Search Results: 29 vacancies
...Members, and owners alike.
Position Statement
A Security Officer maintains the order and security of the hotel, its guests and team... ...operate all fire control equipment.
Report, examine and monitor with professionalism once suspicious personnel or articles are discovered...
...where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
Position Statement
The Front Office Executive greets and registers guests, providing prompt and courteous service. He/ she checks guests in and out, resolving guest...
...Assistant Manager, you will oversee the front office activities between the Guest, the hotel,... ...special events that are taking place.
Monitor the appearance, standards, and... ...accordingly to new team members, to provide evaluation to team members when required
Handle group...
...tasks to the highest standards:
Work closely with the Front Office team to ensure correct room status at all times.
Maintain good... ...team members and outsourced contractors.
Train, motivate and evaluate team members work performance.
Understand basic knowledge of...
...determine the situation for further escalation to the respective Departmental Leaders and Management team.
Assist Front Office Leaders in training, evaluating, counseling, motivating and coaching associates; serve as a role model to all associates. Develop/maintain positive...
...standards of cleanliness for all guest rooms and public area.
To monitor daily assignments for guest rooms cleaning and to ensure that... ....
To participate and assist in conducting yearly performance evaluation ensuring reviews are completed in a timely manner.
To...
...Executive Sous Chef.
Participate in the scheduling and performance evaluation of kitchen employees.
Respond properly in any hotel emergency... ...and irregularities and recommends courses of action.
Monitor and control the labor maximize productivity to produce a quality...
...departmental standards in the outlets.
Monitor standards through regular review checks... ...Maintain effective communication with the Front Office and Groups & Tours teams to maximize in-... ...indicators and financial targets to evaluate the department's performance and plan for...
...The Concierge monitors all services provided by the Concierge and Bell team members and ensure the smooth operation of the Concierge.... ...Concierge and seek assistance from the Rooms Division Director/ Front Office Manager, Assistant Front Office Manager or Duty Manager whenever...
...operation, and assist in the operations, to ensure that guest satisfaction is monitored and where appropriate, rectified throughout their meal experience
To complete and conduct performance evaluations for all bar employees.
To ensure guest needs and guest expectations are...
...late cancellation and activate charges accordingly.
Review and monitor Hilton Honors redemptions and follow up with appropriate actions.... ...and records.
Manage Direct Bill documentation with Front Office.
Support delivery of exceptional guest service delivery through...
...As a Guest Relations Executive, you will serve on the Front Office team which is the main connection between the Guest, the hotel,... ...CRM systems to ensure that customer feedback is properly logged, monitored and addressed.
Making sure SALT Score is always above target...
...support with pre-prepared Q&A documents
Evaluate media familiarisation trip requests and,... ...key stakeholders including daily media monitoring and coverage reports
Manage the roll out... ...responsibility for updating regional office of any local stories, awards and sponsorship...
...Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures... ...to attend to matters, which require a decision to be made.
· Monitor the conduct and performances of all Front Desk, Groups and Telephone...
...departmental standards is regularly conducted in the outlets.
• Monitor standards through regular standards review checks.
• Prepare... ...events, promotions, etc).
• Communicate effectively with the Front Office and Groups & Tours teams to maximize in-house and group business...
...menus, daily menus, and seasonal specials, maintaining the standards of pre-set recipes, portion control and costing at all times.
Monitor food quality and quantity to ensure the most economical usage of ingredients.
Check that the quality of food prepared by team...
...attractions, places of interests, sights and activities in and around the hotel, imparting this knowledge to other team members.
Monitor the sale of postage stamps, telephone cards and other items, maintaining a cash float.
Ensure that ticket reconfirmation, any other...
...staffing guidelines and to ensure maximum productivity.
Control par stock and the availability of all operating supplies including office supplies.
Ensure good housekeeping and cleanliness of banquet office.
Update and maintain staff notice board.
Prepare and distribute...
...Communications Centre according to brand standards, explaining standards to the team, assess their performance against these standards and monitor standards through regular standards review checks.
Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS, PBX,...
...Team Members, and owners alike.
Position Summary
The Security Team Leader assists the Security Executive in guiding the Security Officers on duty to ensure that hotel work procedures and inspection work is carried out correctly. The role should cover the daily work of...
