quality assurance with support for internal audits...
...Assign daily shift tasks and ensure the tasks completion by every end of the shift
Maintain and update guest history and marketing database as required
Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks...
...and updated in Delphi fdc system.
Update all business leads including lost business with reasons.
Maintain accurate and updated database of contacts, group and meeting enquiries.
Comply to hotel’s credit policy and ensure full settlement of payments within agreed...
...has been reached and to encourage repeat guests.
Guide our guests in organizing a private event in the outlet.
Create a guest database collecting the contact details, guest preferences and feedback from previous visits.
Ensure streamline communication with the team...
...supported effectively through all available channels
Develop and manage relations with key media contacts – maintain and update media database
Organise one-on-one interviews for GM and key HODs, and support with pre-prepared Q&A documents
Evaluate media familiarisation...
