...Sales meetings and to communicate and disseminate all relevant information to banquet staff.
Ensure adequate casual labours according to... ...Office.
Familiar with Booking Reservation and Purchasing systems.
Previous experience as a Hostess/Receptionist.
Handle all...
...kitchen employees are storing food properly, following a ‘FIFO’ system.
Assume full responsibility in the absence of the Senior Sous... ...kitchen and storerooms to ensure the proper usage of merchandise.
Inform and keep the Senior Sous chef and/or Executive Sous Chef up-to-...
...accounts and liaise with sales team to follow up for requests on rate information.
Ensure accurate and timely submission of reports and proper... ...and brand standards relating to reservations process and systems operational procedures.
What are we looking for?
A...
...complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager/ Chief Concierge to follow-up where... ...organization of guests’ luggage in a safe and secure, organized and systemized way.
Maintains the lobby appearance to be neat and tidy, and...
...and Festive Season Retail Offerings.
To provide product and information trainings to all level associates before each project kick off.... ...authorizations and follow all Accounting procedures when computer system is down. · Count bank at the beginning of shift to ensure that amounts...
...the offer of employment
Manage HR administration such as contracts, letters and personnel files
Ensure accurate information is fed into the HR system
Assist with employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances,...
...service delivery is to be applied at all time.
Works with CRM systems to ensure that customer feedback is properly logged, monitored... ...Reports and ensuring VIPs are greeted and send off well. All information are to be shared with relevant department.
Ensuring the lobby...
...destination, responding with appropriate actions & provide accurate information such on outlet operating hours, on-going promotions, special VIP... ...generation from each guest.
Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS.
Ensure that all reporting...
...Show clients around the hotel.
Operate the hotel reservation system to book rooms, banquet venues, etc.
Send the team’s work order... ...and ensure that the relevant departments receive relevant information.
Establish a good relationship with customers, maintaining the...
...the correct parties with which they wish to speak to and provide information where necessary.
Effectively manage all hotel communications,... ...standards review checks.
Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS, PBX, table management system and...
...performing the following tasks to the highest standards:
Complete the registration process by inputting and retrieving information from a computer system, confirming relevant information including number of guests and room rates.
Understand departmental objectives for...
...promptly and efficiently, empowered to take the necessary action, informing the Duty Manager/ Assistant Front Office Manager to follow-up... ...environmentally conscious manner.
~ Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS.
~ Undertake task as...
...goals including performance goals, budget goals, team goals, etc. · Communicating with Supervisors, Peers, or Subordinates- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. · Training and Teaching Others -...
...Relocation?
N
Position Type
Non-Management POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other...
...Ensure amenity forms are raised for VIPs, Elite Members, repeat and long stay guests and ensure that Housekeeping and Room Service are informed.
Print reports for special requests E.g. K1, C1, A1 and block rooms.
Run First Ten and Arrivals report to block rooms for...
...enquiries
Ensure the proper reception of VIP guests and other guests on arrival and departure at the entrance of the hotel
Provide information, advice, and reservation services on a wide variety of guest inquiries, including city tours, theatre tickets, restaurants, doctors...
...on movements around the hotel and prevent illegal activities from taking place.
When suspicious people enter the elevator, promptly inform CCTV and relevant departments to pay attention, preventing unauthorized visitors from entering the rooms.
Make sure all commercial...
...plating guides.
Maintain cleanliness and hygiene according to safe and sound procedures as well as established Food Safety Management System standards.
Maintain all HACCP aspects within the hotel operation.
Use all equipment, tools and machines appropriately.
Work...
...ordering for each dedicated section of the kitchen
Ensure proper food product storage , food rotation , labelling & following FIFO system
Operate equipment safely and properly in the kitchen and also ensuring they are kept clean after use at all times
Prepare and present...
...Merchandising teams for new product launches.
Support Manager in handling all client queries and complaints in media.
Additional information
REQUIREMENTS
Relevant Experience and Training:
Degree holder in marketing or related disciplines
Minimum 5 years...
...important guests and that their benefits are received.
Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
Follow and adhere to company brand standards and Forbes guidelines.
Attend training and meetings as required
Familiarize...
...and proper upkeep of documents.
Comply with all company policies and brand standards relating to marketing, operational process and systems operational procedures.
Carry out any other reasonable duties and responsibilities as assigned by the management in view of...
...goals.
Set departmental objectives for yourself and the team.
Advocate for the team's needs within the hotel.
Keep the team informed of departmental and hotel activities through regular communication meetings.
Identify and maximize revenue opportunities for the department...
...Be fully aware of the reservation procedures and telephone etiquettes according to the Hilton standards.
Ensure that the telephone system is working properly at all times.
Perform other tasks or projects as assigned by the Restaurant manager.
Set up hostesses check...
...internal communications initiatives and strategies to include developing stories, filming, responding to requests quickly, sharing information with key stakeholders and ensuring all written work is accurate, professional and brand compliant
Identify PR opportunities using...
...Customer Interactions: Respond promptly to customer inquiries via phone, email, or chat, providing accurate and comprehensive information about our products/services.
Customer Outreach: Proactively reach out to potential customers through leads to encourage sales and...
Axcel Partners
Somerset, Singapore Country
a month ago