Search Results: 9 vacancies
...Organize training for new releases where necessary.
• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.
• Ensure backup and recovery of system components is carried out, so that critical services can...
...Robotic Process Automation.
Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro and CSM Pro.
Account for possible project...
...efficient operation of EUC computer systems, related applications, hardware and software to support business operation and growth.
ITSM Responsibility: Ensure that IT operations activities are tracked in ITSM Platform which include and not limited to Incident, Change, Problem...
...-experience in ServiceNow projects
Integration project experience
ServiceNow admin certification (CSA)
ITSM Experience
Excellent problem solving & communication skill
Team lead & project management skill
Embrace...
...3, or v4 Foundations Certification or in another IT framework (e.g. COBIT)
Ability to demonstrate proficiency with ServiceNow ITSM plus one additional application suite (ITOM, SAM, ITBM, SecOps, GRC, CSM, HRSD), required.
Professional skill requirements...
...including experience in creating a process documentation and running workshops.
Strong experience with at least 3 full ITBM/ITSM/ITOM/HR/GRC implementations.
Experience with ServiceNow and comprehensive understanding of the ServiceNow Enterprise Product...
...Safari, Chrome, etc.).
Other desired skills:
Working knowledge of Conference Technology, Audio Visual.
Working knowledge with ITSM ticketing system.
Working knowledge of Cloud base applications.
Working knowledge of Mobile device management and support....
...knowledge of ServiceNow CMDB
~ Understanding of ServiceNow Discovery and Service Mapping tool
~ Familiarity with the ITIL Framework, ITSM tools/processes/capabilities, and ITAM methodologies
~ Familiarity with export, transform, and load data management technologies
~...
...project implementation to operations and maintenance teams. The ideal candidate should possess a robust background in IT Service Management (ITSM) and ITIL practices, specifically focusing on supporting Finance applications in the Insurance sector.
This role necessitates hands-...