Search Results: 30,797 vacancies
6000 - 8500 SGD
...Provide leadership and regular coaching to Team Leaders and Agents.
Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved
Work closely with HR to ensure fast, effective...
3500 - 5000 SGD
...Execute investigations and provided findings as well as corrective actions in the event non-conformities are identified.
Work with Contact Centre Manager (CCM), Trainer and Team Leaders on quality initiatives and facilitate reward programs.
Perform Post Call Survey...
4500 - 7000 SGD
...implementation of digital solutions to provide convenience to customers
What You'll Need:
At least 5 years of experience in contact centre or similar environment
At least 3 years of managerial or supervisory experience
Good people management skills and able to work...
2000 - 2600 SGD
Responsibilities:
~ Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests...
2200 - 2600 SGD
...escalations of requests and adequate technical support where necessary.
Ensure daily and monthly KPIs are met and exceeded.
Be the key contact for all members of public using the phone as your main communication tool, apart from emails and live chats.
Manage all incoming...
4500 - 6800 SGD
...• Provide leadership and regular coaching to Team Leaders and Agents.
• Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved
• Work closely with HR to ensure fast, effective...
3000 - 3800 SGD
...good closure
Perform any other duties that may be assigned by the supervisor
Requirements
~2-4 years of experience in a call centre environment and/or insurance industry is preferred
~ Passion for service, and the right aptitude and attitude to deliver excellent service...
500 - 2000 SGD
...Job Responsibilities:-
· Deliver contact lens to retail shops and Shopping Malls.
· Ensure that contact lens is delivered accurately and on time.
Job Requirements:-
· Able to speak and write simple English
. Riders and Drivers
. Must own a bike, car or van
Benefits...
2600 - 3500 SGD
Job Description:
Handle web-chat queries and inbound calls.
Respond to customer emails.
Update and record customer information in CRM.
Investigate complex cases or complaints submitted by clients and provide solutions to the cases/complaints.
Communicate effectively...
...the Digital Experience Support Team strategy which provides IDP a complete customer engagement experience through its omni-channel contact centre (outbound calls, online chat, social, inbound and others). The key focus of the role is to engage with potential and existing...
2800 - 3800 SGD
...products and services whenever the opportunity arises.
Key Accountabilities & Responsibilities
To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
To ensure accuracy and compliance for all customers’ requests...
2500 - 3200 SGD
...centric attitude
Any other tasks that may be assigned from time to time
What You’ll Need:
Minimum 2 years of experience in contact centre or similar environment
Possess excellent interpersonal, communication and customer service skills
Able to work independently...
4200 - 5000 SGD
...Assistant Manager, Group Contact Centre
Overview and purpose of the position
NUHS provides healthcare delivery through the National University Hospital (NUH), Ng Teng Fong General Hospital (NTFGH), Jurong Community Hospital, Alexandra Hospital (AH) and the National University...
...Core Skills:
Contact Centre applications Interactive Voice Response (IVR) softphone application SMS Banking.
OS: Unix/Linux platform... ...to ensure they conform to Established Standards
Recommend Design and Operational Optimizations
Respond on time to the...
2600 - 4000 SGD
...Although preferred, previous experience in Call Centre, a financial services or Fraud setting is... ...will provide you with a specifically designed training programme and support in your... ...including weekends and Public Holidays to support 24x7 Contact Centre service operations....
3000 - 4500 SGD
What You'll Do:
Monitor social media channel for customer inquiries and ensure prompt and professional response.
Handle inbound and outbound calls, addressing customer inquiries and concerns in a professional and timely manner
Meeting customers face-to-face to provide...
...results everyday.
Responsibilities
Act as the first point of contact for the customers
Make effort to understand both internal and... ...and/or on weekends/public holidays
Shuttle bus services from designated pick up point.
Eligible for Transport Allowance entitlement...
...renowned Private Bank with global footprints.
about the job
First contact for regional clients regarding the bank's digital platform... ...banking experience
~ Prior experience in client service or call centre
~ Good understanding of banking and financial products
To...
2200 - 2800 SGD
Job Description:
Process letters and emails correspondences to customers upon request
Attend to incoming General Hotline calls
Manage customer enquires via livechats
Handle customer enquiries on payment arrangement and reconnection
Process instalment plan and...
As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing...