5000 - 10000 SGD
...IT Service Desk:
• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary
• Take ownership of...
4000 - 6000 SGD
· Must have 5-8 years of IT experience
· Proficiency in leading both physical and virtual teams
· Experience with dealing with third party provided services
· Exceptional customer-facing skills
· In-depth knowledge of escalation procedures, incident management, and...
2500 - 2900 SGD
...Pre-requisites
To have a minimum of 1-year end-user support experience,
desktop or technical service desk. This requirement does not
include those with Customer Service Experience in a non-
technical call center environment.
To have the relevant Technical skills...
2300 - 2700 SGD
...to customers on the status of outstanding issues within targeted Service Level
Maintain ownership of cases and follow-up on reported issues... ...status
Skills Required:
Working experience as a Service Desk Analyst
Experience on Microsoft Exchange / Outlook,Microsoft...
5000 - 7500 SGD
...Well-established global firm in the financial services industry
About Our Client
We are... ...Description
Able to provide comprehensive IT support services to the Singapore office and... ...5 years experience in a Desktop or Service Desk role
Extensive knowledge and experience...
5000 - 6500 SGD
...If you are an IT Professional, Emerson has an excellent role for you! We are looking for an IT Service Delivery Specialist role who will be under IT Infrastructure team and act as a local... ...be handled in collaboration with Service Desk
o backup and recovery including Disaster...
2500 - 3000 SGD
...groups as per work instructions.
3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant...
...Escalation, tracking and resolution of all incident/service requests/ problems in a professional and timely Manner (... ...200
JOB REQUIREMENT
1 year of experience in a service desk environment
Relevant technical IT expertise and skills in latest Windows, Linux & MAC OS
Singapore
Singapore
12 days ago
2500 - 2900 SGD
...SECTION A: POSITION SUMMARY
- Provide 1st Level IT Support, via Phone and Remote-Control tool, to manage users’ incidents and queries... ...to customers on the status of outstanding issues within targeted Service Level
4. Maintain ownership of cases and follow-up on reported issues...
...engineering corporation is expanding the team and are looking for Service Desk Specialists to support new projects.
The Role:
As a Specialist,... ....
Requirements
Minimally Nitec qualifications in IT related disciplines.
Minimum 1 year Customer Service...
2000 - 2400 SGD
...problem-solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events, problems, and their resolution in logs
• Follow-up and update customer status and information
• Pass...
3500 - 4500 SGD
...the-art solutions as part of Team Rapsodo.
We are seeking an IT Specialist to be part of our global team responsible for managing... ...practices to IT infrastructure
Providing Level 1 and 2 support to service desk operations
Deploying and configuring existing and new...
2500 - 4000 SGD
...clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making sure... ...errors/on-site processes.
Collaborate with the internal IT team to communicate to the client the status of their ticket every...
3000 - 4200 SGD
...has been established since the Year 2000 to recruit the right IT candidate that meets our clients’ requirements at all levels. We... ...and
Environmental Friendly
(2 Months, Shift Duties) IT Desk Side Services
Job Title: IT Desk Side Services
Work Location: Downtown...
2500 - 3000 SGD
...ECTION A: POSITION SUMMARY
- Provide 1st Level IT Support, via Phone and Remote-Control tool, to manage users’ incidents and queries... ...to customers on the status of outstanding issues within targeted Service Level
4. Maintain ownership of cases and follow-up on reported issues...
2500 - 2650 SGD
...st level troubleshooting to users queries/incidents received.
1. Min Higher Nitec in IT related fields
2. Min 1 year End user support experience, Desktop or Technical Service Desk.
3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile...
3900 - 5000 SGD
...Primary Purpose :
Provide 24 by 7 IT Support for client machines, operating system, and software for MediaCorp users in the areas... ...installations
· Printers and mobile devices support for enterprise services
· Problem diagnosis and resolution on computers and Enterprise...
...Morgan McKinley is seeking a skilled IT Infrastructure Operations Support Specialist for a 12-month contract with our esteemed client, a prominent Japanese... ...3 years of IT support experience within the financial services sector , with a preference for experience supporting...
...A leading financial organization is looking for a Regional IT Service Desk Manager as part of their transformation and growth plans to scale their service desk capabilities. This is an exciting role where you will manage, consolidate and implement new offerings serving...
4000 - 6000 SGD
...Responsibilities and Duties
~ Provide first and second line of IT support for all users and infrastructure
1. General IT queries... ...Excellent working knowledge of Active Directory, Azure Cloud services, End point management and Intune
Good working knowledge and experience...
3000 - 5000 SGD
...interpersonal and communication skills
· Passion for customer service
· Excellent telephone etiquette
· Bilingual in English and Mandarin... ...supervision
· Preferably 2-3 years' customer service/ front desk/ reception experience, preferably in retail
· Healthy...
3000 - 4000 SGD
...Platform in South East Asia
Attractive Remuneration Package
Responsibilities:
Deliver professional customer service to hotline calls and front desk walk-ins.
Be the first point of touch with customers.
Handle and resolving customers enquires and feedbacks....
1850 - 2498 SGD
Responsibilities
Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
Process all types of payment such as room charges, cash, checks, debit, or credit.
Process all check-outs including resolving any late and...
3200 - 3500 SGD
...Provide IT support services for end users on IT related issues to resolve for software as well as Hardware by troubleshooting or coordinating with vendor support services.
Knowledge in user profile configuration with required applications.
Knowledge in hardware like...
4200 - 4800 SGD
...Job Description
Provide end user support for SAP and IT applications.
Involved in resolving incidents, problem management and fulfilment of requests to ensure service level agreements, targets and standards are maintained and adhered to meet customer satisfaction....
...within established standards and guidelines.
• Log and resolve all service desk calls along with keeping end users updated and informed.
•... ...and software when required.
• Works with other countries IT support staff as appropriate to determine and resolve problems received...
3000 - 4300 SGD
...-hoc duties as required
Requirements
· Proven work experience as a Technical Support Engineer, Desktop
Support Engineer, IT Help Desk Technician or similar role
· Proven experience as a System Administrator, Network Administrator or similar role
· Experience with...
2400 - 2600 SGD
...accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.
Be available to take calls.... ..., changes, and terminations.
Receive and answer all users' IT service request calls.
Requirements:
Candidate must possess...
...to qualification & relevant working experience)
Scope of services:
Provide 1st Level Technical Support to users over phone... ...:
Preferably minimum 6 months of experience in IT service desk environment
Relevant technical IT expertise and skills in...
5500 - 7500 SGD
...Job Title
IT Systems Specialist
Job Description:
Do you like to take an extra step, analyzing the root cause of a failed software component... ...As an IT Systems Specialist, you will analyze and assist in servicing various IT software, hardware, and networks. You will be...