Average salary: SG$5,861 /monthly
More stats2500 - 3000 SGD
...ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
6. Handle initial...
...high performing team
Take ownership of end to end IT project management
About the Client
Our client is a market leader with a... ...job responsibilities involve:
Addressing and resolving ICT Helpdesk System issues promptly, analyzing persistent problems, and recommending...
2400 - 2900 SGD
...Job Description:
~ Operate a Help Desk to manage all issues relating to facilities feedback, service requests, and any other issues.... ...;
~(f) Update of progress regarding any fault notified to the Helpdesk; and
~(g) All other issues raised by users.
~ They shall maintain...
2500 - 3000 SGD
...Our Client is an established company in Singapore, who is seeking to recruit an IT Helpdesk Support.
IT Helpdesk Support
You will be part of a team operating as IT helpdesk as the first point of contact to users. The job responsibility involves assisting users remotely...
2500 - 2800 SGD
...SECTION A: POSITION SUMMARY
- Provide 1st Level IT Support, via Phone and Remote-Control tool, to manage users’ incidents and queries in a professional and timely manner. Able to work independently with minimum supervision during weekend or night shift.
SECTION B:...
2800 - 3800 SGD
...Senior L1 Helpdesk Support
Working Hours: Mon-Fri
Working Location: Central
Remuneration package: Up to $3,800 + AWS
We are... ...Helpdesk operations at the Operation Centre. The ideal candidate will manage complex incidents, oversee staff performance, and ensure service...
2000 - 2700 SGD
...Presently we have a Job Opening for a IT Helpdesk position
Issue Management - Log all incoming calls and email and record sufficient information to facilitate effective incident processing. Identify the impact, urgency, and priority of incidents Provide initial troubleshooting...
2200 - 3000 SGD
...Perform L1 Helpdesk Support work consisting of the following scope of work
Monitor/reply email/phone, log tickets and manage L1 helpdesk.
Perform L1 investigation for problem report and provide resolution.
cRoute to L2 or other parties for issues that cannot be resolved...
1200 - 1800 SGD
- 3 working days per week.
- Helpdesk & I.T Desktop Support Skill required.
- On The Job Training will be provided.
- Good interpersonal & communication skills.
- Resolving logged errors in a timely manner.
- Providing I.T assistance to end user.
- Ability to determine...
2500 - 3000 SGD
...Key Responsibilities:
· Respond to helpdesk emails, and phone calls from end-users regarding IT issues, questions, and requests.
·... ...Perform software installations, upgrades, patches, and license management for operating systems, productivity suites, and business applications...
2300 - 2600 SGD
...Wanted to try out IT as your career, why not try out the entry level; IT helpdesk; Applocation technician where you get to experience 1st hand on IT be it network, server, security, EUD configuration, application.
We are looking for a IT Helpdesk Technician:
Location:...
3000 - 5000 SGD
Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.
Responsibilities
Resolve customer issues promptly, escalating when needed.
Track and route problems...
3000 - 5500 SGD
...consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become... ...retail and supply chain.
We are currently looking to hire a Helpdesk Ops Support Executive . This is an exciting opportunity to...
2300 - 3000 SGD
...L1 Helpdesk Support
Working Hours: Mon-Fri (Hybrid)
Working Location: Central
Remuneration package: Up to $3,000 + AWS
We are... ...via hotline, email, online forms, chatbot, portal, or case management system.
Troubleshooting: Perform basic troubleshooting following...
2500 - 3500 SGD
Job Requirements:
Diploma/Degree in Information Technology or equivalent
Must have minimum 1-3 years of working experience in windows system administration (Active Directory/Exchange/MS Office 365/Azure AD)
Must have experience in IT Hardware and software installation...
2500 - 3800 SGD
...IT Helpdesk (Government Project)
Working Hours: Mon-Fri (830am-600pm)
Salary Package: $2500 - $3800 (basic) -commensurate with experiences... ...operations, ensuring seamless functionality.
Incident Management: Handle complex incidents, coordinating with Level 2 support to...
1800 - 2800 SGD
...Provide comprehensive IT Helpdesk support to remote offices and users, ensuring efficient resolution of technical issues.
Deliver prompt assistance to all levels of the business organization, including top executives, addressing their IT-related concerns effectively....
1500 - 2300 SGD
...consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become... ...retail and supply chain.
We are currently looking to hire Helpdesk Agent . This is an exciting opportunity to expand your skill...
4500 - 6000 SGD
...their day-to-day operation and ensure timely delivery of resolution
Deliver SAP resolution timely with close collaboration with ERP Helpdesk, Rapid Response Helpdesk, master data team and Business Process Owners.
Work with global project team in driving SAP upgrade and...
...prioritizing and resolving IT Support issues related to PCs, mobile devices, video conferencing, AV and etc in a ticketing / incident management tools.
Promoting information security awareness based on the ISMS framework
Support AV equipment for live meetings...
3500 - 5000 SGD
...and performance monitoring
~ Password reset and unlock
~ Perform log & route [to higher tier or Resolver Team(s)]
2. Record and manage all transactions/ cases in Service Management System
3. Broadcast notifications to the relevant parties
4. Provide timely status...
3000 - 5000 SGD
...Monitor network and server systems
Single point of contact with customers/users, resolver groups, third party service providers
Managing incidents/service requests reported by users
Tracking incidents/service requests and ensure closure within agreed timescales...
2500 - 2800 SGD
Basic Level 1 Support: Training and Orientation will be provided
• Carry out regular monitoring tasks and address simple issues in line with established Standard Operating Procedures (SOPs)
• Follow the necessary escalation procedures when required
• Monitor and handle...
3000 - 4400 SGD
...guidance, process and procedures to continuously improve incidents management, escalation and system monitoring.
Responsible in tracking... ...the agreed SLAs
Providing level 1 technical support and helpdesk email enquiries to external users and proactively identify and...
...function IT Projects with colleagues from other departments (Ad Hoc)
The Successful Applicant
Ideally have 5-8 years experience in Helpdesk role.
L3 Support experience is preferred.
At least have Bachelor Degree in Computer Science or relevant field.
Demonstrated...
2800 - 3200 SGD
...Singapore MNC
· Location: Town, will need to go on vessel
· Salary: up to $3200
Job Responsibilities
As part of the Technical Helpdesk Team, you will provide vessel IT support as well as in-house Helpdesk and Technical support to end users. You will also be involved...
...Title IT Helpdesk Administrator
Desired Location Singapore
Hybrid – Remote
The world of payment processing is rapidly... ...options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than...
...and implement solutions
Respond to user queries raised via the helpdesk ticketing system (Freshservice)
Follow up with users to... ...~ Good communication skills and ownership with ability to manage stakeholders.
~1 year contract near Spore Expo with full benefits...
People Profilers Pte Ltd
Singapore
3 days ago
...The Company:
A leading logistics company is expanding the team and is looking for Helpdesk Engineers .
The Role:
1. Provide prompt and efficient technical support to customers experiencing issues via email, phone calls and live chat.
2. Troubleshoot and resolve...
...Follow-up with technical team of HPE towards incident status and manage internal / external notification and escalation.
~... ...equivalent.
Good communication skill.
Preferable candidate with IT service desk / helpdesk experience.
Willing to work shift....