Search Results: 15 vacancies
...Ensures property policies are administered fairly and consistently.
• Ensures new hires participate in the department’s orientation program.
• Ensures new hires receive the appropriate new hire training to successfully perform their job.
• Creates appropriate...
...Strong communication skills
A passion for delivering exceptional levels of Guest service
Proficiency with computers and computer programs, including Microsoft programs
What will it be like to work for Hilton?
Hilton is the leading global hospitality company,...
...Human Resources projects and initiatives to enhance team member engagement.
Assist with organising team member events, recognition program and other engagement activities.
Stay up to date on relevant employment laws and legislation to ensure compliance.
Attending to...
...establish and maintain accurate inventory records on cleaning equipment, guest supplies and cleaning supplies.
To establish a cleaning program maintaining top quality standard in performance, procedures and productivity pertaining to all public guest areas.
To be very...
...through with improvements identified.
Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and...
...standards:
To recruit, train, mentor and lead a highly motivated team of professionals
To develop and manage a rigorous training program to ensure world-standard staff knowledge of spirits and cocktails, bar service, and hospitality
To communicate with other...
...quality assurance with support for internal audits and handling mystery shopping calls.
Participate in SCOUT, referral business leads program in Hilton Worldwide.
Support enrolment and revenue contribution from Hilton Honors.
Provide guidance to sales coordinators in...
...to achieve the goal accordingly.
Promote Hilton Honours and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honours members receive personal and professional service that recognizes them as important guests and...
...improvements to customer service.
Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and...
...responding with appropriate actions & provide accurate information such on outlet operating hours, on-going promotions, special VIP programs, events, etc.
Serve as the main point of contact for VIP guests & ensure hotel departments are fully briefed on VIP Guest.
Drive...
...and performance of Team Members with an emphasis on training and team work
Maximize sales revenues through up-selling and marketing program
Manage Guest requests, inquiries, and complaints promptly and completely
Support new team members in any areas that they are...
...different situations
· Excellent inter-personal and communication skills
· Proficiency with Microsoft Word, Excel, and Outlook computer programs
· A passion for delivering exceptional levels of Guest service
· Meticulous grooming and presentation
· Ability to work on your...
...issue Banquet Event Order and Weddings Resume and ensure exemplary service delivery and guest satisfaction.
Support Hilton Honors program and opportunities in members’ enhanced revenue contribution while ensuring guests’ satisfaction.
Ensure accurate and timely submission...
...innovative and creative to provide quality service and guest care to team members and guests
~ Promote and administer Hilton Honors programs.
~ Manage queue at the desk and assist with the arrivals and offer express check out for departing guest at the front desk when...
...possess design abilities, and up to speed on latest digital marketing and communication strategies and trends; fluent in relevant software programs, including Photoshop, MS Office, Excel, Google Suite, and video editing software (e.g. iMovie, Final Cut Pro); email marketing and...